helpdesk
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Zeta Helpdesk 1.0
The organization software ???Zeta Helpdesk??? for Windows and Web offers an optimal environment with its modular software architecture for the adaptation, documentation, monitoring and payoff of external or internal support inquiries (tickets). more>> <<less
Download (70.2Mb)
Added: 2009-03-16 License: Freeware Price: Free
16 downloads
Other version of Zeta Helpdesk
Zeta Helpdesk 1.0Zeta Helpdesk 1.0 Organization software ?eta Helpdesk?for Windows and Web. Zeta Helpdesk 1.0 - zeta software GbR Zeta Helpdesk The organization software ?eta HelpdeskLicense:Freeware
HelpDesk Pro 6.2
Stock all the information on alerts and requests. more>> HelpDesk Pro is a powerful web-based help desk application that can be working for your organization in just 30 minutes! Being 100% web-based means that you dont have to install any software on any of your computers.
This is quite simply the lowest cost, most affordable help desk solution you can implement.
Before you make any final decision on software purchase with any other product, be sure to ascertain what the complete establishment costs are going to be for your organization.
Try it now here with our on-line demo version, - if you decide to sign up, then our no questions asked money-back guarantee protects you.
Web-Based Help Desk - Features & Technical Information
Intuitive and Easy to Learn - Call Tracking software never got easier
Important Trouble Ticket Information Cannot be Overlooked
Help Desk Includes a Database for Client & Operator Details
Users Can Easily Manage the Calls They Pick-up
Call Queue Status Always Visible
Extensive Reports Quickly Available
100% Web-Based, - No Software Components to Install or Maintain
Whiteboard Alert , Auto-messaging Facility
Equipment/Asset/Software Database for Inventory Management - includes Barcodes
FAQ Knowledge Base Facility
Auto E-mailing & SMS Messaging to Operators
Auto E-mailing of Call Progress Updates to Clients
Password Logon Provides System Security
Customization of HelpDesk Pro is Possible
Requires only the web browser on Clients and Operators computers
Call Resolution Time Can be Billed - Make your HelpDesk Pay!<<less
Download (6.9MB)
Added: 2008-06-05 License: Freeware Price: Free
885 downloads
Jitbit HelpDesk 1.9.0
Jitbit HelpDesk software is designed to be a customer support and knowledge-base software. more>>
Jitbit HelpDesk software is designed to be a customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk solution ("ticket system"), designed to deliver outstanding customer service to your clients.
Easy to install, accessible from anywhere as a web application and simple to use. Jitbit HelpDesk tracks and handles your customers issues and saves your technicians time.
Why Jitbit Help Desk?
Use it from anywhere ...
Use it on your public website or inside your office local intranet ...
Most advanced and reliable technical platform: ASP.NET 2.0 and SQL Server ... Automatic email notifications ...
Different user roles and security permissions (technicians can be assigned to different areas, no customer sees someone elses data, etc) ...
Knowledge Base ...
Reasonable pricing for a site license (unlimited users and technicians).
FREE evaluation version has no expiration.
<<lessEasy to install, accessible from anywhere as a web application and simple to use. Jitbit HelpDesk tracks and handles your customers issues and saves your technicians time.
Why Jitbit Help Desk?
Use it from anywhere ...
Use it on your public website or inside your office local intranet ...
Most advanced and reliable technical platform: ASP.NET 2.0 and SQL Server ... Automatic email notifications ...
Different user roles and security permissions (technicians can be assigned to different areas, no customer sees someone elses data, etc) ...
Knowledge Base ...
Reasonable pricing for a site license (unlimited users and technicians).
FREE evaluation version has no expiration.
Download (579KB)
Added: 2007-01-24 License: Freeware Price:
1003 downloads
VersaSRS HelpDesk 4.0.0
FREE advanced, powerful and feature rich 100% browser based Help Desk more>> versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser technology to provide a more intuitive user interface. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style look and feel.<<less
Download (9.7MB)
Added: 2008-05-19 License: Freeware Price: $0.00
527 downloads
Other version of VersaSRS HelpDesk
VersaDev - FREE advanced, powerful and feature rich 100% browser based Help Desk. versaSRS HelpDesk. versaSRS Help DeskLicense:Freeware
FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its unique desktopPrice: $0.00
License:Freeware
License:Freeware
HelpDesk CDRepairs 4.002
CDRepairs is a powerful and reliable multi-user workshop repairs application, designed for a Repairs enterprise more>>
CDRepairs is a powerful and reliable multi-user workshop repairs application, designed for a Repairs enterprise CDRepairs is a powerful and reliable multi-user workshop repairs application, designed for a Repairs enterprise.
