help desk software solution
Sponsored Links
Sponsored Links
Secleted [ 0 ] software to compare
Results 1 - 15 of about 21390
Web Help Desk Software for Windows 9.1.21
The Web Help Desk software solution offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. more>>
Web Help Desk Software for Windows 9.1.21 is a wonderful tool which allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.
Major Features:
- 100% Web-based Help Desk Software Solution
- Customer Service Web Portal
- Incident & Problem Management
- Email-to-Ticket Conversion
- Asset Life Cycle Management
- Change Management (Approval Workflow)
- Two-Way E-Mail Correspondence
- Service Level Agreement (SLA) Alerts
- Knowledge-base Management
- LDAP / Active Directory Synchronization
- Customer Satisfaction Survey Management
- Reporting Included
- Server Licensed or ASP Hosted Options
- Help Desk Software Integration:
- Apple Remote Desktop
- LANrev Client Manager
- JAMF Casper Suite
- OS X "Screen Sharing" App
- LDAP (Lightweight Directory)
- Microsoft Active Directory
- Email-to-Ticket Conversion
- SMTP, IMAP, POP3
- The Web Help Desk Software: All of the features, none of the hassles.
Enhancements:
- Minor feature enhancements and bug fixes.
Download (79Mb)
Added: 2009-03-16 License: Freeware Price: Free
14 downloads
Polar Help Desk Free 4.1
Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department. more>> <<less
Download (9.5Mb)
Added: 2009-03-16 License: Freeware Price: Free
196 downloads
Other version of Polar Help Desk Free
Polar Help Desk Free is a web based solution that helps you organize support department. With ... Polar Help Desk Free is a web based solution for organizing support department. It is fullyPrice: $0
License:Freeware
License:Freeware
IVA Debt Solution 1.0
Internet Explorer Toolbar to help UK homeowners and tenants find an IVA Debt Solution to help clear debts of £15,000+. The toolbar contains links and RSS feeds to all the main debt help sites and user more>> <<less
Download (1.04MB)
Added: 2008-09-07 License: Freeware Price: $0.00
415 downloads
Web Help Desk Free 9.2.2.1
Web Help Desk Free is designed as an industry leading Web-based help desk software that empowers IT help desk technicians with iPhone web-app access, email-to-ticket conversion, trouble ticket email notifications, self-service knowledge base, and LDAP & AD integration. more>> <<less
Download (112.6MB)
Added: 2009-10-26 License: Freeware Price:
downloads
Web Help Desk Software - Free Ed. (.dmg) 9.1.24
Intuitive web based free help desk software by Web Help Desk includes: Incident Management - Knowledge Base - LDAP / AD Sync - Two-way Email Integration - Reporting. Unrestricted Web Help Desk Lite Edition features for Mac OS X server installation. more>>
No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Mac OS X server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration.
Free Help Desk Software Features:
- 100% Web-based Help Desk Software Solution
- Customer Service Web Portal
- Incident & Problem Management
- Email-to-Ticket Conversion
- LDAP / Active Directory Synchronization
- Knowledge-base Management
- Two-Way E-Mail Correspondence
- Service Level Agreement (SLA) Alerts
- Reporting Included
Free Help Desk Software Integration:
- LDAP (Lightweight Directory)
- Microsoft Active Directory
- Email-to-Ticket Conversion
- SMTP, IMAP, POP3
The Web Help Desk Software - Free Edition: All of the features, none of the hassles.
System Requirements: Java 5 Standard Edition
Enhancements: Free help desk software for Mac OS X - Free Web Help Desk Lite Edition
<<less Download (54.00MB)
Added: 2009-08-21 License: Freeware Price: $0.00
downloads
Other version of Web Help Desk Software - Free Ed.
desk software by Web Help Desk includes: Incident Management - Knowledge Base - LDAP / AD Sync ... (.exe) 9.1.24 - Web Help Desk Software. Web Help Desk Software - Free EdPrice: $0.00
License:Freeware
License:Freeware
Free Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web Portal - Incident & Problem Management - Email-to-Ticket Conversion - LDAP / Active DirectoryPrice: $0.00
License:Freeware
License:Freeware
Web Help Desk Software - Web Help Desk Software - ... From a client-side perspective, end-users need only a web browser to utilize the solutionPrice: $0.00
License:Freeware
License:Freeware
HelpDesk Pro 6.2
Stock all the information on alerts and requests. more>> HelpDesk Pro is a powerful web-based help desk application that can be working for your organization in just 30 minutes! Being 100% web-based means that you dont have to install any software on any of your computers.
This is quite simply the lowest cost, most affordable help desk solution you can implement.
Before you make any final decision on software purchase with any other product, be sure to ascertain what the complete establishment costs are going to be for your organization.
Try it now here with our on-line demo version, - if you decide to sign up, then our no questions asked money-back guarantee protects you.
