ENT Server (Desktop Edition) 1.4.21

ENT Server (Desktop Edition) 1.4.21 offers you a software which can take control of the hardware and software on your networks, ensure software license compliance, and provide better support to your end users.

Built using industrial strength MS SQL Server 2000 databases, Enterprise Server is provides core functionality and services, for a variety of tightly integrated modules, that allow you to collaborate with co-workers, manage your IT Assets and maintain a help desk to support users both within and outside your organization.

ENT Server was written, from the ground up, using distributed technologies and each of the modules in ENT is designed to be accessible both in an Intranet LAN environment and over slower Wide Area Network (WAN) or Internet connections. The server can be accessed via a web browser or using the windows clients that we have developed for ENT server, via the HTTP protocol, which means that minimal or no special configuration is required in order to use this software over a WAN, where firewalls and routers may exist.

The ENT Inventory module for ENT Server can be accessed using our windows client, (ENT NetCenter), which includes a number of advanced network auditing capabilities. Using ENT NetCenter you can remotely collect detailed hardware and software information about the machines on the networks that you manage and post this information automatically to your ENT Inventory. This audit process makes uses a service called WMI, which is built into the Windows operating system, so you dont have to deploy any software on remote machines to be able to audit these.

Machines which are not connected to the network can also be audited using EntAudit.exe, a command line auditing utility that is provided with ENT NetCenter.

Major Features:

1. Discover & Track IT Assets: Remotely collect hardware and software information from the servers and workstations on the networks you manage and track changes.
2. Ensure Software Legitimacy: Ensure software legitimacy and save money by identifying unused licenses for the software installed on your networks.
3. Manage Support Requests:Ensure helpcalls get dealt with quickly and efficiently by your helpdesk, track communication histories and provide better support.
4. Manage your Knowledge Base: Allow your technicians to publish solutions in a knowledge base and make this available to users in a self-help section on your web site
5. Collaborate with Team Mates: Share contact information and collaborate on tasks and projects with team members around the world.
6. Build Custom Web Reports:Download reports from our extensive report library or build your own reports. View or print these from your web browser.
7. Track Service Histories: Quickly access complete service histories for the IT Assets that you manage and generate detailed analysis reports.
8. Save Time and Money:
   Reduce the total cost of ownership for equipment and software on the networks that you manage, saving time and money.
9. Use on the WAN/Internet:
   
   Access your ENT Server using your web browser or the Windows applications that we write, even over slower WAN or Internet network connections, where firewalls and routers exist.
10. Industrial Strength:
    
    The ENT Server framework is built on top of industrial strength MS SQL Server 2000 databases and runs under Internet Information Server, so can be run either on your own servers or hosted by your ISP.

Requirements: Helpdesk