CRM-Express Standard 2009.3.0

CRM-Express Standard 2009.3.0 is a low-cost, easy to use, powerful and high quality CRM program. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express Standard Edition is a single-user version. The Professional version is available as a multi-user networked version.

Major Features:

1. One Communication Center which supports Multiple Communication Methods: Communicate via Email, Fax and SMS. Store communicated messages by contact for easy retrieval.
   
2. SMS management: Send and receive SMS messages with Templates and Mail-Merge.
   
3. DTP Editor: Design email, newsletters, forms, templates, etc.
   
4. Import/Export: Import from Outlook Express, Outlook, Act, CSV, XML, V-Cards, etc. Export to XML, Html, Word, Excel, PDF, V-Cards, etc.
   
5. Sales Order Management: Create quotes, orders, invoices, view sales reports, etc. Creates invoices in PDF format for easy email.
   
6. Mailing List Management: Automate Subscription Sign-Ups, Mass Mail with Mail-Merge, etc.
   
7. Meeting Planner: Plan meetings with scheduler, reminders and calendar support
   
8. Time Management: Time management with "my work day" display, notebook,calendar, etc.
   
9. Allocation to contact: Allocate emails, sms, Faxes and other documents to the relevant account.
   
10. Easy to use: Menu items can be switched off to only show what you need. This simplifies the program to make it easier to learn and use.
    
11. Fax and Call management: Send Faxes, make calls with dial-up and call-timing
    
12. Email Client: Fast, Multi-threaded Email with Templates and Mail merge for Email Send and Receive
    
13. Reports: Create Sales performance and management reports quickly and easily
    
14. Personalized Tech Support: Get answers to all your questions via personalized email for 1 year
    
15. Address Book
    
    • View and edit all communications with a contact immediately including emails sent and received
    • Changes made to a contact is immediately available to all users on the network
    • All changes made via synchronization is immediately available on the network
    • Any number of custom fields can be added
    • Auto-dial from any contact number
    • Communicate via Email, Fax and SMS. Store communicated messages by contact for easy retrieval.
16. Email
    
    • Synchronize email with computers not always connected to the network
    • Advanced set of rules allow you to: Parse email messages to CSV files. Auto-add new contacts to email lists.  Auto-remove contacts from email lists. Auto-reply with templates. Auto-create new contacts from email messages
    • Share email - email changes are immediately available to all users
    • Manage email lists