easydesk helpdesk 1.8
easydesk helpdesk 1.8
EasyDesk Helpdesk is designed to be quick and easy to use.
A fully working trial version can be downloaded from the Download page. Registration costs just $49.0
Multiple suppoprt staff may share access to a common database hosted on a network resource or simply use the database on a local drive.
EasyTrack is an extremely reasonably priced self- contained helpdesk call- logging system with filtering, ownership, call logging, searching etc.
A feature of EasyDesk is its simplicity, everything is on one clear screen.
It has the ability to instantly see open calls, calls by analyst or by customer, record inventory against customers, free text searches against queries to see previous solutions...
Download it and try it.
EasyDesk Helpdesk - a simple call logging utility for small helpdesks and support centres. EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres.
EasyDesk Helpdesk is designed to be quick and easy to use.
Multiple suppoprt staff may share access to a common database hosted on a network resource or simply use the database on a local drive.
EasyDesk is an extremely reasonably priced self- contained helpdesk call- logging system with filtering, ownership, call logging, searching etc.
A feature of EasyDesk is its simplicity , everything is on one clear screen.
It has the ability to instantly see open calls, calls by analyst or by customer, record inventory against customers, free text searches against queries to see previous solutions...
Here are some key features of "EasyDesk Helpdesk":
Easy to use Call/Work/query logging system for small customer support desks and service or any other companies
Log calls quickly and simply for new customers or build up an existing customer base.
3 Call levels and simple assigning to other staff.
Filtering, call sheets and reports; instantly see your own calls.
Store Inventory/Stock/Details against customers.
Save attachments against calls, email customers etc...
Requirements:
XP/2000/Vista (earlier versions of Windows may require MDAC installed)
screen resolution of 1024x768
EasyDesk helpdesk 1.9 is designed as a professional program for small helpdesks and support centres. It is designed primarily to be quick and easy to use. A fully working trial version can be downloaded from the Download page. Registration costs just $49.0
Multiple support staff may share access to a common database hosted on a network resource or simply use the database on a local drive. EasyDesk is an extremely reasonably priced self- contained helpdesk call- logging system with filtering, ownership, call logging, searching etc.
A feature of EasyDesk is its simplicity, everything is on one clear screen. It has the ability to instantly see open calls, calls by analyst or by customer, record inventory against customers, free text searches against queries to see previous solutions...
Major Features:
- Easy to use Call/Work/query logging system for small customer support desks and service or any other companies
- Log calls quickly and simply for new customers or build up an existing customer base.
- Configurable Call categories and statuses, call notes, assignments, custom fields.
- Filtering, call sheets and numerous reports + Report Wizard; instantly see your own calls.
- Store Inventory/Stock/Details against customers.
- Save attachments against calls, email customers etc...
- Call archiving and database backup
- Over 30 new features and improvements since last release
Enhancements:
- Interface Redesign,
- Many new options/fields,
- More configurable.
Requirements: 1024x768 resolution or better
WareSeeker Editor
EasyDesk helpdesk 1.9 is an all-in-one and professional program for small help desks and support centres. It is designed primarily to be quick and easy to use. Multiple support staff may share access to a common database hosted on a network resource or simply use the database on a local drive.
EasyDesk is an extremely reasonably priced self- contained helpdesk call- logging system with filtering, ownership, call logging, searching etc. A feature of EasyDesk is its simplicity, everything is on one clear screen. It has the ability to instantly see open calls, calls by analyst or by customer, record inventory against customers, free text searches against queries to see previous solutions...
Major Features:
- Easy to use Call/Work/query logging system for small customer support desks and service or any other companies
- Log calls quickly and simply for new customers or build up an existing customer base.
- Configurable Call categories and statuses, call notes, assignments, custom fields.
- Filtering, call sheets and numerous reports + Report Wizard; instantly see your own calls.
- Store Inventory/Stock/Details against customers.
- Save attachments against calls, email customers etc...
- Call archiving and database backup
- Over 30 new features and improvements since last release
- Interface Redesign
- Many new options/fields
- more configurable.
Requirements: 1024x768 resolution or better
WareSeeker Editor
EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use.
A fully working trial version can be downloaded from the Download page. Registration costs just $49.0
Multiple suppoprt staff may share access to a common database hosted on a network resource or simply use the database on a local drive.
EasyTrack is an extremely reasonably priced self- contained helpdesk call- logging system with filtering, ownership, call logging, searching etc.
A feature of EasyDesk is its simplicity, everything is on one clear screen.
It has the ability to instantly see open calls, calls by analyst or by customer, record inventory against customers, free text searches against queries to see previous solutions...
