ProvideSupport: Live Chat for Website 5.2.2

ProvideSupport: Live Chat for Website 5.2.2 is professionally designed as an online service that lets you chat with your website visitors, enabling you to give instant online customer support and proactively sell your product. This web-hosted system means you dont have to worry about server capacity, bandwidth usage, system upgrades and other issues. An optional browser-based operator console allows you to monitor your website for chat requests 24/7 from any location, from any system connected to the Internet.

The system supports 256-bit SSL encryption and features visitor monitoring with geographic location identification, IP address, referrer, visited pages, and more. You can proactively invite your visitors to chat, request visitors feedback when chat is finished, push pages, transfer calls to other operators, use canned answers, save chat sessions logs, assign operators to multiple departments, set up sound and/or visual alerts on different events, see "party is typing" notification.

It is very easy to set up - just paste a small HTML snippet into your web page source code. Web-based, Windows, Linux and Mac OS operator client. No plug-ins or software installation required on customers side. Fully customizable chat window to fit your website design. Large gallery of chat button images and chat invitations. Fully functional 10-day free trial.

Why should we choose Provide ProvideSupport: Live Chat for Website?

1. Reasonable Prices
   One-operator accounts range in price from $15 per month to $99 per year. For more operators and longer subscription periods, the producer offers discounts up to 45%. Their reasonable prices make theirLocalization
   ProvideSupport chat is available in their language. It uses Unicode and supports most world characters and scripts. Visitor Pop-up Messenger is available in Arabic, Danish, Dutch, English, French, German, Italian, Lithuanian, Norwegian, Portuguese, Russian, Slovak, Spanish, Swedish, and Turkish.
   
2. Flexible and Customizable
   Hundreds of stock chat icons, header background images, operator pictures and chat invitation skins from their galleries allow you to customize the visual aspects of the chat window on the visitor's side. All these images are free for use with their service.
   
3. Secure and Reliable
   For security sensitive web sites, you can enable SSL secured connection for chats. When SSL is enabled, all chat messages are transmitted over the secure 256-bit SSL encrypted connection, preventing unauthorized parties from reading your live chat conversations.
   
4. Easy to setup
   Installing a live chat button on your website takes only a few minutes. Just create an account and follow the Setup Instructions to install the chat button. s Your new account will be preconfigured and ready to use. During the free trial period all features are fully available. When you subscribe, all customizations and account settings that you've made on your account will remain.
5. Easy to use
   
   • Provide Support live chat is a web based solution. No software installation required. Their browser-based live chat window can be used on both the visitor and operator sides.
   • For operators using Microsoft Windows, Apple Mac or Linux platforms the producer
     

Major Features:

1. Live Chat
   • Easy Integration with Your Web Site
   • No Software Installation Required
   • Manage Multiple Chats Simultaneously
   • Call Transfer
   • Operator to Operator Chats
   • Proactive Chats
2. Real-Time Visitor Monitoring
   • Visitor List
   • Geo Location Map
   • Navigation History
   • IP-to-location
   • Browser and OS details
   • Referring URL
3. Native Operator Console
   • Autorun when OS Starts
   • Hiding to System Tray
   • Idle Detection
   • Popups and Sound Alerts
   • Operator Profiles
4. Customization and Branding
   • Chat Icon Customization
   • Start Chat Form Fields
   • Visitor Messenger Customization
   • System Messages Customization
5. Spell Checker
   • English, Spanish, German, French and Italian spelling
   • Automatic Spell Checking
   • User Dictionary
   • Suggestion List
   • General Options
   • Suggestion Options
   • Language Dependent Options
6. Other Features
   • Multilingual Support
   • Pre-chat Survey
   • Web Page Push
   • Canned Responses
   • "Party is typing" notification
   • Auto-Changing Chat Icon
   • Leave-a-Message Form
   • Live Chat Link for Emails
     

Enhancements:

• Incorrect events timings on Events tab fixed.
• Spell checker behavior on Arabic characters improved.
  

Requirements:

• Display: minimum 800x600 256 colors, recommended 1024x768 High Color
• RAM: minimum 32 MB free space, recommended 64 MB
• HDD: 32 MB free space