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ITIL Book - Service Design

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Publisher: The Art of Service
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ITIL Version 3"s (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM....read more
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ITIL Version 3"s (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. In order to meet the current and future business requirements, Service Design provides guidance on the producti...read more

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