microsoft help desk
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Microsoft Excel Additional Help Files
This downloadable file contains the most current Microsoft Excel 2002 Help files and replaces the existing more>> This downloadable file contains the most current Microsoft Excel 2002 Help files and replaces the existing ones.<<less
Added: 2008-11-11 License: Update Price:
346 downloads
Microsoft Outlook 2002 Help Files Update
Microsoft Outlook 2002 Help Files Update is a reliable and useful file which contains the most current Microsoft Outlook® 2002 Help files and replaces the existing Help files available in Outlook 2002. more>> <<less
Download (197.3KB)
Added: 2001-04-23 License: update/patch Price:
downloads
VersaSRS Help Desk 4.0.0
FREE advanced, powerful and feature rich 100% browser based Help Desk more>> versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...<<less
Download (9.71MB)
Added: 2008-08-18 License: Freeware Price: Free
441 downloads
Other version of VersaSRS Help Desk
and feature rich 100% web based customer support and help desk application. versaSRS combines ... in the future.VersaSRS Help Desk is a software that allows you to provide customer support. UseLicense:Freeware
Alchemy Help Desk 1.1
Manage and faster react to the support requests from your users more>> Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the helpdesk software and describes the problem in that request. The IT staff later can assign the request to a certain team member, check the status of a request, etc.<<less
Download (942KB)
Added: 2008-09-12 License: Freeware Price: $0.00
422 downloads
Microsoft Office 2000 HTML Help Version 1.3
HTML Help is the Help program used by Microsoft Office 2000. This update to HTML Help is designed to address display issues that cause non-English text to appear incorrectly within Help more>> HTML Help is the Help program used by Microsoft Office 2000. This update to HTML Help is designed to address display issues that cause non-English text to appear incorrectly within Help. You should install this new version of HTML Help if you are using Office 2000 Service Release 1 (SR-1) and you are not using Microsoft Windows? 2000. Office 2000 SR-1 contains HTML Help version 1.21.<<less
Added: 2008-11-04 License: Update Price:
353 downloads
SysAid Help Desk 5.5.06
asset management & help desk software more>> SysAid is a suite of web-based IT management software tools. It automates processes for help desk, hardware configurations, software licenses, tasks, projects, and much more. By automatically scanning your network, SysAid provides you with the necessary details on each machine and lets to remote control it. IT centralizes user data, service request history, and hardware and software inventory into a single, easily accessible, user-friendly web interface. Used by over 10,000 organizations around the world, SysAid is the right choice for your Asset Management and Help Desk software.<<less
Download (form)
Added: 2008-10-30 License: Freeware Price:
398 downloads
Microsoft HTML Help Image Editor 4.74.8702
Microsoft HTML Help Image Editor is considered as a flexible and effective authoring application which was designed to provide a simple system for creating and managing help projects and their related files. more>>
Microsoft HTML Help Image Editor 4.74.8702 is considered as a flexible and effective authoring application which was designed to provide a simple system for creating and managing help projects and their related files. Microsoft HTML Help consists of an online Help Viewer, related help components and help authoring tools from Microsoft Corporation.
Requirements: Windows 95/98/Me/NT/2000/XP/2003 Server/Vista Download (3.3MB)
Added: 2007-10-17 License: Freeware Price: $0.00
downloads
Web Help Desk 9.1.6
web-based technical support solution more>> The Web Help Desk software is an intuitive web-based technical support solution that can meet the needs of tech support groups managing thousands of users at multiple sites. No extra software is required for clients or technicians beyond a web browser.
The Web Help Desk allows tech support groups to customize problem types and locations, and to manage assets, purchase orders and clients. Clients can report problems via web or e-mail. Application business logic determines which technician or group is assigned to a new ticket based on location, problem type and ticket load.
The reporting module generates charts in real time, so you always know how your technicians are performing, or which support locations are in need of assistance. Detailed job ticket information and asset reports are available as dynamically rendered PDF or tab separated text files. The Frequently Asked Questions module supports a searchable, categorized FAQ listing and file attachment, all through a simple browser interface.