Web-Based Help Desk - Features & Technical Information
Intuitive and Easy to Learn - Call Tracking software never got easier
Important Trouble Ticket Information Cannot be Overlooked
Help Desk Includes a Database for Client & Operator Details
Users Can Easily Manage the Calls They Pick-up
Call Queue Status Always Visible
Extensive Reports Quickly Available
100% Web-Based, - No Software Components to Install or Maintain
Whiteboard Alert , Auto-messaging Facility
Equipment/Asset/Software Database for Inventory Management - includes Barcodes
FAQ Knowledge Base Facility
Auto E-mailing & SMS Messaging to Operators
Auto E-mailing of Call Progress Updates to Clients
Password Logon Provides System Security
Customization of HelpDesk Pro is Possible
Requires only the web browser on Clients and Operators computers
Call Resolution Time Can be Billed - Make your HelpDesk Pay!<<less
Download (6.9MB)
Added: 2008-06-05 License: Freeware Price: Free
885 downloads
Help Desk Outsourcing Metrics 1.1
Help Desk Outsourcing Metrics is familiar among lots of users as a helpful e-book which explains you about the challenges in improving performance in a help desk call center. more>> <<less
Download (52KB)
Added: 2008-08-14 License: Freeware Price:
downloads
Help Desk Knowledge Base - Click-Through Demo 1
Help Desk Knowledge Base - Click-Through Demo is launched to bring users an innovative and portable demo that closely simulates the UI and functionality of an actual solution. more>> <<less
Download (5.2MB)
Added: 2007-10-03 License: Freeware Price: $0.00
downloads
HelpDesk CentreDesk Repair 5.401
CentreDesk Repair is a FREEWARE multi-user helpdesk repairs solution. One of the four CentreDesk group, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken. more>> <<less
Download (5.44MB)
Added: 2009-04-22 License: Freeware Price: $0
257 downloads
Help Desk CentreDesk for Access 3.2.3
CentreDesk is a multi-user freeware (for 3 users) help desk application that was designed for a small to medium enterprise more>> CentreDesk is a multi-user freeware (for 3 users) help desk application that was designed for a small to medium enterprise
CentreDesk is a multi-user freeware (for 3 users) help desk application that was designed for a small to medium enterprise.
Help Desk CentreDesk remains a powerful help desk application for companies that service sites or various departments within an organization.
Main features:
- Fast, easy call logging, easy call tracking, with the full history of all actions taken.
- Easily assign logs to technicians
- Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration
- Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to "On Hold"
- Security ensures that only logs assigned to individual technicians can be viewed by them.
- Provides a flexible workflow.
- Your customers are kept informed as to the progress of reported faults, with emails being sent to confirm:
System requirements:
- Microsoft Access 2000/2003
Version restrictions:
- 3 users
Download (22.6MB)
Added: 2008-10-06 License: Freeware Price: FREE
384 downloads
Help Desk CDQuotations for Access 3.2.3
CDQuotations is a multi-user freeware workshop Quotations help desk application more>> CDQuotations is a multi-user freeware workshop Quotations help desk application
CDQuotations is a multi-user freeware workshop Quotations help desk application which was designed to integrate with CDRepairs, or as a stand-alone application.
Core elements: Fast, easy Quotations call logging, easy call tracking, with the full history of all actions taken.
Easily assign Quotations logs to technicians
Issues are automatically set to a required date of one working day from listing, (calculates holidays and working days) and flagged to indicate the current status and duration. Time tracking can be enabled.
Security ensures that only the Help Desk Quotations assigned to individual technicians can be viewed by them.
Provides a flexible workflow.
System requirements:
- Microsoft Access 2000/2003
Download (5.1MB)
Added: 2008-10-06 License: Freeware Price: FREE
382 downloads
Web Help Desk 9.1.6
web-based technical support solution more>> The Web Help Desk software is an intuitive web-based technical support solution that can meet the needs of tech support groups managing thousands of users at multiple sites. No extra software is required for clients or technicians beyond a web browser.
The Web Help Desk allows tech support groups to customize problem types and locations, and to manage assets, purchase orders and clients. Clients can report problems via web or e-mail. Application business logic determines which technician or group is assigned to a new ticket based on location, problem type and ticket load.
The reporting module generates charts in real time, so you always know how your technicians are performing, or which support locations are in need of assistance. Detailed job ticket information and asset reports are available as dynamically rendered PDF or tab separated text files. The Frequently Asked Questions module supports a searchable, categorized FAQ listing and file attachment, all through a simple browser interface.
In addition to making problem reports and searching the FAQ list, clients can monitor the progress of their job requests, update their job information and see how a problem is resolved. All problem reports, updates and cancellations are automatically e-mailed to the correct technician and client. Technicians can also view scheduled tickets via dynamically generated iCal subscription or integrated calendar.<<less
Download (75.1M)
Added: 2008-10-24 License: Freeware Price:
374 downloads
Commerce Server Solution Assemblies 1
Commerce Server Solution Assemblies brings users a useful updated versions of the solution framework assemblies that were included as part of MSIB and the Commerce Server 2002 Starter Site. more>> <<less
Download (233.3KB)
Added: 2007-08-28 License: Freeware Price:
downloads
Extra Desk Basic 1.0
Extra Desk Basic is a free and useful program that allows you to have up to 3 extra desktops interchangeable more>>
Extra Desk Basic is a free and useful program that allows you to have up to 3 extra desktops interchangeable via the tray menu.
Main features:
- Up to 3 extra desktops.
- Add a password to the desktop.
- (Boss Feature) Double click the tray icon to hide it
- Quickly interchangeable.
<<lessMain features:
- Up to 3 extra desktops.
- Add a password to the desktop.
- (Boss Feature) Double click the tray icon to hide it
- Quickly interchangeable.
Download (337KB)
Added: 2006-05-18 License: Freeware Price:
1254 downloads
Alchemy Help Desk 1.1
Manage and faster react to the support requests from your users more>> Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the helpdesk software and describes the problem in that request. The IT staff later can assign the request to a certain team member, check the status of a request, etc.<<less
Download (942KB)
Added: 2008-09-12 License: Freeware Price: $0.00
422 downloads
Secleted [ 0 ] software to compare
Copyright Notice:
Software piracy is theft, Using crack, password, serial numbers, registration codes, key generators is illegal and prevent future software development. The above help desk software solution search only lists software in full, demo and trial versions for free download. Download links are directly from our mirror sites or publisher sites, torrent files or links from rapidshare.com, yousendit.com or megaupload.com are not allowed
