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Active Web Helpdesk 2

Active Web Helpdesk 2

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File size: 0.51 MB
Platform: WinXP,Windows2000
License: Demo
Price: $749
Downloads: 411
Date added: 2008-09-07
Publisher: Activewebsoftwares

Active Web Helpdesk 2 description

Web-based Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized.
The source code with Access or MS SQL database is available.


Features

Requires Customer registration and email confirmation
Define unlimited depth and number of categories
Add unlimited Helpdesk Personnel Accounts
Assign a Helpdesk Personnel per Category
Helpdesk Personnel save the Question as FAQ.
Administrator Approval before FAQ is published
Advance Search Features

search by category
search all words

Requirements: Windows XP/2000 with IIS

Whats new in this version: none

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Active Web Helpdesk 2 Screenshot

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Active Web Helpdesk 2 Keywords

Helpdesk Personnel FAQ Active Web Helpdesk Helpdesk Manager Active Web Helpdesk 2 Customer Question Frequently Asked Questions web helpdesk web-based helpdesk HELPDESK 2 frequently asked asked questions helpdesk personnel web active

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Active Web Helpdesk 2 Copyright

WareSeeker periodically updates pricing and software information of Active Web Helpdesk 2 full version from the publisher, so some information may be slightly out-of-date. You should confirm all information before relying on it. Software piracy is theft, Using crack, password, serial numbers, registration codes, key generators is illegal and prevent future development of Active Web Helpdesk 2 Edition. Download links are directly from our publisher sites, torrent files or links from rapidshare.com, yousendit.com or megaupload.com are not allowed

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Version History
  1. Active Web Helpdesk 2.1
  2. Active Web Helpdesk
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