HelpDesk 5.4.10
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HelpDesk 5.4.10 Ranking & Summary
User Review:
0 (0 times)
File size:
3.3 MB
Platform:
Windows 2K / XP / 2003 / 7
License:
Demo
Price:
USD 299.00
Downloads:
14
Date added:
2011-04-11
Publisher:
JitBit Software
HelpDesk 5.4.10 description
HelpDesk 5.4.10 is considered as a simple as well as beneficial program which tracks your customers' issues, fully integrates with your email. Support software for you service team.
Major Features:
- File attachments - post documents, screenshots and PDFs.
- Asset management - track your assets, assign it to your users
- Knowledge base and Reports with an option to export to Excel
- Secure - different user roles and security permissions (technicians can be assigned to different areas, no customer sees someone else's data, etc)
- Flexible - possible Windows-integrated authentication - integrate Help-Desk with your existing Active Directory users catalog
- Multilingual - Help-Desk is easily localizable to other locales and languages using ASP.NET resources.
- English, German, Norwegian, Danish, Dutch, Swedish, French, Italian, Spanish, Portuguese, Russian, Hebrew, Arabic, Hindi languages are included.
- Source codes - C# source codes available for developers
Requirements:
- Any ASP.NET-compatible web hosting with MS SQL database support
- Windows 2000 or higher, MS IIS, ASP.NET 2.0, MS SQL Server 2005 and higher
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HelpDesk 5.4.10 Copyright
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