Commit 4.0.0.2

Commit is a useful, powerful and affordable CRM, Service, Dispatching, Contracts and Billing software solution designed specifically for small to mid-sized Computer Service Providers.
Main features:
- Provide maintenance services
- Handle customer support calls and on-site visits
- Sell hardware and off-the-shelf software
- Provide outsourcing of IT support services
- Manage IT projects
- Perform local repairs
- Bill customers for labor, expenses, products and parts
- Manage Service Contracts and need full control over their status
By using Commit you will:
- Satisfy Customers � Your customers will receive a higher level of service as well as greater visibility into the services they have received and the associated costs
- Increase Productivity by: dispatching the right technician to the right call; measuring the technicians productivity; letting remote technicians using a web browser manage their assigned tickets, schedules and tasks, add new charges and view customer information; and reducing the number of customer "status" phone calls since customers can view their status and add new tickets online using a web browser. Note: browser access requires the Commit Web Interface
- Increase Revenues and Always Get Paid by controlling customers debts and keeping track of services provided to each specific customer according to its service contract and by easily managing and analyzing all charges, including labor, expenses and parts
Commit will help you to:
- Personalize relationships by centrally managing Accounts, Contacts and Leads together with ALL their related data.
- Provide a better service and increase customer loyalty by efficiently managing all incidents and closing them faster
- Win new sales by tracking Sales Opportunities
- Be efficient by dispatching open tickets to the right technicians
- Save time and meet deadlines by managing employees calendars and tasks
- Manage service contracts and analyze their profitability . Automatically track contracts by their type: start date and end date, block of time, block of tickets, block of money
- Organize your company price list for products and services
- Increase revenues by easily entering charges for labor services, expenses, products and parts
- Eliminate paperwork! Easily manage and find all document types including MS-Word, MS-Excel, presentations, emails, scanned documents, etc.
- Know your customers by easily viewing a complete customer history log: Phone call summaries, past appointments, completed tasks, sent documents and emails, charged services and more in one single list
- Be more competitive by identifying your profitable products and services
- Improve results by generating reports and analyzing graphs
Version restrictions:
- 30 days trial