NetHelpDesk 4.20f Ranking & Summary
NetHelpDesk 4.20f description
NetHelpDesk is an application designed to be your complete, easy to use help desk system.
With over 10,000 end users in 14 countries, Nethelpdesk has been supporting IT firms and departments successfully for over a decade. It is simple to setup and easy to use to its full potential.
- Keep details of users, their requests and problems.
- Track change and installation requests.
- Log actions taken to deal with requests.
- Escalate overdue calls.
- Be informed of significant events and service outages.
- Log calls via e-mail, web browser or phone/fax.
- View statistics and SLA compliance details.
- Limited to 30 days.
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