Help Desk Authority (formerly BridgeTrak) 8.1.1.221
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Help Desk Authority (formerly BridgeTrak) 8.1.1.221 Ranking & Summary
File size:
59.7 MB
Platform:
Windows NT / 2K / XP / 2003 / Vista
License:
Demo
Price:
USD 995.00
Downloads:
15
Date added:
2009-06-02
Publisher:
Kemma Software
Help Desk Authority (formerly BridgeTrak) 8.1.1.221 description
Help Desk Authority (formerly BridgeTrak) 8.1.1.221 is a convenient tool which functions as a comprehensive help desk and issue trouble ticket tracking software. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc.
Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, automatic email receive to convert emails into issues.
Major Features:
- Comprehensive trouble ticket tracking software for for IT and/or customer support desks.
- User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgeable (including HTML editor), product and contract tracking, reports, queries, etc.
- Expansion modules for customer self-help via the Web, auto issue escalation, asset inventory/management, advanced data searches, Active Directory integration, email to ticket conversion. iPhone client is also available for technicians on the go.
Enhancements:
- Help Desk Authority (formerly BridgeTrak) rebrands the product to joinScriptLogics desktop mgmt tools.
- Also, asset management capabilites have been greatly improved with the addition of the HDAsset inventory module and integration with Desktop Authoritys asset feature. Updated dashboard, etc
Help Desk Authority (formerly BridgeTrak) 8.1.1.221 Screenshot
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Help Desk Authority (formerly BridgeTrak) 8.1.1.221 Keywords
Help Desk Authority
BridgeTrak
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Help Desk Authority (formerly BridgeTrak) 8.1.1.221 Copyright
WareSeeker periodically updates pricing and software information of Help Desk Authority (formerly BridgeTrak) 8.1.1.221 full version from the publisher, so some information may be slightly out-of-date. You should confirm all information before relying on it. Software piracy is theft, Using crack, password, serial numbers, registration codes, key generators is illegal and prevent future development of Help Desk Authority (formerly BridgeTrak) 8.1.1.221 Edition. Download links are directly from our publisher sites, torrent files or links from rapidshare.com, yousendit.com or megaupload.com are not allowed
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Version History
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