ITIL Survival - Fact Sheets
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ITIL Survival - Fact Sheets Ranking & Summary
File size:
Full version: 772 KB
Platform:
Platform independent
License:
Commercial
Price:
USD 59.00
Downloads:
11
Publisher:
The Art of Service
ITIL Survival - Fact Sheets description
We are pleased to be able to offer a unique reference kit comprising a series of 12 ITIL (3 page) fact sheets..... covering each of the main ITIL disciplines: Availability Management; Capacity Management; Change Management; Configuration Management; Financial Management; Incident Management; IT Service Continuity Management; Problem Management; Release Management; Security Management; Service Desk; Service Level Management.
Each document condenses the topic into a set of easy to remember/reference points. The information is attractively presented, using diagrams where appropriate. The topics are also described in a consistent manner, with explanations of:
- why
- goals/objectives
- activities
- results
- costs
- benefits
They comprise an ideal aid in understanding and using the disciplines of ITIL.
ITIL Survival - Fact Sheets Screenshot
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ITIL Survival - Fact Sheets Copyright
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Related Software
Now you can have all 12 ITIL Survival kits in one easy to purchase product set Free Download
Incident Management is a highly visible process to the business and end users of the services provided by the IT department Free Download
Financial Management for IT Services reviews the critical activities of budgeting, accounting and charging. An often neglected process Financial Management is a crucial connector between IT Service Free Download
Capacity Management is very much a future focused process. Covering not only the traditional Resource Capacity, the process also defines the need to monitor and manage Service and Business Capacity Free Download
Change Management is a critical process that ensures that changes made to the IT Infrastructure are carried out in a repeatable, consistent manner Free Download
Problem Management is often considered to be one of the best processes that can provide quick returns. It is a process that delivers measurable benefits by removing errors from the IT Infrastructure Free Download
Release Management describes the process that is involved when it comes to the distribution of hardware AND software Free Download
Heightened awareness of threats over recent years has necessitated the development of sound practices with regards to all areas of Security Free Download
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