Fast, easy call logging, and tracking, with the full history of all actions taken. Logs include Time-tracking which is automated according to the type of issue, (calculates holidays and working days) and flagged to indicate the current status and duration.
Issues that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to "On Hold".
Security ensures that only the Issues assigned to individual technicians can be viewed by them.
Your customers are kept informed as to the progress of reported faults, with emails being sent to confirm:
- That the fault has been logged, and the details
- Quotations (approved or rejected)
- Invoicing (including a cancellation fee option) and a Batch Email facility.
- Invoice Summary.
- Issue completion.
Your SLA Contract labour charges are automated for quotations and invoices, so you dont need to remember the different rates for each client and category.
A fully functional Parts inventory.
To maintain good relations with your customers, the CDRepairs solution makes available the tools needed to provide the support and attention to detail, that prevents issues from falling between the cracks.
System requirements:
- Microsoft Access 2000/2003
Version restrictions:
- 30-day trial or 100 entries
<<lessFast, easy call logging, and tracking, with the full history of all actions taken. Logs include Time-tracking which is automated according to the type of issue, (calculates holidays and working days) and flagged to indicate the current status and duration.
Issues that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to "On Hold".
Security ensures that only the Issues assigned to individual technicians can be viewed by them.
Your customers are kept informed as to the progress of reported faults, with emails being sent to confirm:
- That the fault has been logged, and the details
- Quotations (approved or rejected)
- Invoicing (including a cancellation fee option) and a Batch Email facility.
- Invoice Summary.
- Issue completion.
Your SLA Contract labour charges are automated for quotations and invoices, so you dont need to remember the different rates for each client and category.
A fully functional Parts inventory.
To maintain good relations with your customers, the CDRepairs solution makes available the tools needed to provide the support and attention to detail, that prevents issues from falling between the cracks.
System requirements:
- Microsoft Access 2000/2003
Version restrictions:
- 30-day trial or 100 entries
Download (5.69MB)
Added: 2007-07-23 License: Adware Price: $99
884 downloads
Razor helpdesk 3U 3.1.10
Fully-featured Web IT Helpdesk Free Edition more>> Razor helpdesk 3U 3.1.10 - With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your company?s IT support requirements. Staff and end users alike will appreciate its intuitive web-based console. Effortlessly track ?help requests? and "faults", keep people informed, get notified of changes, generate reports, maintain contractual obligations and much more. Razordesk can even produce headed itemized time sheets to accurately bill your customers effort according to their support contract. Getting started couldnt be easier. Choose a low cost rented option and we host the service on your behalf, setting up an account takes just a few minutes and we even offer a non-committal 30-day trial. If you prefer to host the system using your own Windows web server and database we offer a range of packages, from the Razordesk 3U Free Edition to the Enterprise Edition Razordesk 999U to suite larger companies and IT departments. Installation takes just minutes, all you need is a Windows web server and Microsoft SQL2000/2005 database or higher. All self-installed packages include free 14 days of support to cover installation issues. Optionally purchase Extended on-line Support and, for larger installations, a fully outsourced Premium Support solution whereby we manage your Razordesk remotely via Terminal Services. The extra support packages give you access to of hot fixes and discounts on new features as and when they come available. Purchase optional extras for your Razordesk. Inbound Email Integration allows your key clients to communicate with the portal via email. The Charting option adds useful informative graphs at key locations; lets you see at an instant how well you are performing. The Download Distribution Tab manages software versions and documentation, letting you choose which of your customers has access to selected files. Test drive a Live Demo at demo.razordesk.com Razordesk is so much more than just another helpdesk.<<less
Download (Notapplicable)
Added: 2007-09-25 License: freeware Price: XP
922 downloads
Razordesk helpdesk 3U 3.1.10
Razordesk 3U Fully-featured Web Helpdesk Free Edition more>> With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your company? IT support requirements. Staff and end users alike will appreciate its intuitive web-based console. Effortlessly track ?elp requests?and "faults", keep people informed, get notified of changes, generate reports, maintain contractual obligations and much more. Razordesk can even produce headed itemized time sheets to accurately bill your customers effort according to their support contract.
Getting started couldnt be easier. Choose a low cost rented option and we host the service on your behalf, setting up an account takes just a few minutes and we even offer a non-committal 30-day trial.
If you prefer to host the system using your own Windows web server and database we offer a range of packages, from the Razordesk 3U Free Edition to the Enterprise Edition Razordesk 999U to suite larger companies and IT departments.