? Easy to use Call/Work/query logging system for small customer support desks and service or any other companies
? Log calls quickly and simply for new customers or build up an existing customer base.
? 3 Call levels and simple assigning to other staff.
? Filtering, call sheets and reports; instantly see your own calls.
? Store Inventory/Stock/Details against customers.
? Save attachments against calls, email customers etc...
Why not download and try it ? only 4mb ? only $49.99!
System Requirements: 1024x768 resolution or better
New features in this version:: Report Wizard - Inventory Improved - More Settings are Sticky
EasyDesk helpdesk 1.9.4 supports a useful call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use.
Multiple support staff may share access to a common database hosted on a network resource or simply use the database on a local drive.
EasyDesk 1.9.4 is an extremely reasonably priced self- contained helpdesk call- logging system with filtering, ownership, call logging, searching etc.
Major Features
- Its simplicity, everything is on one clear screen.
- It has the ability to instantly see open calls, calls by analyst or by customer, record inventory against customers, free text searches against queries to see previous solutions...
- Easy to use Call/Work/query logging system for small customer support desks and service or any other companies
- Log calls quickly and simply for new customers or build up an existing customer base.
- Configurable Call categories and statuses, call notes, assignments, custom fields.
- Filtering, call sheets and numerous reports + Report Wizard; instantly see your own calls.
- Store Inventory/Stock/Details against customers.
- Save attachments against calls, email customers etc...
- Call archiving and database backup
- Over 30 new features and improvements since last release
Enhancements:
- Main program recoded
- Reporting improved (now with CSS)
- Home screen customisable
- Categories & statuses now within Database
- Many new options/fields/bugs fixed, and again, more configurable.
Requirements:
- Windows XP or Vista with a minimum screen resolution of 1024x768 (800x600 for kiosk version).
Ware Seeker Editor
ExpanDrive 1.8.3 offers a SFTP client or Windows that allows access to your SSH server just like a USB hard drive connected directly to your PC. You can browse remote files from within My Computer and save and edit directly from within your all existing applications like Word or Excel. It enhances all existing applications by providing secure drive to access to Linux & Unix directly over SSH - no additional configuration necessary. It just works.
ExpanDrive gives you perfectly transparent access to open, edit, and save files with your favorite programs, even when those files are on a server half a world away. Transparent means that you won’t even notice you’re operating on remote file server—it will act like it’s an USB drive you plugged directly into your own computer.
Major Features:
1. Access remote files within any application
- ExpanDrive gives you perfectly transparent access to open, edit, and save files with your favorite programs, even when those files are on a server half a world away. Transparent means that you won’t even notice you’re operating on remote file server—it will act like it’s an USB drive you plugged directly into your own computer.
2. Add SFTP to Explorer
- No need to open a separate SFTP client just for file transfer. You can now securely access any remote file server from directly within Explorer or even the command line. ExpanDrive extends the way all applications on your PC can access data.
3. Reconnect with grace
- Once you’re connected—you stay connected. If you change access points or bring your computer out of sleep, you’ll stay connected. The robust networking core ensures that if a connection is available that your drive is available.
4. Ridiculously Simple — it just works
- The client is dead simple—there is nothing to install or configure on the server. No complicated instructions. No administrative hassles. Just use your existing login credentials to securely access your remote files.
WareSeeker Editor
Cobra File Defrag 1.8 is an perfect and useful program which supports FAT, FAT32, NTFS, Windows compression. Windows Explorer style interface. Defrag individual folders and files. Easy to use and see spread of fragmentation. Innovative defragmentation technique. Small footprint - uses minimal resources. User guide
Major Features:
- Supports FAT, FAT32, NTFS, Windows compression
- Windows Explorer style interface
- Defrag individual folders and files
- Easy to use and see spread of fragmentation
- Innovative defragmentation technique
- Small footprint - uses minimal resources
- User guide
Requirements: Windows 2000, XP, Vista, Server 2003
WareSeeker Editor
Network Tester 1.8 presents a shareware program for logging and monitoring your internet connection, network or server uptime stability.
You can test the connection to a Webpage, files on a file server or ping an IP number or address at chosen interval. The result is displayed in the application window or in a log file. It is also possible to add many targets (web page, ping or file) for each test item which the program cycles (takes the next target for each test).
This is to avoid being banned from internet servers and to not get faulty indications of your internet connection, just because the internet server you selected didn't respond at that certain time.
Enhancements:
- Now also logs the response time for each test
- Corrected the retry counter.
