NetSupport DNA Helpdesk 2.1

NetSupport DNA Helpdesk - Discover end-user problems, generate detailed recording and tracking of support requests and deploy efficient help and support. Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Requests. Every organization depends in part on its IT infrastructure to remain competitive and efficient. Minimizing the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets.