TERAVoice Server 2004 2004

TERAVoice is a versatile telephony server platform which can be used to implement any kind of voice based telephony services like:

Corporate Voicemail
IVR Applications (Automated Attendants, Voice Menus, Information and Announcement Lines, Ordering and Payment, Polls and Surveys, Automatic Call Distribution) Waiting Queues for Call Centers and Hotlines Automated Outbound Calls (Predictive-Dialer, Alerting, Reminder Services) VoIP Gateway (for internal or Remote-Workers)

About TERAVoice
TERAVoice is offers new and unprecedented features incorporated into a single product. Scalable from a single-line SOHO deployment up to a multi-server solution offering several E1 or T1 lines, TERAVoice is able to fi t virtually any environment. Through its MMC based management TERAVoice can easily be administered locally or from remote computers. For smaller configurations a dedicated server is often not required. A fi le server without high processor loads with appropriate telephony hardware can become a cost-effective platform with TERAVoice. For later expansion TERAvoice can easily be moved to dedicated hardware and thus secures the investment in TERAVoice.

Advantages
TERAVoice can increase productivity by optimizing telephony communications. Never miss a call and get instantly notifi ed on your mobile phone, on your pager or via e-mail. Increase customer satisfaction by optimizing hotlines with voice menus and managed waiting queues and create custom IVR solutions in order to cut down cost for call agents. Through its integrated VoIP Gateway feature additional seats can be added without buying additional telephones, even with seats on remote locations.

Hardware Support
Through its support of both CAPI and TAPI based hardware TERAVoice can be used with a broad range of telephony hardware from simple voice modems up to multi PRI (E1/T1) ISDN hardware even in mixed confi gurations. Additionally, several VoIP stacks for SIP and H.323 are supported.