BELLEROPHON HD 2.0 is a professional tool to automate many aspects of call management, increase efficiency and allow staff to focus on problem resolution. The solution is easy to deploy, in days, not weeks - and is affordable for organisations that need a quick start in service management.
BELLEROPHON HD is built on the same BELLEROPHON EMS II platform as our more comprehensive enterprise solution, Organisations that have a helpdesk requirement today can be confident of investing in a solution that can grow as business needs change.
Bellerophon HD Helpdesk software provides the optimum combination of call management automation, functionality and flexibility, delivering a comprehensive help desk solution that satisfies most Helpdesk requirements right out of the box. Built on Bellerophon (Enterprise Support Platform), BELLEROPHON HD allows the customer to pick and choose the elements of the solution required to meet precise needs.
Unlike other IT support software, BELLEROPHON HD is non-prescriptive and can be configured to meet additional business processes not strictly defined within a conventional IT Helpdesk environment, thus providing ultimate flexibility.
Business Benefits:
- Streamline and automate your customer service requests.
- Improve customer satisfaction.
- Increase the productivity of your IT support staff.
- Lower the cost of your IT support service.
- Reduce technician training time with a familiar look and feel.
- Easily integrate, out of the box, with many common Network and Desktop management solutions.
Major Features:
- Fully-automated call management, prioritization, ownership and audit trail.
- Fully-automated email integration with shared mailbox support.
- Resource scheduling and calendaring are standard.
- Knowledge Base for common problems and solutions.
- Full rights management to control the access and use of the solution by technicians and customers.
- Comprehensive reporting environment with graphics and real-time report options
- Fast and easy to install, configure and deploy.
- Fully-customizable table schema and user interface
- Fast to Deploy, Easy to Configure
Extra DVD Ripper Express convert dvd movies to avi, mpeg, iPod(MP4), iPhone, Apple TV, flv(YouTube), Sony PSP, Sony PS3, wmv, Microsoft Zune Player, Pocket PC, Mobile 3gp without any loss of quality.
Extra Video Converter is a powerful, universal video-conversion and video-split program that converts video files between all popular video formats. With this software, you can convert videos from AVI, DIVX, XVID, MPEG, MPG, WMV, ASF, RM, RMVB, DAT, MOV, SWF, FLV, VOB, and NSV to AVI, MPEG, Apple iPod, Sony PSP, Mobile 3gp, Microsoft Zune, WMV, YouTube, FLV, MOV, MP3, WMV, OGG, or WAV.
Key features in Extra DVD Ripper Express:
1. Rip DVD to VCD, SVCD, MPEG
2. Rip DVD to Apple iPod, Apple iPhone, Apple TV MP4 Video file.
3. Rip DVD to Sony PSP MP4, Sony PS3 Video file.
4. Rip DVD to Youtube FLV Video file.
5. Rip DVD to WMV Video file.
6. Rip DVD to Microsoft Zune Player for WMV and MP4 Video file.
7.Rip DVD to AVI, DivX, XviD.
Key features in Extra Video Converter:
1). video to AVI, MPEG, Apple iPod, Sony PSP, Mobile 3GP, Microsoft Zune, WMV, YouTube FLV, MOV, MP3, WMV, OGG, and WAV with absolutely no loss of quality;
2). It makes super fast video conversions. It takes less than 1/8 of playback time to convert a video file. You won?t believe how fast this works until you have seen it.
3).The intuitive interface lets you convert video files between almost all popular video formats as easily as 1-2-3!
4). We offer lifetime FREE Technical Support and FREE upgrades when you purchase a registered copy. You also get a 30-day money back guarantee and a free trial download.
Purchase Extra DVD Ripper + Video Converter Pack, 30% off save $22.66 today!
more information: http://www.dvdcopyrip.com/extra-dvd-video-converter.html
Requirements: 1GHz CPU
Microsoft System Center Operations Manager provides end-to-end service management of applications and IT services running across your datacenter fabric, providing you greater and control and insight into the health and performance your Microsoft, UNIX and Linux servers, and the workloads running on them. With Operations Manager 2007 R2 you can reduce the cost of managing your datacenter, and assure delivery of IT services to expected and agreed levels.
Major Features:
- End-to-End Datacenter Service Management: System Center Operations Manager 2007 R2 helps improve datacenter service performance by improving resolution time through best practice driven alerting, service level monitoring, and reporting.
- Best of Breed for Windows and Beyond: Extending low cost Windows management to the complete datacenter environment, Operations Manager 2007 R2 provides a single pane of glass across operating systems, hypervisors, network, storage, and Microsoft, UNIX and Linux applications.
