FTrack CRM 7.16.01

FTrack CRM 7.16.01 provides users with an advanced and full-featured customer relationship management solution by combining the convenience and flexibility of a high-end solution with quick deployment and an affordable price.

FTrack CRMT has a special small business licensing model. You can install FTrack CRMT on your network on as many desktops and laptops as needed, and enjoy access to the shared data from all of them and only pay by the number of employees you actively manage in the system. 

FTrack Incorporates standard Explorer-like interface for navigation between manufacturers vendors, products, and customers, orders, etc.... FTrack allows you to create sales opportunities, quotations, sales orders, invoices, purchase orders, and packing slips and ships with standard inventory. Track vendor orders and receipts, and monitor stock levels, manage change requests.

FTrack gives you the ability to track your customer's payments and balances. Also can be integrated with MS Outlook to share your contacts, documents, mails.... FTrack databases are based on a Microsoft Access database and can be shared on a server. Also availiable for Oracle, MySQL, SQLServer, PostgreSQL and Sybase data base engines. 

Major Features:

1. Personalize relationships by centrally managing Accounts, Contacts and Leads together with ALL their related data.
2. Provide a better service and increase customer loyalty by efficiently managing all incidents and closing them faster
3. Win new sales by tracking Sales Opportunities
4. Be efficient by dispatching open tickets to the right technicians
5. Save time and meet deadlines by managing employees' calendars and tasks
6. Manage service contracts and analyze their profitability . Automatically track contracts by their type: start date and end date, block of time, block of tickets, block of money
7. Organize your company price list for products and services
8. Increase revenues by easily entering charges for labor services, expenses, products and parts
9. Eliminate paperwork! Easily manage and find all document types including MS-Word®, MS-Excel, presentations, emails, scanned documents, etc.
10. Know your customers by easily viewing a complete customer history log: Phone call summaries, past appointments, completed tasks, sent documents and emails, charged services and more in one single list
11. Be more competitive by identifying your profitable products and services
12. Improve results by generating reports and analyzing graphs