lotus notes help desk

Lotus Notes Notifier 1.45
monitor Lotus Notes mailboxes and notify you when new messages arrive. more>> This is a mail checker utility that can monitor Lotus Notes mailboxes and notify you when new messages arrive on your Notes mail server. It also scans alarm schedule and shows passing events as messages. Allows to create new messages.
Notification options include:
displaying the number of new messages,
animating/flashing the tray icon,
playing a WAV file or beep,
visible notification (notification window appears on top of all other windows and it doesnt take keyboard focus, so you dont loss any entered data).
Program has:
Quick View window where you can unmark/delete any unread messages
Options dialog with useful settings
Reply dialog for writing new/reply/forward/redirect messages
To see some screenshots click here.
Also You may install the optional DLL for skipping password dialog in all Notes applications. See the FEATURES tabpage to detail.<<less
messages arrive on your Lotus Notes mail server. It also scans alarm schedule and shows passing ... messages arrive on your Lotus Notes mail server. It also scans alarm schedule and shows passingLicense:Freeware
A simple mail checker utility that can monitor Lotus Notes mailboxes ... new messages arrive on your Lotus Notes mail server. Must be locate in \Notes directory.Runs inSinergia Help Desk 0.4.2
Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database. Among the supported features are: Case Management, Case Type customization. Management Reports. Browsing cases. Querying cases history. Adding Case notes. Users management. Sinergias business logic is implemented using Windows Workflow Foundation. more>>
Sinergia Help Desk 0.4.2 offers you a useful open source, web based, help desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database.
Sinergia is a ASP.NET,Workflow Foundation&Windows Communication Foundation based free help desk solution, developed in C# 3.5, by me. It solves all the Workflow and WCF plumbing implementing one help desk scenario, providing tools to customize it to fit your needs.
Why make another help desk framework? The truth is that implementing help desk software solutions is not easy, unfortunately (or fortunately) one size does not fit all. Every enterprise represents a different universe of problems, processes, and resources.
This project is based on the idea that Microsoft's technologies Workflow Foundation, and Windows Communication Foundation bring new opportunities in the development IT systems, and existing solutions are often either too expensive, or based on old technologies, or not customizable enough, or just intended for a different technological platform.
Major Features:
- Case Management, Case data structure customization.
- Management Reports.
- Browsing cases.
- Querying cases history.
- Adding Case notes.
- Users sign up, forgot your password, and role assignment.
- My Cases, and my profile.
Sinergias business logic is implemented using Windows Workflow Foundation.
Requirements: .NET 3.0, SQL Server
WareSeeker Editor
Alchemy Help Desk 1.1
Manage and faster react to the support requests from your users more>> Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the helpdesk software and describes the problem in that request. The IT staff later can assign the request to a certain team member, check the status of a request, etc.<<less

