IVM Telephone Answering Attendant 4.22

Just run the install file and IVM will be ready to answer calls. But you can also create a sophisticated telephone interactive response system. You will find many exciting ways to use IVM to provide information, serve your customers and save time.

Typical Applications

• PSTN and VoIP Voicemail (from a single line answering machine to hundreds of voice mailboxes).
• In-coming caller ID logger or display.
• Call attendant (using the menu call transfer features) to transfer and direct calls.
• Telephone information lines or AudioText type systems.
• Automated telephone order taking.
• Automated telephone surveys (using the number entry features linked to a database).
• Credit card telephone account payment.
• Dial in computer control or information (eg. Dial in to test security alarm or to restart server).
• Many more telephone related applications.

Major Features:

1. Multiple telephone line support (1 - 64 lines simultaneously).
2. Configure and manage a system from a intuitive web control panel.
3. Visual display for menu setup with drag and drop functionality.
4. Caller ID logging (even if no message is left) and optional on-screen caller ID flash display.
5. Call key select menus and ability for caller to enter numbers.
6. Automatic message forward by email or upload to internet.
7. Call transfer (subject to your phone company or PBX features).
8. Remote Access (listen to messages by dialing-in) including toll-saver.
9. Fully Supports VoIP connections using the SIP protocol. More information on VoIP here
10. Axon IP PBX auto detection when installed on the same server.
11. Save in-coming messages as wav files (keep messages for legal/record purposes).
12. Automatic hours feature (enter your office hours and it will automatically answer after hours).
13. Unlimited (selectable) out-going messages and menus.
14. Call simulator is included so you can test your systems off-line.
15. Automated outbound calls and messages (for telemarketing, messaging etc.).
16. Unlimited voice mail boxes (each with own email forward, internet access page or remote access).
17. Extended message play on key press including support for wav, mp3 and a number of other formats.
18. Text-to-Speech voice synthesis as an alternative to recording or importing wav or mp3 files.
19. Ability to open files or run other software to process data or report information.
20. Free plugins offer internet and odbc sql connectivity, fax back services, hardware control and more.
21. Free professionally voiced greetings included.