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Oh its YOU! - Web Customer Service 1.226
Allows you to greet your websites visitors or allow them to initiate a conversation with you. Monitor your sites traffic patterns, and much more. No download required of your visitors. more>>
Allows you to greet your websites visitors or allow them to initiate a conversation with you. Monitor your sites traffic patterns, and much more. No download required of your visitors.
<<less Download (6450K)
Added: 2000-08-14 License: Freeware Price:
3361 downloads
3D multi-player Live Poker Room Free
Here at Virtual City Poker, we pride ourselves in offering you an exciting, reliable and trustworthy service. Using our advanced gaming software we ar... more>> <<less
Download (378KB)
Added: 2008-09-07 License: Freeware Price: Free
411 downloads
2007 Microsoft Office Suite Service Pack 1 1.0
latest Office updates more>> The 2007 Microsoft Office suite Service Pack 1 delivers important customer-requested stability and performance improvements, while incorporating further enhancements to user security. This service pack also includes all of the updates released for the 2007 Office suite prior to December of 2007. You can get a more complete description of SP1, including a list of issues that were fixed, in the Microsoft Knowledge Base article 936982: Description of the 2007 Microsoft Office suite Service Pack 1.
Service Pack 1 will install even if a publicly available update has already been installed on your computer.
SP1 also includes stability improvements developed as a result of user input from the Microsoft Online Crash Analysis and from Microsoft Product Support feedback.<<less
Download (213M)
Added: 2008-10-20 License: Freeware Price:
511 downloads
Authentic Phone Psychics 1.0
Phone Psychics toolbar for Internet Explorer. Get relevant information about phone psychics and phone psychic readers in Ireland and elsewhere. Many useful resources in the fortune telling world. more>> <<less
Download (1.26MB)
Added: 2008-12-21 License: Freeware Price: $0.00
202 downloads
Web Help Desk Software for Windows 9.1.21
The Web Help Desk software solution offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. more>>
Web Help Desk Software for Windows 9.1.21 is a wonderful tool which allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.
Major Features:
- 100% Web-based Help Desk Software Solution
- Customer Service Web Portal
- Incident & Problem Management
- Email-to-Ticket Conversion
- Asset Life Cycle Management
- Change Management (Approval Workflow)
- Two-Way E-Mail Correspondence
- Service Level Agreement (SLA) Alerts
- Knowledge-base Management
- LDAP / Active Directory Synchronization
- Customer Satisfaction Survey Management
- Reporting Included
- Server Licensed or ASP Hosted Options
- Help Desk Software Integration:
- Apple Remote Desktop
- LANrev Client Manager
- JAMF Casper Suite
- OS X "Screen Sharing" App
- LDAP (Lightweight Directory)
- Microsoft Active Directory
- Email-to-Ticket Conversion
- SMTP, IMAP, POP3
- The Web Help Desk Software: All of the features, none of the hassles.
Enhancements:
- Minor feature enhancements and bug fixes.
Download (79Mb)
Added: 2009-03-16 License: Freeware Price: Free
14 downloads
Authentic Designer Handbags 1.0
Authentic designer handbags screensaver for Windows. View beautiful Christmas photos whenever your PC takes a little break. more>>
Authentic designer handbags screensaver for Windows. View beautiful Christmas photos whenever your PC takes a little break. Enjoy relaxing indoor photos that will remind you of childhood moments around Christmas time. Brought to you by Authentic Designer Handbags.
System Requirements: Windows
<<less Download (2.28MB)
Added: 2009-07-28 License: Freeware Price: $0.00
downloads
Customer Service NicheBooklet 1.0
Customer Service NicheBooklet gives users a useful framework which lets you create products that reflect your style, personality or voice. more>>
Customer Service NicheBooklet 1.0 gives users a useful framework which lets you create products that reflect your style, personality or voice.
Major Features:
- Create articles that are truly private label articles in 15 minutes or less.
- Develop niche-specific e-mail courses, workshops or training materials.
- Create e-reports and e-books you can sell, offer as a free download or even add as a bonus to a product you're already selling.
- Populate your blog(s) with niche-specific content.
- Create content you can use even for print newsletters, booklets, brochures, direct mail and handouts.
Download (408KB)
Added: 2009-10-04 License: Freeware Price: Notavailable
downloads
Orlando Auto Repair Shop 1.0
A screensaver from Dealer Direct Orlando Auto Repair Shop. You will find various photos from one of the most competent auto repair shops in Florida. more>>
A screensaver from Dealer Direct Orlando Auto Repair Shop. You will find various photos from one of the most competent auto repair shops in Florida. Dealer Direct Transmission & Automotive is an Orlando auto repair shop that does not have a problem with the word free. For this car repair center, the word free is not considered a four letter word! Chris Shuler is the owner of the company that currently has 3 locations serving the Orlando Florida market.