- Increased Efficiency and Control: With automation of routine and redundant tasks, Operations Manager 2007 R2 provides intelligent monitoring and the ability to automate action to help increase efficiency and enable greater control of your IT environment.
Requirements:
- Supported Operating Systems: Windows Server 2003; Windows Server 2008; Windows Vista; Windows XP
- For the Microsoft System Center Operations Manager 2007 R2 Management, Web, Database and Reporting Servers:
- Computer with an x86 or x64 2.8 GHz or faster processor
- Windows Server 2008 Enterprise, Standard, or Datacenter (x86 or x64) edition or Windows Server 2003 Enterprise, Standard or Datacenter (x86 or x64) edition
- 4 GB or more RAM; 100 GB or more of available hard-disk space
- Microsoft SQL Server 2005 Standard or Enterprise edition or Microsoft SQL Server 2008 Standard or Enterprise edition (for the Database Server)
- Microsoft SQL Server 2005 Standard or Enterprise edition or Microsoft SQL Server 2008 Reporting Services with Service Pack 1 (for the Reporting Server)
- Microsoft .NET Framework 2.0 and 3.0 (for the Management Server)
- Microsoft WS-Management 1.1 (for the Management Server)
- Microsoft Core XML Services (MSXML) 6.0
- Microsoft Internet Information Services configured with ASP.NET (for the Web Server)
- Microsoft ASP.NET AJAX 1.0 (for the Web Server)
- Network adapter
- For the Microsoft System Center Operations Manager 2007 R2 Consoles:
- Computer with an x86 or x64 1.8 GHz or faster processor running Windows Vista or
- Windows XP Professional with Service Pack 1 (or later)
- 2 GB or more of RAM; 5 GB or more of available hard-disk space
- Windows PowerShell TM
- Microsoft .NET Framework 2.0 and 3.0
- Network adapter
FREE CompuSec® PC Security Suite - Linux 4.18.1 makes it easy to completely protect desktops and notebooks. This software is a full version without any limitations and it is not a demo. The security functions that can be found in FREE CompuSec® are listed below. Pre-boot Access Control requires you to enter your userID and password before the system will boot up.
Once authentication is completed, FREE CompuSec® will automatically log you into the windows environment and provide a screen saver lock as well. Full Hard Disk Encryption using AES as the standard algorithm to keep your data safe. The intelligent program ensures fast encryption speeds that will minimize any effect on performance. A file encryption function is also included allowing users to secure exchange files via FTP, email attachements etc. Encryption of Floppy Disk and removable media (e.g USB thumb drives or HDD, firewire HDD etc) allows users to secure their data between their CompuSec® protected PCs. Encryption of Server Files & Subdirectories - SafeLan, allows users to store and share encrypted files in a network. FREE CompuSec® can be deployed as single user installation or centrally managed. With central management, the security definitions such as, password lifetime, encryption keys and user access rights can be defined centrally.
FREE CompuSec® is Free from CE-Infosys. Other versions feature the use of e-Identity® (a smart card or USB token) or Biometric fingerprint scanner that will complement your password and store your digital certificates, providing strong two-factor authentication and access control. FREE CompuSec® can be upgraded at any time.
The FREE CompuSec® Linux Software is a full product version. It is not a demo or trial version. It is provided "as is" at the time of distribution without any warranty. The product has been thoroughly tested and no bugs were known at the time of the product release. However, we cannot guarantee that the product works with all possible PC configurations nor is 100% bug free. CE-Infosys commits to maintain the product and provide future releases. Customer feedback and recommendations are welcome. The product is free in object code, but not in source code. Please read carefully the license agreement during the product installation.
Major Features:
- This software is FREE for both Professional Business use as well as Personal use.
- Hotline support and maintenance contracts are available.
- Worldwide support is available through CE-Infosys and our partners.
- Supports SuSE Linux version 8.0, 8.1, 8.2 , 9.1, 9.2, 9.3, 10.0 or Red Hat 9.0
- A FREE version for Windows 2000, Windows XP, Window 2003 & Window XP Tablet Edition is also available.
Function overview of the FREE CompuSec® Linux Software Version:
- Pre boot access control
- Encryption for Hard disk using fast AES algorithm including "suspend to disk"
- Encryption for Diskettes and Removable Media Devices such as ZIP drives, USB thumb drives or Memory sticks
- Local and Central Administration
CompuSec® e-Identity® version
- 2-factor authentication prior to booting
- USB token or smart card access before booting
- Transparent file and folder encryption
- File server encryption
- Secure remote password reset
- Central management of e-Identity® tokens and e-Identity® smart cards
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