Free based help desk software for windows

WareSeeker Editor

Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out.
Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management.
Key advantages:
- Source code available for purchase
- Easily deployed and configured
- Extremely short training period enabling seamless introduction of new support staff
- Flexible licensing models
Key benefits:
- Fully functional web based help desk, commercially free for 1 named user
- Reports and clear user-friendly interface
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Increase support staff awareness of both customer expectations and IT service management objectives
- Increase customer satisfaction through informing customer about each change of the incident status - communication becomes measurable.
- Customer service requests are fulfilled through Service Level Management processes
- Achieve consistent service levels
- Balance required service levels against the service cost
- Minimize the adverse business impact of incidents through faster resolution (enabled with the automated support processes)
- Decrease operational support costs by leveraging incident duplications and repetitive service procedures
- Solve the spam problem by transferring communication from email to help desk

Free Intranet/Web Help Desk 1 provides you with a convenient and useful application which supports multiple database solution including Microsoft Access (included), SQL Server, and MySql. Also, it supports unlimited users, unlimited employees, unlimited administrators, and unlimited tickets. Some of the advanced features also included are: email notification, sms text messaging, online chat, online help documentation generator, and reporting that exports to CSV or Excel.

SysAid is an application developed for organizations IT departments. The program provides asset management, automatically scanning the organizations network and listing its machines. SysAid provides details on each machine (its hardware, software, history, and more), and lets you remote control it. Without ever leaving their office, IT managers can control the entire organizations inventory.
SysAid also provides service management (help desk). End users use forms to submit service requests (error reports, calls for assistance), which SysAid managers receive and deal with. The system uses Email, SMS, and IM to provide the most efficient methodology possible.

DVD Base is a program to save all DVD, CD, LP or Tape, VCR Collection to the database .mdb catalog-file.
DVD Base Pro can help you take a backup of the database and also compact a database.
When you add a new record you can drag and drop picture into cover frame and when you save it it will be saved in bin format into the database.