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DataTrack System 3.5.9722.3



 

DataTrack System 3.5.9722.3

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DataTrack System 3.5.9722.3 Ranking & Summary

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Ranking Level
User Review: 0 (0 times)
File size: 14.4 MB
Platform: Windows All
License: Trial
Price: USD 349.99
Downloads: 17
Date added: 2011-02-03
Publisher: Magnoware Systems

DataTrack System 3.5.9722.3 description

DataTrack System 3.5.9722.3 is considered as a smart as well as professional web enabled service management and help desk solution.

Major Features:

  1. Major Enhancements to Server, Desktop Client and Web Client
    • Inherent, managed support for high-end databases (MySQL, Microsoft SQL Server 2000/2005/2008, Microsoft Access, Oracle, and ODBC)
    • System-wide support for user-defined, custom fields
    • Automatic updates for client and server 
    • System-wide support for file attachments
    • System-wide support for activity log functionality
    • Web Client Themes
    • Update feature for plugins
    • Custom Automation Notifications
    • System-wide support for object linking and embedding – link to related DataTrack System objects
    • Attachment linking – link to files on the internet, network or local computer, without embedding
    • Redesigned and enhanced reporting system with support for custom reports and queries
    • Inheritable Group Policy and enhanced security profile management
    • Data Access Policy – grant or deny access to resources and information based upon type of data or content
    • Improved automation subsystem and rule-matching algorithm
    • Improved notification subsystem and notification configuration
    • Server Console Configuration Mode and Safe Mode – enables server configuration while existing service instance is running
    • Web Client domain pass-through authentication – automatic authentication upon accessing Web Client without need to enter username and password
    • Full compatibility with Windows 7
  2. Other Desktop Client Changes and Enhancements
    • Global user-defined fields support for work orders, users, companies, assets and knowledge base articles
    • Correspondence Tracking for Email Receiver
    • Global attachment support for work orders, users, companies, assets and knowledge base articles
    • Color labeling for Work Orders
    • New class="clsHighLightedTextBlue" Dashboard Feature
    • Global object linking and embedding for work orders, users, companies, assets and knowledge base articles
    • Global support for activity log functionality
    • Spell check & formatting for text fields
    • New Quick Find feature
    • New note functionality found in File menu
    • Right-click print functionality
    • Quick access to print command for work orders, users, companies, assets and knowledge base articles.
    • Enhanced batch-edit functionality
    • Enhanced batch-edit security policy functionality
    • Improved shortcut key support
    • Improved search and query support
    • Various other usability and underlying enhancements
  3. Other Server Changes and Enhancements
    • Windows Service Management Console
    • Database Explorer
    • Database configuration and management (support for various database types)
    • Database Upgrade and Migration Wizard
    • Redesigned server settings window
    • Redesigned and enhanced  rules-based automation configuration and administration
    • Redesigned and enhanced Web Client configuration
    • Customize Web Client forms and fields layout
    • Improved Web Client customizability
    • Improved security policy management with group policy
    • Improved event logging
    • Customizable rule notification
    • Various other usability and underlying enhancements
Enhancements:
  • Prepared Desktop Client For a New Plugin That's Underdevelopment
  • Improved Memory Management on Systems Running ADI
  • Improved Outbound Notifications System
  • Requester, Technician & Support Representative Profile Information Can Now be Referenced From Within Notifications
  • Resolved Issue With Server Running as a Service
  • Fixed Integrated Feedback/Support Form Error on Select Systems
  • Fixed HTML Formatting Issue on Reports
  • Fixed Custom Report Save Issue
Requirements:
  • Any modern Pentium or Athlon-based computer with a processor speed of 800 MHz or faster and 256 MB of RAM (1GB recommended)
  • Windows 98, Windows Me, Windows 2000, Windows XP, Windows Server 2003, or Windows Vista.

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