Outlook as Helpdesk: Webshop-Boilerplates 1.00

Outlook as Helpdesk: Webshop-Boilerplates 1.00 offers you with a very good supporting tool when you're at web stores and online shops. This software is as Helpdesk solution for customer queries directed at Web stores + Online shops. You'll receive a predefined organisational structure with the most common headlines which happen in customer queries Web stores + Online shops, together with tips for boilerplates which often can be expected in these Outlook helpdesk categories.

The Webshop text phrases allow a multi-user environment so that with a LAN all the helpdesk staff share the same boilerplates and possess the same text modules. All suggestions for written texts already have headlines in 2 languages + were tagged with icons to find them easily. This structure is automatically used in Microsoft Outlook with the great software Reply-Butler so that the ClipTexts can be found very quickly.

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Major Features:

1. Solution for customer queries at Web stores and Online shops.
2. Provides a predefined organisational structures with common headlines.
3. Provides tips for boilerplates.
4. Allows a multi-user environment.
5. Suggestions for written texts are in 2 languages and tagged with icons.
6. Automatically used in Microft Outlook with great software Reply-Butler.
7. ReplyButler is a plugin for Microsoft Outlook that can help you spend less time on answering e-mails:
   
   • Uses canned texts (boilerplates) directly in Outlook.
   • Lets ReplyButler write the name phrases ("Dear Mr. Miller").
   • Jump-starts your helpdesk productivity with 110 ready-made canned texts.
8. ReplyButler protects you against many embarrassing mistakes:
   
   • Never mistypes a name again.
   • Never forgets an attachment again.
   • Answers e-mails faster.
   • Writes it perfect once, use it many times.
9. Supports to find Clip Texts easily. 
   

Enhancements: 55 Text Modules for Software Support.

Requirements:

1. Windows 98/ME/NT/2000/XP/2003/Vista.
2. Outlook 2000/2002/2003/XP/2007.

WareSeeker Editor