Help Desk CentreDesk for Access 3.2.3

CentreDesk is a multi-user freeware (for 3 users) help desk application that was designed for a small to medium enterprise.
Help Desk CentreDesk remains a powerful help desk application for companies that service sites or various departments within an organization.
Main features:
- Fast, easy call logging, easy call tracking, with the full history of all actions taken.
- Easily assign logs to technicians
- Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration
- Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to "On Hold"
- Security ensures that only logs assigned to individual technicians can be viewed by them.
- Provides a flexible workflow.
- Your customers are kept informed as to the progress of reported faults, with emails being sent to confirm:
System requirements:
- Microsoft Access 2000/2003
Version restrictions:
- 3 users