CRM-Express Standard 2009.5.1

CRM-Express Standard 2009.5.1 offers you a low-cost high quality CRM program to manage your marketing, customers, sales and orders.

Major Features:

1. One Communication Center which supports Multiple Communication Methods
   • Communicate via Email, Fax and SMS. Store communicated messages by contact for easy retrieval.
2. SMS management
   • Send and receive SMS messages with Templates and Mail-Merge.
3. DTP Editor
   • Design email, newsletters, forms, templates, etc.
4. Import/Export
   • Import from Outlook Express, Outlook, Act, CSV, XML, V-Cards, etc. Export to XML, Html, Word, Excel, PDF, V-Cards, etc.
     
5. Sales Order Management
   • Create quotes, orders, invoices, view sales reports, etc. Creates invoices in PDF format for easy email.
6. Mailing List Management
   • Automate Subscription Sign-Ups, Mass Mail with Mail-Merge, etc.
7. Meeting Planner
   • Plan meetings with scheduler, reminders and calendar support
8. Time Management
   • Time management with "my work day" display, notebook,calendar, etc.
9. Allocation to contact
   • Allocate emails, sms, Faxes and other documents to the relevant account.
10. Easy to use
    • Menu items can be switched off to only show what you need. This simplifies the program to make it easier to learn and use.
11. Fax and Call management
    • Send Faxes, make calls with dial-up and call-timing
12. Email Client
    • Fast, Multi-threaded Email with Templates and Mail merge for Email Send and Receive
13. Reports
    • Create Sales performance and management reports quickly and easily
14. Personalized Tech Support
    • Get answers to all your questions via personalized email for 1 year
15. Address Book
    • View and edit all communications with a contact immediately including emails sent and received
    • Changes made to a contact is immediately available to all users on the network
    • All changes made via synchronization is immediately available on the network
    • Any number of custom fields can be added
    • Auto-dial from any contact number
    • Communicate via Email, Fax and SMS. Store communicated messages by contact for easy retrieval.
      
16. Email
    • Synchronize email with computers not always connected to the network
    • Advanced set of rules allow you to
    • • Parse email messages to CSV files
      • Auto-add new contacts to email lists
      • Auto-remove contacts from email lists
      • Auto-reply with templates
      • Auto-create new contacts from email messages
    • Share email - email changes are immediately available to all users
    • Manage email lists

Enhancements: Maintenance release

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