IVM Telephone Answering Attendant 4.20

IVM is a indispensable telephone answering machine, voice mail, call attendant, info-line and interactive voice response (ivr) program for your Windows computers with VoIP, voice modems or professional telephony line devices.

Just a click of mouse to run the install file and IVM will be ready to answer calls. But you can also create a sophisticated telephone interactive response system. With this wonderful program, you will find many exciting ways to provide information, serve your customers and save time.

Major features

• Multiple telephone line support (1-64 lines simultaneously)
• Visual display for menu setup with drag and drop functionality
• Caller ID logging and optional on- screen caller ID flash display
• Automatic message forward by email or upload to internet
• Call transfer
• Remote access
• Supports VoIP connections using the SIP protocol
• Save-in-coming messages as wav files
• Automatic hours feature
• Unlimited (selectable) out-going messages and menus
• Call simulator test your systems off-line
• Automated outbound calls and messages
• Unlimited voice mail boxes
• Text-to-speech voice synthesis as an alternative to recording or importing wav or mp3 files
• Ability to open files or run other software to process data or report information
• Free plugins offer internet and odbc sql connectivity, fax back services, hardware control and more.
  

Typical Applications

•   PSTN and VoIP Voicemail (from a single line answering machine to hundreds of voice mailboxes).

•   In-coming caller ID logger or display.

•   Call attendant (using the menu call transfer features) to transfer and direct calls.

•   Telephone information lines or AudioText type systems.

•   Automated telephone order taking.

•   Automated telephone surveys (using the number entry features linked to a database).

•   Credit card telephone account payment.

•   Dial in computer control or information (eg. Dial in to test security alarm or to restart server).

•   Many more telephone related applications.

 Enhancements: Unspecified major bug fixes, updates to OGM functions, vista compatibility