LabTech MSP 2.5

LabTech MSP 2.5 is a useful tool that helps you manage your entire technology infrastructure with one central management interface. LabTech is built by System Administrators for System Administrators.  The software will increase the efficiency of your technical support staff and provides powerful, Enterprise Level Support in an IT Solution Provider or Corporate IT Department environment. LabTech will not only increase efficiency, but also allows you to measure this improvement in efficiency with its built-in, robust ticketing and technical resource management system

LabTech is a one of a kind solution that combines remote technical support with inventory and client management. With over 100 built-in commands and a file & registry editor your customers wont even know that you are fixing their computer. Help them interactively by connecting directly to their computer or view screen captures of their desktop. Never be left wondering if new software will run on the clients PCs with complete inventory you will know which computers need upgrading (great sales tool!). Track problems and provide a 24-7 helpdesk with an email powered support ticketing system. Be alerted to problems, changes in client computers and when maintenance needs to be preformed before your clients call with the remote agents. Complete technician management with per client permissions command history, shared hyperlinks and timesheets. All of this in a simple to use package that requires very little bandwidth, is very secure and require no configuration of routers or firewalls.

Major Features:

1. All-In-One Solution: LabTech provides you with an arsenal of IT management tools with one interface. Stop using multiple, separate programs for remote desktop, monitoring, trouble ticket tracking, user information, support and software management and all the other instruments used to manage your business. LabTech allows you to manage your business with only one tool.
   
2. Flexible Around YOUR Business: LabTech does not force your business to switch to Managed Services with the deployment of the system. It gives you the ability to start a hybrid, on-call support and managed services environment, so you can have a controlled business model change. Whether you have an enterprise corporation with a helpdesk and server team or a one person IT company, you can customize LabTech to your business needs.
3. Excellent Value: LabTech is available at a very competitive price, much lower than other MSP software packages. Additionally, the software is designed to run efficiently with minimal maintenance and does not require a large server.  Want to learn more about our pricing structure?  View our flexible pricing and licensing plans!
4. Easy To Use: The system is simple to deploy and technical support during the trial period is free. Once you start using it, you will wonder how you provided computer support without it. LabTech has a small learning curve and allows new staff members to become familiar with the system quickly and has flexible security settings to reduce the risk of mistakes.

Enhancements:

1. MultiLevel Customizable Groups
2. Group and Client Based Security
3. Complete revamp of permissions with user classes controling access
4. Expanded Security Auditing
5. Drag & Drop on the Navigation Tree
6. Menus now appropriate for items in Tree
7. Sorting, grouping and Functionality
8. More

Requirements:

1. Framework 1.1
2. PII400mhz
3. 64mb of Memory Minimum

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