eZee FrontDesk Hotel Software 5.2

eZee FrontDesk Hotel Software 5.2 is a software used to meet the needs of various types of properties viz the hotels, motels, resorts, clubs, B & B's, small hotel franchisees, clubs, condo's, hostel and apartments, which is a perfect solution for hotel having 10-100 Rooms. eZee FrontDesk is used in more than 46 countries round the globe with a support centre in 10 countries.

eZee Front Desk is the modern solution which has whole range of integrated modules to cover every aspect of property management. The generalized version of eZee FrontDesk Hotel reservation software is wide accepted worldwide with due to its state-of-art technology and extremely easy to use in nature.

The major modules of the latest eZee FrontDesk constitutes of Easy Check-in / Check-out, 2 Click guest reservation, Group Management, House Keeping, Night Audit, Travel Agent, Guest History and lot other. 

 How easy-to-use eZee Front Desk is?

• Due to huge Hotel operational experience it is designed eZee Front Desk with usability point of view rather then technical. Most of the properties have various departments viz. Front Desk Department, Reservation Department, House Keeping Department and Accounts department.
• As the nature of the tasks at each department differs, users associated with different departments would need different information.
• As for example the Desk Clerks, most of the time would like to have a view of today's data and so as your house keeping department. For them it has the classical Room Layout interface to quickly check-in / check-out guests. It's so simple to use, it enables your desk clerk to check-in guest in no time and so your guest would not have to wait at your hotel reception.
• Your Account Department would be looking more for the information like amount due, total charges and the guest would checkout date. For them, it has Room List interface. They can have a quick look at the status and efficiently do their core jobs. Moreover they can filter the data by just a mouse click and jot down the list to follow.
• The reservation department, rarely need to know what is a room situation today! They always look for room availability in future dates. For them it has Room Grid with drag and drop functionalities making their job very easy. This will allow them to do their job quickly and even allow them to achieve highest Yield. They don't have to put any extra efforts and go through tabular reports to infer rooms availability, instead just require to look at the computer screen.

 Major Features:

1. General Features
   
   • Hotel status from main screen with easy Check in Check Out
   • Guest Room Reservation
   • Group Management/ Operations
   • Direct Billing/ City Ledger Database and Operations with Direct Billing Reconcilliation
   • Guest Photo can be taken at various events like Check in, Check out, Payment
   • eZee FrontDesk is available on Local Area Network
   • Guest can be assigned different Room Rent and Rate Type
   • Comprehensive User Management to control/restrict User Functions
   • Integration with Magnetic Reader to check in using Driving license or ID Card
   • Easy Room Rent Management at any juncture of the Guest Stay
   • Simple Back up and Restore Database Operations for Data Security
   • Transaction management with insert, delete & restore feature
   • Expense Management with Account Receivable and Account Payable
   • Credit Card Payment Authorization (Open credit card transaction)
   • Hotel's Configuration Viz. Room Rate, Rate Type, Amenities, Desk Clerk etc.
   • House Keeping Module for better Room Control
   • Lost Item and Found Item Register
   • Facility to record Guest Message and Message Delivery intimation to Desk Clerk
   • Easy to Use Address Book for Contact Management
   • Facility to Export Reports in HTML, Word and XLS format  
   • Reminder Feature for Desk Clerk to set Reminder for own/ other Desk Clerk  
   • Ability to set up Seasonal Rates for Hotel  
   • Allows Payment transaction in Multiple Currency  
   • Facility to set up individual special rates for each Travel Agent  
   • Ability to keep track of Business Source for Marketing Department  
   • An intelligent Built in Yield Management system which helps you achieve Higher occupancy
   • Audit Trails - who changed, what and when!!
   • Customized Folio Notices and Thank You Messsages  
   • Integration with Call Account Software  
   • Advance Guest Database  
   • Scrolling Ticker to Show Hotel's Important Statistics of the Day  
   • Room Change/Room Exchange  
   • Daily Reservation and Rooming List  
   • Color code for different Room Status Viz. vacant, occupied, Reservation etc.  
   • Cash Drawer for Desk Clerks  
   • Phone and Addressbook  
   • Configurabhle Manual and Auto Room Rent Posting  
   • Event Rooms for Conference and Seminar Halls  
   • Multiple Guest Folio, Direct Billing Folio and Receipts  
   • Foreign Currency Folio    
     
2. Other Features
   • Password Protected Daywise Data blocking
   • Easy to Locate, retrieve and Edit Past Guest Folio
   • Flash room features to filter certain rooms
   • Late check outs
   • Software may be configured at any time without impacting past rental data
   • UNDO room status facility with Reports
   • UNDO/Void Checking/Check out, with Audit Report
   • Guest database with advance search, export & import facility
   • Automatic and Manual data back
   • Guest History
   • Interface to change Room Status in bulk
   • Weed out trouble customers by marking them as DNR (Do Not Rent)
   • Room Blocking for any transaction
   • Extended Help on each and every functions and screens
   • Hotel Reservation Import and Export Module  
3. Basic Features
   • True 32-bit Windows application designed to run on 98 SE/ME/NT/2000/XP application with network compatibility on local area network
   • Full network support, can connect unlimited number of PC’s to one database for concurrent user operations
   • Extended Customer Support via phone, fax, e-mail and website and Chat
   • Completely Configurable as per property
4. Reports
   • Customized reports on demand available now.
   • Charts for better representation of data
   • Daily Collection, Revenue and Rooming List Reports
   • Daily Guest Balance Report
   • Daily Guest Arrival List
   • Guest Folio and Receipts
   • Direct Billing Folio
   • City Ledger and Aging Report
   • Hotel Statistics Report
   • Night Audit Reports
   • Monthly Sales Report
   • Monthly Credit Card Report
   • Monthly Other Charges Report
   • Monthly Statistics Report
   • House Keeping Reports
   • Guest Stay Summary
   • Monthly Travel Agent Commission Report
   • Charts for better representation of data
   • Reports can be customize on certain level
   • Password protected reports
   • Summary reports for the exact picture of the property at a particular time
   • Receipt or Folio printing
   • Flexible automatic invoice printing if desired
   • View / Download the reports
5. Additional Modules
   • Call Logging Module to interface Call Accounting Software with eZee FrontDesk Hotels Software
   • Credit Card Interface
   • Guest Pictures Interface
   • Point-of-Sale Interface
   • Swipe Card Reader Interface

• Multiple Currency Support at all stages of transactions.
• Export all the reports in Microsoft Excel Format.
• Seasonal Rate.
• Task Reminder