ManageEngine ServiceDesk Plus 7.0

A Complete HelpDesk & Asset Management software with SLA & purchase management. ServiceDesk Plus is a complete web-based, ITIL-Ready service desk solution with integrated asset management.
It offers an integrated package with Request management (Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an affordable price point.
ServiceDesk Plus provides all that you need to have a full-fledged IT help desk and a productive help desk staff.
The ITIL Ready Service Management Solution that comes ready for ITIL - Includes Incident Management, Problem Management, Change Management and CMDB.
Ready for any enterprise that has implemented or is planning to implement effective and efficient best practices. Includes all features from Standard and Professional editions.
Main features:
- Help Desk
- Self-Service Portal
- Knowledge Base
- Service Level Agreements
- IT Asset & Inventory Management
- Software License Tracking
- Purchase Order Tracking
- Contract Management
- Product Catalog
- OpManager Integration
- Help Desk Reports
- Inventory Reports
System requirements:
- 32-Bit x86 Compatible 700Mhz and above processor
- 512 MB RAM
- 200 MB free disk space
Version restrictions:
- 30 day trial
- The Free Edition allows a single Technician manage upto 50 Workstations