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Web Help Desk


Web Help Desk

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Web Help Desk Ranking & Summary

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User Review: 0 (0 times)
File size: 76.8MB
Platform: Windows Vista, Windows XP
License: Trial
Downloads: 132
Date added: 2008-12-16

Web Help Desk description

Web Help Desk has the industry-leading technology and science to allow you to dynamically route track and fulfill your service support requests with ease, all through an intuitive interface and 2-way e-mail.

As a 100% Web based, platform independent solution, the Web Help Desk software provides a low cost of ownership, ultimate portability and simple implementation. Increase service desk productivity and customer satisfaction with Web Help Desk.

Major Features:

  1. 100% Web-based Help Desk Software;
  2. Incident & problem management;
  3. Asset management;
  4. 3rd party asset discovery integration;
  5. Approval workflow; two-way e-mail correspondence;
  6. Knowledge base management;
  7. LDAP / active directory synchronization;
  8. Reporting included; and Windows, Mac OS X, Linux, or Unix Friendly.

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