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CallButler Unlimited - rich automated telephone answering system CallButler can help your small business look larger and operate more efficiently by offering your customers a feature rich automated telephone answering system. With CallButler, now YOU can afford big business telephony features at small business prices.
CallButler is designed with the time-constrained small business owner in mind and requires zero training. Your new telephone answering system can literally be up and running in less than 10 minutes. Whats more, CallButler does not require any special hardware or telephone lines.
Main features:
General Features
- QuickStart Wizard
Afraid of setting up your own telephone system? Don’t worry! YOU can setup CallButler in less than 10 minutes with our unique QuickStart Wizard.
- Text-To-Speech
Use any SAPI compliant Text-To-Speech engine to enable your computer to speak to your callers.
- Microsoft Outlook Integration
Easily import contacts from Microsoft Outlook
- Integrated Help System
Looking for a manual? Don’t bother. All the help you’ll ever need is built right into the CallButler user interface. Click on almost any text to get help right away.
Auto Attendant Features
- Multilingual Voice Prompts
Greet callers and give them options to choose from in multiple languages.
- Visual Call Flow Designer
You don’t have to be an expert in telecommunications to setup and maintain your auto attendant greetings and menu prompts. With the Call Flow visual designer, you see a clear and concise flow chart depicting how your calls are answered and routed.
- Extension Transfer
Transfer callers to extensions which can be used to find people in different locations. If a person can’t be found, the extension will take a voicemail message.
- Telephone Transfer
Transfer callers to any public telephone number. (Requires a VoIP provider that supports call transfers)
- Company Directory (Dial-By-Name)
Allow callers to find extensions by keying in a person’s last name.
- Hold Music
Play your favorite music (MP3 or WAV) when callers are placed on hold.
- Call Personalization
Personalize a caller’s experience based on their Caller ID or telephone number. For example, you could inform all of your callers in the 206 area code about a new store that has opened up in their area. You can also create customized scripts that could be used to automatically retrieve personal account information.
- Hours of Business
Define separate auto attendant scripts to run at different times of the day or week based upon your hours of business. Hours of Business
Extensions and Voicemail Features
- Maximum Extensions Unlimited
- Find Me / Follow Me
Define multiple telephone numbers for an extension and let CallButler try you at each of them until you answer. If you don’t answer CallButler will take a message for you.
- Extension Hours
Define hours of the day or week in which you don’t want to be disturbed at an extension.
- Call Screening
Hear the name and number of the person trying to reach you and choose whether or not you want to answer the call or have it transferred to voicemail.
- Appointment Reminder Calls
Have CallButler call and remind you of an upcoming appointment in your Outlook calendar.
- Voicemail to Email
Have CallButler send you an Email with the voicemail attachment any time a new voicemail arrives.
- Microsoft Outlook Based Extension Management
Using the free CallButler Message Center application can manage your extension and listen to your voicemails within Microsoft Outlook.
- Phone Based Extension Management
Manage your extension and listen to your voicemails from any regular telephone no matter where you are.
Advanced Customization and IVR Features
- inTELiScript Customized Scripting
Create customized scripts using the inTeliscript XML based scripting language. Scripts can enable CallButler to be infinitely customized and to interface with databases, web services and other applications. Your imagination is your only limit.
- inTELiScript Integrated Development Environment
You don’t have to be a developer to create inTeliscript code. Using the visually oriented inTeliscript IDE, anyone can create inTeliscript code in minutes.
- Database Integration
inTELiscript provides built in access to any ODBC compliant database.
- Plugins
inTELiscript provides a plugin architecture that allows developers to extend inTELiscript with code written in Microsoft .NET.
System requirements:
- Intel Pentium III Processor or higher
- 256MB RAM or higher
- 10GB Hard Drive or higher
- Internet Connection: 90kpbs broadband connection or higher
- .NET Framework 2.0
- VoIP Service - For public telephone service, CallButler requires an account with a SIP compatible VoIP Provider.
- In Windows 2000, requires the installation of Microsoft SAPI 5.1
Version restrictions:
- 15 days free trial