SightMax Live Chat 6.0

 SightMax Live Chat 6.0 offers you a great tool which can provide real-time, live chat and live visitor traffic monitoring for your website. SightMax has a host of exciting built-in features, these include: Corporate Instant Messaging between operators, Operator Chat Transfer, Multiple Chat Queues (for example Sales and Support), Chat Conferencing and Operator Coaching. Theres even a Co-Browse feature that allows operators to view the exact page the visitor is viewing on the website at that moment.

Other features include, Link Referrer Tracking and Navigation History, Chat Survey Generator, Page Push, Secure Chats, Operator Initiated Chat, Spell Check, Canned Responses and more. All data is stored in the included Microsoft SQL Database allowing instant retrieval of visitor history as well as previous chat transcripts. Written in .NET and using the latest Microsoft Technology, SightMax is cost effective, easy to use and setup. There are NO recurring monthly fees (You buy it, you own it) and it is installed and hosted locally on your server. Unlimited free voice technical support is provided. SightMax accommodates small to large businesses. Version 6.0 provides an OPEN Development Architecture Via SOAP allowing developers to create mobile operator consoles, automated signup frontends, etc.

Major Features:

1. Free recurring Monthly Fees (based on 5-agent license) 
2. Free setup Fees
3. Installed and Hosted Locally on your Server
   
4. Free Support (for 60 days)
5. Free Major and Minor Upgrades (for 60 days)
6. Free Unlimited Multi-Site use
7. Free Unlimited Queues/Department
   
8. Cross Queue and Cross Site Transfer
   
9. Managed Chat Queues
10. Free Microsoft SQL Express 2005 Server Included
11. Native .NET 2.0 support
    
12. IIS Integration
13. MAC Browser Compatible
14. Live Coaching Mode
15. Instant Messaging ( private company wide)
16. Fully Customizable Chat Window with localization
17. Customizable Operator with All Window Panes Dockable/Sizable
18. Hidden Departments
19. Lingering (archived) Chats
20. Realtime Geo-Tracking
21. Enhanced Realtime Geo-Tracking with Microsoft Virtual Earth
22. Pop Up Window Notification
    
23. IP Filtering for Specific IP's
24. Designated Purging of Database
25. Cross Multiple Queue/Department and Multiple Domain Transfer
26. Ban/Release Visitor
27. Built-in Reporting
28. Client does NOT require installation of Java
29. Pre-chat Surveys
30. Realtime Website Traffic Monitoring
31. Email Signature
32. Co-browse
33. Canned Responses
34. Chat Transfer
35. Typing Indicator
36. Referral URL/Search Keywords
37. Proactive Invite
38. Operator Offline Email Form / After Hours Message
39. Conference Chat
40. Automatically Save Chat Transcripts
41. Shared Chat Transcripts
42. Search Chat Transcripts
43. Chat Icon Code Generator
44. Automatic Changing Chat Icons
45. Page Push  
46. Secure Chats
47. Spell Check

Requirements:

1. Server-side

• Operating System:
  
  • Windows 2000 Server
  • Windows 2003 Server Family
  • Windows 2008 Server Family
  • IIS 5.0 or above with .NET 3.5
• Minimum Hardware Requirements
  
  • 1 Gigahertz (1 ghz) or higher processor clock speed recommended
  • 512 megabytes (MB) of RAM or higher recommended

2. Operator-side (Operator GUI) 

• Operating System:
  
  • Windows Vista (All Editions)
  • Windows XP
  • Windows 2000 Pro
  • Windows 2000 Server
  • Windows 2003
  • Windows 2008
  • .NET 3.5
  
  
• Minimum Hardware Requirements
  
  • 1 Gigahertz (ghz) or higher processor clock speed recommended
  • 512 megabytes (MB) of RAM or higher recommended

 WareSeeker Editor