Remote Helpdesk 7.8

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Remote Helpdesk 7.8 Ranking & Summary

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User Review: 0 (0 times)
File size: 2.76 MB
Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows
License: Shareware
Price: $395.00
Downloads: 31
Date added: 2008-12-22
Publisher: GID Software

Remote Helpdesk 7.8 description

Remote Helpdesk 7.8 is a program that allows you to provide support to customers by PC remote control. The Server is a thin (under 450 Kb) program that doesn't require installation, your customers can start it from a web server link, shortcut on a local file server or it can even be emailed to them. Even at 56k download speeds, this means you can typically start a remote control session within 30 seconds of your users downloading remhelp.exe and pressing the start button.

Remote Helpdesk  provides support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A small footprint exe only needs to be run on client computer. A single license includes unlimited clients. Features 256, 15, 16, 24, or 32-bit screen transfer, compression, 256 key AES encryption (Rijndael) of all traffic, file transfer, audio chat, remote reboot, macro functions, display remote system information, send messages to remote user, clipboard transfer, definable hotkeys, definable IP port, full screen mode, reverse connection, optional input to allow users to specify help needs, mouse wheel support for MS mouse or equivalent, configure remote display using bitmaps allowing multilanguage support, lookup for names and IP addresses, logs connection ip date and time, control/view mode, thin installation server is only 250KB, remote helpdesk server does not replace any files or modify registry settings, single executable for reliability.

Major Features:

  1. Full 256, 15, 16, 24 or 32 bit screen transfer
  2. View Remote Computer Secondary Monitors
  3. 256 colour option for improved screen transfer
  4. 56, 128, 192 or 256 key AES (Rijndael) state of the art encryption of data transfers
  5. Compression of all data transfers
  6. Remote Reboot;
  7. Support desktop can be streamed to customer;
  8. File transfer
  9. Audio communications between client and support
  10. text communications between client and support
  11. Clipboard transfer
  12. Definable hotkeys
  13. Auto update your clients Remote Helpdesk from your own web site
  14. Macro functions
  15. Displays remote system information
  16. Definable ip port
  17. Full screen mode
  18. Optional input to allow users to specify help needs
  19. Optional input to allow users to specify help needs
  20. Mouse wheel support for ms mouse or equivalent
  21. Configure remote display using bitmaps allowing multi language support
  22. Lookup for names and ip addresses
  23. Logs connection ip, date and times
  24. Swap mouse buttons for users that are left handed
  25. Control/view mode
  26. Thin installation, server is under 450 Kb
  27. Remote helpdesk server does not replace any files or modify registry settings;
  28. Operates on windows 95, 98, NT, 2000, XP & Vista.
  29. Single executable for reliability

Enhancements: Minor bug fixes and enhancements

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