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| Software Name | Software Type | Category | Price | |||||||||||
| 1 | hTicket 1.4 |
windows | Network Internet->Misc Networking Tools | $495.00 |
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Brothersoft Editor/ A web based application providing Help Desk / Trouble Ticket functionality. Key Benefits * Multiple ticket types (i.e. Help Desk, New Employee, Termination, Security Access request, etc.) o Create you own ticket types, status, and status transitions. o Build your own work flow for each ticket type. o Add additional data fields for each ticket type. * Paperless Software Defect Tracking o Work flow between developers, QA, and Management. o Attach screen prints to tickets via supplied program. o Attach testing documents to ticket (i.e. Word, Excel, etc). * XML Web Services o Create/Update/Fetch tickets * Hosted Solutions o Support for multiple customers o No database connectivity required for reporting * hTicket power point presentation |
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