Performance Management - Why It Doesn't Work

If you are involved in developing or revising an employee appraisal system, want to learn how to make your appraisal system work, or simply want to know why most performance appraisal systems fail miserably, this short book will provide answers to your questions. Explains why most systems fail, and makes some suggestions about how to improve them, or build ones that work.

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Learn why most performance appraisals are a waste of time and the solutions to the problem

The Point: There is a need for companies to look much more closely at their performance management and appraisal systems, since many are not only useless, but can actually harm productivity and the relationships between employees and managers. Robert Bacal prepared this short document with a clear purpose: To stimulate people's thinking about performance management and to explain in a straight-forward why where the pitfalls lie, and how to begin creating systems that work.

About The Author: Robert Bacal is a noted author, conference speaker, and consultant on the subjects of performance appraisal, performance management and employee review. Performance Management - A Briefcase Book, published by McGraw-Hill is an excellent example of his work, in addition to a number of articles on the subject.

Special Features: We believe that many subjects can be covered quickly, and realize that most of us are all working long hours, and have only limited time and energy left to learn. That's why this book is short, and absolutely to the point.

Paper version: ISBN 096837221X.

A short concise examination of all the factors that drive performance management systems into the ground, along with some suggestions as to what to do about it. Written by Robert Bacal, also author of Performance Management - A Briefcase Book published by McGraw-Hill.

What's Inside - Table of Contents

Forward - Introduction

Chapter 1 - Traditional Performance Management - The Theory

Overview
What Is Performance Management Supposed To Accomplish?
What Does Performance Management Assume
About Organizations & Performance? Is There A Downside To Performance Management?

Chapter 2 - Performance Management - The Practice

Frequency of Planning & Review
On Executive and Management Performance Management
Managers On Appraisal
Employees On Appraisal
On Training & Career Development
On Participation & Goal Setting
Assessment of Performance Management In Practice
Why Does Performance Management Fail?
Summary

Chapter 3 - The New High Performance Organization

Introduction
The New High Performance Organization
Conclusion

Chapter 4 - The Effectiveness Enhancement System

Introduction
Establishing Requirements
What Effectiveness Enhancement Is NOT!
Summary
Effectiveness Enhancement System
Requirements Summary Sheet

Chapter 5 - Enter The Customer - Designing Your System

Introduction
Step 1 - Defining Your Customers
Step 2 - Defining Your Own Needs As A Customer
Step 3 - Identifying What Your Supervisors Need
Step 4 - Identifying Needs of Employees
Step 5 - Bringing It All Together
Step 6 - Consider Other Players
Step 7 - Do It!
Summary

Chapter 6 - Innovative Ideas

Introduction
"Using Your Head" System
Bi-Directional Enhancement
Quality Service Guidelines Model
The Group Appraisal Model
Epilogue - Some Reflective Comments