eLearning - ISO/IEC 20000
Sponsored Links
eLearning - ISO/IEC 20000 Ranking & Summary
File size:
Platform:
Platform independent
License:
Commercial
Price:
USD 297.00 [Volume discount prices]
Downloads:
11
Publisher:
The Art of Service
eLearning - ISO/IEC 20000 description
Certification : None
Duration : 5 Hours
Course Delivery : Self Paced E-Learning
The Art of Service"s’ learning products on ISO/IEC 20000 not only provide an overview of the clear- cut ITSM standards that all the service providers aspire to achieve but also take an intensive review and assessment approach that enables continuous improvement for the organizations.
The course provides the learner with the essentials of the ISO/IEC 20000 assessment framework and specification that has been a globally recognized standard for evaluating IT service management processes. Theart of Service develops the courses in a customizable and integrated case study approach to enable a knowledge driven learning process.
Duration : 5 Hours
Course Delivery : Self Paced E-Learning
The Art of Service"s’ learning products on ISO/IEC 20000 not only provide an overview of the clear- cut ITSM standards that all the service providers aspire to achieve but also take an intensive review and assessment approach that enables continuous improvement for the organizations.
The course provides the learner with the essentials of the ISO/IEC 20000 assessment framework and specification that has been a globally recognized standard for evaluating IT service management processes. Theart of Service develops the courses in a customizable and integrated case study approach to enable a knowledge driven learning process.
Course Overview
This course provides you with an overview of the publications and ISO/IEC 20000 Part 1 of the standard and the role it fulfills within the IT service management domain. The course is designed for everyone within the organization who requires a high level overview of the ISO/IEC 20000 standard and all its components.
Course Description
In this case study driven course, you will achieve a basic knowledge of IT Service Management best practices and the common terminology. This elearning course will help you understand the benefits of applying the ISO/IEC 20000 service management processes to improve the quality of managed services, save costs and meet corporate governance/legal requirements.
Target Audience
Quality Managers, IT Support Staff, IT Consultants, IT Process Consultants, Key Business Users, IT Auditors, Quality Consultants, IT service providers, Purchasing managers.
Pre-requisite
None
Learning Objectives
At the end of this course, the learner will be able to:
- Understand the principles of Service Management.
- Identify the benefits of applying the ISO/IEC 20000 processes.
- Understand the implementation route to achieve ISO/IEC 20000.
- Know relationships between the different Service Management processes.
- Understand what ISO/IEC 20000 means in a practical, real world, perspective.
eLearning - ISO/IEC 20000 Screenshot
Advertisements
eLearning - ISO/IEC 20000 Keywords
IEC
ISO
IEC 20000
Self Paced E
ITSM
Learning The Art
self paced e-learning
provide an overview
ISO/IEC 20000
Service Management
self paced
5 hours
ISO/IEC
20000
service
course
Bookmark eLearning - ISO/IEC 20000
eLearning - ISO/IEC 20000 Copyright
WareSeeker periodically updates pricing and software information of eLearning - ISO/IEC 20000 full version from the publisher, so some information may be slightly out-of-date. You should confirm all information before relying on it. Software piracy is theft, Using crack, password, serial numbers, registration codes, key generators is illegal and prevent future development of eLearning - ISO/IEC 20000 Edition. Download links are directly from our publisher sites, torrent files or links from rapidshare.com, yousendit.com or megaupload.com are not allowed
Featured Software
Want to place your software product here?
Please contact us for consideration.
Contact WareSeeker.com
Related Information
iso iec 20000
iso iec 20000 1
iso iec 20000 2005
bs iso iec 20000 1 2005
iso iec 20000 2
iso iec 11801
the differences between bs 15000 and iso iec 20000
self paced engineering courses
iso iec 20000 1 2005 pdf
iso iec 17025
self paced education
iso iec 20000 1 was prepared by bsi
iso iec 20000 2 2005
self paced excel training
iso iec 20000 1 2005
self paced english class
service level management
iso iec 20000 certification
Related Software
New Tool Kit to Achieve Global IT Service Management Certification The Art of Service has released the latest version of the ISO/IEC 20000 Tool Kit, helping you to achieve ISO/IEC 20000 certification Free Download
Elearning management solution for your original training programs Free Download
Open source Learning Management System allows building and offering learning material, importing SCORM compliant courses, self-planning learning activities, tracking online. Fully customizable script can be adjusted to personal needs and requirements Free Download
Provides you with a visual representation of the encoded video features and a stream structure analysis of video streams. Free Download
Create e-tests in visual mode and compile them in EXE form. Free Download
Passing Your Exam ISO/IEC 20000 - The most comprehensive new online exam preparation course and ISO/IEC 20000 Study Aid Free Download
Course Overview This course provides you with an overview of the publications and ISO/IEC 20000 Part 1 of the standard and the role it fulfills within the IT service management domain Free Download
Overview: This ONLINE course gives you the theoretical background of Service Level Management, but more importantly, gives you the opportunity to put this theory into practice Free Download
Latest Software
Popular Software
Favourite Software
- The Service Sellers Masters Course 1.0
- RightWebPage 0.8.1
- Elecard Converter Studio 2.0.71030
- AyaNova Service Management & Work Order Software 3
- Code 128 - ISO/IEC 15417-2000 implementation
- UPC-A - ISO/IEC 15417-2000 barcode implementation
- ITIL eLearning Service Desk/Incident Management
- ITIL eLearning Continuity Management (Disaster Recovery)