Installation takes just minutes, all you need is a Windows web server and Microsoft SQL2000/2005 database or higher. All self-installed packages include free 14 days of support to cover installation issues. Optionally purchase Extended on-line Support and, for larger installations, a fully outsourced Premium Support solution whereby we manage your Razordesk remotely via Terminal Services. The extra support packages give you access to of hot fixes and discounts on new features as and when they come available.
Purchase optional extras for your Razordesk. Inbound Email Integration allows your key clients to communicate with the portal via email. The Charting option adds useful informative graphs at key locations; lets you see at an instant how well you are performing. The Download Distribution Tab manages software versions and documentation, letting you choose which of your customers has access to selected files.
Test drive a Live Demo at demo.razordesk.com
Razordesk is so much more than just another helpdesk.<<less
Download (10.25MB)
Added: 2006-11-03 License: Freeware Price: Free
1085 downloads
HelpDesk CentreDesk Repair 5.401
CentreDesk Repair is a FREEWARE multi-user helpdesk repairs solution. One of the four CentreDesk group, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken. more>> <<less
Download (5.44MB)
Added: 2009-04-22 License: Freeware Price: $0
257 downloads
Download (1.32MB)
Added: 2008-06-25 License: Freeware Price: Free
492 downloads
FREEWARE HelpDesk CentreDesk 5.401
CentreDesk is a freeware multi-user help desk solution. One of four CentreDesk group of applications, that are affordable and easy to use. Fast, easy call logging, call tracking, with the full history of all actions taken. more>> <<less
Download (6.14MB)
Added: 2009-04-22 License: Freeware Price: $0
410 downloads
Other version of FREEWARE HelpDesk CentreDesk
CentreDesk is (unrestricted freeware) multi-user help desk application, that is affordable and easy to use. MemberLicense:Freeware
Download (65.0M)
Added: 2008-10-23 License: Freeware Price:
402 downloads
Textmodule-Templates Helpdesk 1.00
Use Oulook as Helpdesk for customer queries at Fashion companies. This Add-in supports you when you at the start + keeping of the Fashion boilerplates for your helpdesk. more>>
Use Outlook as great Helpdesk for customer inquiries at Clothing- and Fashion-companies. Youll get a preset folder structure with the usual questions that occur in customer inquiries Clothing- and Fashion-companies, accompanied by ideas for boilerplates which usually can be sorted into these areas. The Fashion text modules allow a multiuser environment so that with a local network several helpdesk users use the identical boilerplates and share the same DB. All suggestions for written texts already have bilingual subjects and were tagged with icons for convenient browsing. This menu organization can be used in Outlook with the help of the great shareware Reply-Butler, so that the texts so that the texts can get accessed rapidly. Test it now!
<<less Download (246K)
Added: 2008-07-11 License: Freeware Price: $0.00
470 downloads
LBE Helpdesk Data Migration Tool 1.0
LBE Helpdesk Data Migration Tool - migrate LBE Helpdesk data from an Access database to Oracle or Sql Server more>>
LBE Helpdesk Data Migration Tool is a program that will allow you to migrate LBE Helpdesk data from an Access database to Oracle or Sql Server.
<<less Download (2.02MB)
Added: 2006-10-04 License: Freeware Price:
1118 downloads
Templates for Fashion Helpdesk texts 1.00
Use Microsoft Outlook as convenient Helpdesk for customer mails directed at Mode- + Fashion companies. The Plugin helps you with start + storing of th... more>> <<less
Download (246KB)
Added: 2008-09-07 License: Freeware Price: Free
412 downloads
EMAGINETIX HelpDesk Software 2.01.05
EMAGINETIX HelpDesk is web-based helpdesk application designed to help your company manage customer support issues. more>>
EMAGINETIX HelpDesk Software Advantages
-Web based
-Attach pictures/files
-Skinnable
-Customize
-Reports
-SMS, email and fax alerts
EMAGINETIX HelpDesk allows images and documents to be attached to a call, providing a mechanism for a call log record to have any amount of vital information stored against it. Can be used from almost any computer via a web-browser meaning that no software needs to be installed on individual client machines.
<<less-Web based
-Attach pictures/files
-Skinnable
-Customize
-Reports
-SMS, email and fax alerts
EMAGINETIX HelpDesk allows images and documents to be attached to a call, providing a mechanism for a call log record to have any amount of vital information stored against it. Can be used from almost any computer via a web-browser meaning that no software needs to be installed on individual client machines.
Download (1200K)
Added: 2005-05-10 License: Freeware Price: $0.00
930 downloads
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