In addition to making problem reports and searching the FAQ list, clients can monitor the progress of their job requests, update their job information and see how a problem is resolved. All problem reports, updates and cancellations are automatically e-mailed to the correct technician and client. Technicians can also view scheduled tickets via dynamically generated iCal subscription or integrated calendar.<<less
Download (75.1M)
Added: 2008-10-24 License: Freeware Price:
374 downloads
VersaSRS HelpDesk 4.0.0
FREE advanced, powerful and feature rich 100% browser based Help Desk more>> versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser technology to provide a more intuitive user interface. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style look and feel.<<less
Download (9.7MB)
Added: 2008-05-19 License: Freeware Price: $0.00
527 downloads
Other version of VersaSRS HelpDesk
FREE advanced, powerful and feature rich 100% browser based Help Desk. managing help desk and service request processes and providing cost effective solutions toLicense:Freeware
rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its ... managing help desk and service request processes and providing cost effective solutions toPrice: $0.00
License:Freeware
License:Freeware
Polar Help Desk Free 4.1
Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department. more>> <<less
Download (9.5Mb)
Added: 2009-03-16 License: Freeware Price: Free
196 downloads
Other version of Polar Help Desk Free
Polar Help Desk Free is a web based solution that helps you organize support department. With ... benefits: - Fully functional web based help desk, commercially free for 1 named user - ReportsPrice: $0
License:Freeware
License:Freeware
Sinergia Help Desk 0.4.2
Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database. Among the supported features are: Case Management, Case Type customization. Management Reports. Browsing cases. Querying cases history. Adding Case notes. Users management. Sinergias business logic is implemented using Windows Workflow Foundation. more>>
Sinergia Help Desk 0.4.2 offers you a useful open source, web based, help desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database.
Sinergia is a ASP.NET,Workflow Foundation&Windows Communication Foundation based free help desk solution, developed in C# 3.5, by me. It solves all the Workflow and WCF plumbing implementing one help desk scenario, providing tools to customize it to fit your needs.
Why make another help desk framework? The truth is that implementing help desk software solutions is not easy, unfortunately (or fortunately) one size does not fit all. Every enterprise represents a different universe of problems, processes, and resources.
This project is based on the idea that Microsoft's technologies Workflow Foundation, and Windows Communication Foundation bring new opportunities in the development IT systems, and existing solutions are often either too expensive, or based on old technologies, or not customizable enough, or just intended for a different technological platform.
Major Features:
- Case Management, Case data structure customization.
- Management Reports.
- Browsing cases.
- Querying cases history.
- Adding Case notes.
- Users sign up, forgot your password, and role assignment.
- My Cases, and my profile.
Sinergias business logic is implemented using Windows Workflow Foundation.
Requirements: .NET 3.0, SQL Server
WareSeeker Editor
Download (4.4Mb)
Added: 2009-03-16 License: Freeware Price: Free
52 downloads
Other version of Sinergia Help Desk
Sinergia is an open source, web based, help desk developed in C# NET 3.0. Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of theLicense:Freeware
Free Intranet/Web Help Desk 1
Built on the Microsoft .NET Framework, Simple Intranets Help Desk supports multiple database solution including Microsoft Access (included), SQL Server, and MySql more>>
Free Intranet/Web Help Desk 1 provides you with a convenient and useful application which supports multiple database solution including Microsoft Access (included), SQL Server, and MySql. Also, it supports unlimited users, unlimited employees, unlimited administrators, and unlimited tickets. Some of the advanced features also included are: email notification, sms text messaging, online chat, online help documentation generator, and reporting that exports to CSV or Excel.
Download (4.7MB)
Added: 2006-09-05 License: Freeware Price:
207 downloads
Microsoft Office XP Update: Additional Help Files
This downloadable file contains the most current Microsoft Office XP Help files and replaces the existing Help files available in Office XP more>> This downloadable file contains the most current Microsoft Office XP Help files and replaces the existing Help files available in Office XP. You can access the contents of this file in any of the following ways:
- Ask a Question box: To quickly access Help, use the Ask a Question box on the menu bar.
- The Office Assistant: The Office Assistant automatically provides Help topics and tips on tasks you perform as you work ? before you even ask a question.
- The Help window: You can turn the Office Assistant off. If you do, you can access Help through the Help window.
- Help on the Microsoft Office Web site: You can connect to the Microsoft Office Tools on the Web site and other Microsoft Web sites directly from any Microsoft Office program by clicking Office on the Web on the Help menu.
Also, if you find a Help topic that begins with "WEB:", the Office Web article will appear in your Help window, and you will have the option to open it in a larger browser window.
<<less Download (957k)
Added: 2008-10-25 License: Update Price:
364 downloads
Microsoft Office Accounting Express 2009
Microsoft Office Accounting Express 2007 is a finance/bussiness application that was developed to help your work with everything you need to make your small business idea flourish. more>> <<less
Download (208.00MB)
Added: 2009-03-14 License: Freeware Price:
26412 downloads
Microsoft Publisher 2002 Update: Additional Help F
Microsoft Publisher 2002 update more>> This downloadable file contains the most current Microsoft Publisher 2002 Help files and replaces the existing ones.<<less
Added: 2008-11-11 License: Update Price:
349 downloads
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