Alchemy Help Desk 1.1
Alchemy Help Desk 1.1 Ranking & Summary
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File size: 942 KB
Platform: Windows 95/98/Me/NT/2000/XP/2003
Date added: 2008-09-12
Publisher: Alchemy Lab
Alchemy Help Desk 1.1 description
Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the helpdesk software and describes the problem in that request. The IT staff later can assign the request to a certain team member, check the status of a request, etc.
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