hott notes 3 3
hott notes is a free sticky notes reminder program for Windows. Make notes, checklists, drawings, alarms, and much more. more>>
SysAid Help Desk 5.5.06
asset management & help desk software more>> SysAid is a suite of web-based IT management software tools. It automates processes for help desk, hardware configurations, software licenses, tasks, projects, and much more. By automatically scanning your network, SysAid provides you with the necessary details on each machine and lets to remote control it. IT centralizes user data, service request history, and hardware and software inventory into a single, easily accessible, user-friendly web interface. Used by over 10,000 organizations around the world, SysAid is the right choice for your Asset Management and Help Desk software.<<less
Web Help Desk 9.1.6
web-based technical support solution more>> The Web Help Desk software is an intuitive web-based technical support solution that can meet the needs of tech support groups managing thousands of users at multiple sites. No extra software is required for clients or technicians beyond a web browser.
The Web Help Desk allows tech support groups to customize problem types and locations, and to manage assets, purchase orders and clients. Clients can report problems via web or e-mail. Application business logic determines which technician or group is assigned to a new ticket based on location, problem type and ticket load.
The reporting module generates charts in real time, so you always know how your technicians are performing, or which support locations are in need of assistance. Detailed job ticket information and asset reports are available as dynamically rendered PDF or tab separated text files. The Frequently Asked Questions module supports a searchable, categorized FAQ listing and file attachment, all through a simple browser interface.
In addition to making problem reports and searching the FAQ list, clients can monitor the progress of their job requests, update their job information and see how a problem is resolved. All problem reports, updates and cancellations are automatically e-mailed to the correct technician and client. Technicians can also view scheduled tickets via dynamically generated iCal subscription or integrated calendar.<<less
VersaSRS Help Desk 4.0.0
FREE advanced, powerful and feature rich 100% browser based Help Desk more>> versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...<<less
DeskLook for Lotus Notes 3.5 Beta
Increase productivity by bringing Lotus Notes calendar data to the desktop. more>> DeskLook for Lotus Notes is a productivity assistant for Lotus Notes users. It reads users calendar data and to do list directly from Notes and shows them conveniently on the desktop through integration with your favorite wallpaper.<<less
Snare for Lotus Notes 1.1
Snare for Lotus Notes is considered as a smart and useful remote distribution, and configuration checking tool for the Lotus Notes application, interfacing with the underlying Notes log.nsf file, and user/group and access control application programming interfaces. more>>
Snare for Lotus Notes 1.1 is considered as a smart and useful remote distribution, and configuration checking tool for the Lotus Notes application, interfacing with the underlying Notes "log.nsf" file, and user/group and access control application programming interfaces. Snare for Notes can send data to either a syslog server, or the Snare Server for analysis and storage. The Lotus Notes application writes log data to a variety of 'notes' within the 'log.nsf' database.
Snare for Lotus Notes regularly polls these notes, pulls the data out of the database, and then forwards the data to a local or remote syslog server, or a remote Snare Server, allowing security administrators to implement a centralised audit collection, analysis and archive facility with minimal audit client resource utilisation. Snare for Lotus Notes is available under the terms of the GNU Public Licence.
VersaSRS HelpDesk 4.0.0
FREE advanced, powerful and feature rich 100% browser based Help Desk more>> versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser technology to provide a more intuitive user interface. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style look and feel.<<less
FREE advanced, powerful and feature rich 100% browser based Help Desk. managing help desk and service request processes and providing cost effective solutions to
rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its ... managing help desk and service request processes and providing cost effective solutions toLicense:Freeware
Sendmail for Lotus Notes 1.28
Sendmail for Lotus Notes is a command line tool for sending mails using Lotus Notes more>>
Sendmail is free for testing and evaluation. For other usage you have to buy a license. There are three types of licenses: Single User License (minimum scale), Organisation Unit Wide (medium scale), Organisation Wide (maximum scale).
Main features:
- Using your default infrastructure based on Lotus Notes (Security features like encryption and signing available)
- Send mails using every program that can spawn/execute an other program (eg.: ERP Systems, MS Office, VB Applications, Server and Network health programs, ...)
- Attaching files as text or attachment to the mail. (* and ? as wildcards are allowed)
- Having full control over "Delivery priority", "Reply To",....
- Tested with R4.5x, R4.6x, R5.x and R6.x
Polar Help Desk Free 4.1
Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department. more>> <<less
Polar Help Desk Free is a web based solution that helps you organize support department. With ... benefits: - Fully functional web based help desk, commercially free for 1 named user - ReportsLicense:Freeware

Exporter for Lotus Notes A.2
Export any Lotus Notes database as RTF or CSV file! more>> Exporter for Lotus Notes is fast and easy way to export the content of a Lotus Notes or Domino database into the easy to read RTF or CSV file.
The use of Exporter is not limited to mail, to-do or calendar entries. Virtually any Lotus or Domino database content could be exported with just few clicks of a mouse.
To use Exporter you do not need to know anything about programming, neither write any code. Even beginner in Lotus Notes could use Exporter to export any data from any database. Just follow easy there-step export process!
Exporter is an unzip and run philosophy program. It contain just one executable module and require no installation. It does not need creation of any databases in your Lotus Notes and it leaves no traces on your PC!
Exported information could be read with a text editor or loaded in a database or electronic table program such as MS Excel, Access or Open Office Calc, Base.<<less

ZapitSMS For Lotus Notes 1.0
ZapitSMS is an easy to use 2-Way SMS tool for Lotus Notes. Combined with a powerful multi-user account management system, ZapitSMS will meet your SMS business needs. more>>
ZapitSMS For Lotus Notes 1.0 is a program that aims at helping you with sending SMS from your computer. Combining extensive features with a small and easy to use interface ZapitSMS will help you communicate with staff, clients and friends while they are out and about.
2-Way messaging - Send SMS messages to one or more people and receive replies directly into your mobile phone or ZapitSMS inbox. Your SMS replies can be viewed in your inbox, in the ZapitSMS administration website, and you can also receive them as an email if you choose.
Long messages - You dont have to restrict your messages to only 160 characters. With ZapitSMS you can send long SMS messages up to 765 characters.
Lotus Notes integration - ZapitSMS integrates with your Lotus Notes address book and can be added directly to your mail database. You dont have to type in everyones mobile number again, just access it directly from your existing Lotus Notes address book.
Corporate accounts - The ZapitSMS online Web Administrator provides an easy interface to manage your account, adding new users, comprehensive reporting and access to sending SMS from any PC without the need to have the desktop software installed.
Exporter for Lotus Notes A2.2
Export any Lotus Notes database content as RTF or CSV file in just few clicks of a mouse! more>>
The use of Exporter is not limited to mail, to-do or calendar entries. Virtually any Lotus or Domino database content could be exported with just few clicks of a mouse.
To use Exporter you do not need to know anything about programming, neither write any code. Even beginner in Lotus Notes could use Exporter to export any data from any database. Just follow easy there-step export process!
Exporter is an unzip and run philosophy program. It contain just one executable module and require no installation. It does not need creation of any databases in your Lotus Notes and it leaves no traces on your PC!
Exported information could be read with a text editor or loaded in a database or electronic table program such as MS Excel, Access or Open Office Calc, Base.