The buzz words "customer service" are thrown around a great deal in all types of companies however in the world of vehicle repair and maintenance, clients that bring their car into any self respecting shop hears "We provide outstanding customer service."
What makes customer service from shop A different than shop B? In marketing, perception is reality and when it comes to customer service, show me the facts! Dealer Direct prides itself in delivering unprecedented service to their customers. This does not mean the "big brand shops" dont or cant deliver this type of care however most unaffiliated shops do not go to the hassle (or cost) to provide:
- Free towing of your vehicle to our shop
- Free 24 hours emergency service
- Free pick up and delivery
- 24 - 48 service on all major repairs<<less
Download (1.55MB)
Added: 2009-11-16 License: Freeware Price: $0
downloads
Altova Authentic 2009
Altova Authentic 2009 is a FREE XML and database content editor that allows business users to view and edit data without being exposed to the underlying technology. It is ideal for use as the front end of custom XML and database-centric applications. more>> <<less
Download (27.76MB)
Added: 2009-02-05 License: Freeware Price: $0.00
239 downloads
HP0-087 Free Practice Exam Questions 12.0
Pass-Guaranteed.com, or Your Money Back!!!hp deskjet 6540 more>> Pass-Guaranteed is the leader in IT Certifications that will Guarantee you will pass your HP0-087 exam on Your First Try. We have provided a free HP0-087 free exam where you will be able to see the quality that goes into our HP0-087 test questions. Our HP0-087 practice test questions are designed by highly experienced and certified trainers that have put together the best HP0-087 exam questions that will Guarantee success on your HP0-087 exam. Please feel free to download our HP0-087 free practice exam. You will notice that our HP0-087 test questions are very well written and is the key in Passing Your HP0-087 exam on Your First Try, or Your Money Back!!! Pass-Guaranteed offers 24/7 live chat support to our customers along with free live chat tutoring with the purchase of our HP0-087 exam. Pass-Guaranteed HP0-087 study guide will introduce you to the core logic of various subjects so that you not only learn, but you also understand various technologies and subjects. We guarantee that using our HP0-087 practice test will adequately prepare you for your HP0-087 exam, and set you up to pass your HP0-087 exam the First Time. Pass-Guaranteed HP0-087 exam questions are comprehensive, yet affordable. We are aware that a major problem in the IT industry is a lack of quality HP0-087 study guides. Pass-Guaranteed HP0-087 exam test questions provides you everything you will need to take the HP0-087 exam. Pass-Guaranteed HP0-087 test questions have comprehensive questions, with verified answers researched by industry experts!!! Still not convinced? Try our HP0-087 free exam sample or choose to buy the HP0-087 practice exam Now!!! Pass-Guaranteed Or Your Money Back!!! Pass-Guaranteed.coms HP0-087 Practice Test Questions will help you prepare for your HP0-087 exam. Pass-Guaranteed.com Guarantees this, or Your Money Back!!! HP0-087 current exam coverage and accuracy are both excellent. Pass-Guaranteed HP0-087 Practice Test Questions Pass rate has been hp deskjet 6540<<less
Download (1.15MB)
Added: 2008-05-09 License: Others Price: NA
534 downloads
ChatStat Customer Interaction System 3.0.0
Chat with your sites visitors, see stats, IM more>> A completely NEW approach to live chat! Using an instant messenger interface allows you to take back your desktop while still being able to provide live chat support to your customers! Not only that, but you also can get statisitcs about your site, your operators, and your sales. All this, and you also can talk to all your friends today on the top 7 insant messenger systems out there. Now you can TALK with people who are visiting your website! ChatStat offers free 2-way live chat with your website visitors, free MovingGraphTM website statistics, and free instant messaging protocol support for AIM, ICQ, Yahoo, MSN, Jabber, GoogleTalk, Skype, and Skype Voice Over IP. ChatStat also breaks new ground by being the first Live Chat software that can use the Skype VOIP protocol to ?call back? customers. ChatStat also has TRUE multi-site live chat support and EBAY auction support. NEW! Language Translation is now available! 12 Languages. NEW! Complete control of your chat icons and pop up chat request!.<<less
Download (6.4MB)
Added: 2008-09-07 License: freeware Price:
412 downloads
Other version of ChatStat Customer Interaction System
A completely NEW approach to live chat! Using an instant ... ChatStat also breaks new ground by being the first Live Chat software that can use the SkypeLicense:Freeware
Windows Live Messenger Viewer 1
An applicaiton that can save your Live Messenger emoticons. more>> An applicaiton that can save your Live Messenger emoticons.
Software for view and save emoticons and avatars of Windows Live Messenger.
