DTMS Issue Control 1.5

Issue Control is a quality low cost help desk and remote support solution designed to track and organize work order requests, remotely control devices on a local area network, and over the internet using a client initiated support connection. The software is easy to use and install and is very flexible.

Features:

Logs, numbers, organizes, and prioritizes work order requests

Built in remote tools that allow you to take remote control over any Windows or Linux based PC or server on your local area network.

Provide remote support to your customers over the Internet using the VNC based Remote Support Tool (RST) which allows users to initiate a secure remote support connection directly to your PC or company server server.

Communicate work order status to end users and support staff

Users can submit their own work order requests using a browser based form

Built in reporting features

Works with a variety of database formats (File, MS SQL, *Coming soon! - MySql)

Built in application security

Ability to customize forms and data to meet your organizations specific needs.

Click HERE to purchase an activation key

Requirements: .NET 2.0