HelpDesk Pro 6.2

HelpDesk Pro is a powerful web-based help desk application that can be working for your organization in just 30 minutes! Being 100% web-based means that you dont have to install any software on any of your computers.
This is quite simply the lowest cost, most affordable help desk solution you can implement.
Before you make any final decision on software purchase with any other product, be sure to ascertain what the complete establishment costs are going to be for your organization.
Try it now here with our on-line demo version, - if you decide to sign up, then our no questions asked money-back guarantee protects you.
Web-Based Help Desk - Features & Technical Information
Intuitive and Easy to Learn - Call Tracking software never got easier

Important Trouble Ticket Information Cannot be Overlooked

Help Desk Includes a Database for Client & Operator Details

Users Can Easily Manage the Calls They Pick-up

Call Queue Status Always Visible

Extensive Reports Quickly Available

100% Web-Based, - No Software Components to Install or Maintain

Whiteboard Alert , Auto-messaging Facility

Equipment/Asset/Software Database for Inventory Management - includes Barcodes

FAQ Knowledge Base Facility

Auto E-mailing & SMS Messaging to Operators

Auto E-mailing of Call Progress Updates to Clients

Password Logon Provides System Security

Customization of HelpDesk Pro is Possible

Requires only the web browser on Clients and Operators computers

Call Resolution Time Can be Billed - Make your HelpDesk Pay!