VoiceGuide 5.2.1

VoiceGuide allows fast and easy creation of Interactive Voice Response systems (IVRs) using a Windows PC and a Voice capable modem or a Dialogic card. Some things that you can quickly achieve with VoiceGuide:

> Create touch tone menus that will allow your customers to call into your IVR line to retrieve directions, contact information, store hours, special promotions etc

> Screen your phone calls, take messages, route calls to specified destinations (Auto Attendant)

> Create a fax back server that can fax requested documents back to customers.

> Use the outbound calling feature to do automated batch surveys or message delivery to your clients or workforce.

> Integrate with your databases or spreadsheets and deliver retrieved information back to the caller, for example, a caller might request their order status by entering their order number via touch-tone and VoiceGuide can be easily configured to read/write this information from/to your databases.

> The built in Voicemail system allows you to set up unlimited number of Voicemail boxes, with features like message forwarding by phone and/or email.


All these systems can be quickly put together intuitively and without the need for any programming using the VoiceGuide Graphical Script Design Environment.

VoiceGuide integrates easily with many types of third party applications and supports detection of PBX inband signaling. Capability to interface to external programs and execute VB Scripts ensures that it can create any type of Automated Telephone System that you or your business may require, and its ability to use Voice modems or Dialogic cards allows you to use it for small or large systems.