Create Floor Schedules for Your Agents 3.91

Create Floor Schedules for Your Agents 3.91 offers an effective tool which helps you to  create floor schedules for 25 agents for a month.

Ten daily shifts can be scheduled with up to 5 agents per shift. Coverage can vary each day and your agents can specify what shifts they will and will not work preventing unwanted assignments.

The sophisticated scheduling logic assures a fair and even distribution of assignments. Up to 10 vacation periods can be specified for each person and assignments will not be made on those days.

The program allows you to make manual adjustments to the schedule to accommodate special circumstances such as team scheduling and other special needs. Monthly calendars are created along with files that can be sent by e-mail to selected agents and a file that can be electronically transferred to your Microsoft Outlook Calendar as well as your PDA or Smart Phone.

The Excel spreadsheets come in sizes for 25 agents and 5 daily shifts, 50 agents and 10 daily shifts as well as 100 agents and 10 daily shifts . They can be downloaded from the Shift Schedules website and used freely for evaluation.

Before you push the button to automatically create your schedules, you can manually assign anyone to any shift if you need a particular person to take a particular shift and after the automatic scheduler has assigned someone to all of your shifts, you can modify the schedule as necessary by manually changing the assignments to fit your needs. This approach allows you to do team scheduling and to control agent combinations when two or more people work together.

This ultra-fair approach to scheduling allows both random selection and the even distribution of assignments among all of your agents.

Major Features:

1. Automatically schedule up to 200 people to up to 20 shifts a day : You don't  make any decisions.
2. Assigns up to 5 people to each shift or location: Providing a great deal of scheduling flexibility.
3. Limits individual assignments to only one a day:  No multiple daily shifts or tasks to worry about.
4. Agents can specify shifts and days that they will and will not work - Keep your agents happy.
5. Allows your people to specify daily availability: No assignments on unwanted days.
6. Allows up to ten vacation periods per person:  Enter them and forget them.
7. Shows monthly and lifetime shift counts for each person :  All you need to know about distributions.
8. Produces a monthly calendar and individual schedules:  So everyone knows their assignments.
9. Can put your schedules into your Outlook calendar, PDA or smart phone:  That's Great!
10. Automatically e-mail schedules to your employees:  That's Easy

Requirements: Microsoft Excel 2000 or later

WareSeeker Editor