System requirements:
-
Download (56KB)
Added: 2008-09-26 License: Freeware Price: FREE
424 downloads
ManageEngine SupportCenter Plus 7
ManageEngine SupportCenter Plus is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Customer Support. more>>
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.
Trouble Ticketing
Automatically convert the emails sent to Help Desk into trouble tickets or enable your end users to submit support requests (trouble tickets) from anywhere, anytime using just a browser.
Self-Service Portal
Reduce call volumes with a Web-based self service portal where customers can search the knowledge base, submit a request or check the status of their open requests.
Customer Case Tracking
A robust and easy-to-use help desk that helps organizations automate their customer support processes to deliver consistent, reliable and superior service to their customers.
Knowledge Base
Empower your Support Reps with easy access to answers with a web-based searchable knowledgebase and enable faster problem resolution.
SLA Management
Improve customer satisfaction with defining proper service level agreements, monitoring SLA compliance and escalating SLA violations.
Account & Contact Management
Track and manage all your customer accounts and their contact information, and thereby improve customer relationships.
Product Catalog
Empower your support reps with instant access to all customer product information as well as allow customers to track and manage details of the products they have purchased.
Customer Service Reports
Requests that are open, closed or overdue at any instant of time, the SLA violations that had happened, which customer or Organization is sending the most number of requests & who is attending to the requests can all be known from the readymade reports generated by SupportCenter Plus.
System Requirements: P III 1Ghz & more, 256 MB RAM
Enhancements: Service Management,SLA/Contracts Management, Business Rules/Work Flow, Self Service Portal, Account & Contact Management
<<less Download (32.81MB)
Added: 2009-06-16 License: Freeware Price: $0
24 downloads
Other version of ManageEngine SupportCenter Plus
ManageEngine SupportCenter Plus is a complete web-based Customer Service & Support Software ... superior Customer Support. ManageEngine SupportCenter Plus 6.5 - AdventNet IncPrice: $0
License:Freeware
License:Freeware
Polar Help Desk Free 4.1
Polar Help Desk Free is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interf more>>
Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out.
Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management.
Key advantages:
- Source code available for purchase
- Easily deployed and configured
- Extremely short training period enabling seamless introduction of new support staff
- Flexible licensing models
Key benefits:
- Fully functional web based help desk, commercially free for 1 named user
- Reports and clear user-friendly interface
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Increase support staff awareness of both customer expectations and IT service management objectives
- Increase customer satisfaction through informing customer about each change of the incident status - communication becomes measurable.
- Customer service requests are fulfilled through Service Level Management processes
- Achieve consistent service levels
- Balance required service levels against the service cost
- Minimize the adverse business impact of incidents through faster resolution (enabled with the automated support processes)
- Decrease operational support costs by leveraging incident duplications and repetitive service procedures
- Solve the spam problem by transferring communication from email to help desk
<<lessIncident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management.
Key advantages:
- Source code available for purchase
- Easily deployed and configured
- Extremely short training period enabling seamless introduction of new support staff
- Flexible licensing models
Key benefits:
- Fully functional web based help desk, commercially free for 1 named user
- Reports and clear user-friendly interface
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Increase support staff awareness of both customer expectations and IT service management objectives
- Increase customer satisfaction through informing customer about each change of the incident status - communication becomes measurable.
- Customer service requests are fulfilled through Service Level Management processes
- Achieve consistent service levels
- Balance required service levels against the service cost
- Minimize the adverse business impact of incidents through faster resolution (enabled with the automated support processes)
- Decrease operational support costs by leveraging incident duplications and repetitive service procedures
- Solve the spam problem by transferring communication from email to help desk
Download (9722K)
Added: 2007-04-06 License: Freeware Price: $0
584 downloads
ZaZaCHAT Live Chat Software 2.9
ZaZaCHAT Live Chat Software is a well designed and useful hosted software that lets Webmasters provide Live Help via Real Time text chat on their Web sites. more>>
ZaZaCHAT Live Chat Software 2.9 is a well designed and useful hosted software that lets Webmasters provide Live Help via Real Time text chat on their Web sites.
Major Features:
- Provide Live Help to your site visitors via Online Chat.
- Convert visitors to customers.
- Monitor your traffic in real time.
- Examine demographics of your visitors.
- Improve customer loyalty.
- Dramatically decrease your Customer Service expenses.
- ZaZaCHAT is Web based, no installation required
- ZaZa Chat Live Help is a FREE secured solution to help Web site operators to be more efficient in day to day Web site visitors management and to convert more browsers to customers.
Requirements: Windows 95/98/Me/NT/2000/XP/2003 Server
Download (478KB)
Added: 2006-12-07 License: Freeware Price:
downloads
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