netsupport dna helpdesk
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Zeta Helpdesk 1.0
The organization software ???Zeta Helpdesk??? for Windows and Web offers an optimal environment with its modular software architecture for the adaptation, documentation, monitoring and payoff of external or internal support inquiries (tickets). more>> <<less
Download (70.2Mb)
Added: 2009-03-16 License: Freeware Price: Free
16 downloads
Other version of Zeta Helpdesk
Organization software ?eta Helpdesk?for Windows and Web. Zeta Helpdesk 1.0 - zeta software ... The organization software ?eta Helpdesk?for Windows and Web offers an optimal environmentLicense:Freeware
Target Helpdesk 3.0
Target Helpdesk is released as an efficient and easy to learn helpdesk software for Windows that allows you to easily setup a professional, modern helpdesk for your business. more>>
Target Helpdesk 3.0 is released as an efficient and easy to learn helpdesk software for Windows that allows you to easily setup a professional, modern helpdesk for your business. Receive requests by e-mail. Automatically have a confirmation sent to your end user and route the request to the appropriate person or team. Use canned emails to respond quickly in a standardized format. Report on your achievements and performance.
Download (239.9MB)
Added: 2008-06-04 License: Freeware Price:
downloads
VersaSRS HelpDesk 4.1.0
FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style look and feel. more>>
versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...
System Requirements: MS Win Server 2008/2003/2003/XP/Vista/Windows 7, IIS, .Net 1.1, MS SQL Server 2008/2005/2000, Expres
Enhancements: NEW v4.1.0 RELEASE - Free COMMUNITY EDITION
<<less Download (13.68MB)
Added: 2009-12-15 License: Freeware Price: $0.00
downloads
Other version of VersaSRS HelpDesk
versaSRS Help Desk provides a flexible and scalable solution for managing ... What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application stylePrice: $0.00
License:Freeware
License:Freeware
of business processes, versaSRS HelpDesk combines a browser-based interface with a database ... What makes versaSRS HelpDesk stand out from the crowd is its unique 'look and feel'. Although aLicense:Freeware
What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style ...versaSRS Help Desk provides a flexible and scalable solution for managingPrice: $0.00
License:Freeware
License:Freeware
FREE advanced, powerful and feature rich 100 ...versaSRS Help Desk provides a flexible and scalable solution for managingLicense:Freeware
Jitbit HelpDesk 1.9.0
Jitbit HelpDesk software is designed to be a customer support and knowledge-base software. more>>
Jitbit HelpDesk software is designed to be a customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk solution ("ticket system"), designed to deliver outstanding customer service to your clients.
Easy to install, accessible from anywhere as a web application and simple to use. Jitbit HelpDesk tracks and handles your customers issues and saves your technicians time.
Why Jitbit Help Desk?
Use it from anywhere ...
Use it on your public website or inside your office local intranet ...
Most advanced and reliable technical platform: ASP.NET 2.0 and SQL Server ... Automatic email notifications ...
Different user roles and security permissions (technicians can be assigned to different areas, no customer sees someone elses data, etc) ...
Knowledge Base ...
Reasonable pricing for a site license (unlimited users and technicians).
FREE evaluation version has no expiration.
<<lessEasy to install, accessible from anywhere as a web application and simple to use. Jitbit HelpDesk tracks and handles your customers issues and saves your technicians time.
Why Jitbit Help Desk?
Use it from anywhere ...
Use it on your public website or inside your office local intranet ...
Most advanced and reliable technical platform: ASP.NET 2.0 and SQL Server ... Automatic email notifications ...
Different user roles and security permissions (technicians can be assigned to different areas, no customer sees someone elses data, etc) ...
Knowledge Base ...
Reasonable pricing for a site license (unlimited users and technicians).
FREE evaluation version has no expiration.
Download (579KB)
Added: 2007-01-24 License: Freeware Price:
1003 downloads
Templates for the Fashion Helpdesk 1.00
Use Outlook as super Helpdesk solution for customer mails directed at Mode- + Fashion companies. One receives a preset folder structure with the typical subjects that turn up in customer mails Mode- + Fashion companies, together with tips for boilerplates that usually can be sorted into these helpdesk areas. All text templates already have bilingual headlines + were assigned icons to find them easily. Try now! more>> <<less
Download (246.5Kb)
Added: 2009-03-16 License: Freeware Price: Free
13 downloads
Templates for Fashion Helpdesk texts 1.00
Use Microsoft Outlook as convenient Helpdesk for customer mails directed at Mode- + Fashion companies. The Plugin helps you with start + storing of th... more>> <<less
Download (246KB)
Added: 2008-09-07 License: Freeware Price: Free
412 downloads
Razordesk helpdesk 3U 3.1.10
Razordesk 3U Fully-featured Web Helpdesk Free Edition more>> With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your company? IT support requirements. Staff and end users alike will appreciate its intuitive web-based console. Effortlessly track ?elp requests?and "faults", keep people informed, get notified of changes, generate reports, maintain contractual obligations and much more. Razordesk can even produce headed itemized time sheets to accurately bill your customers effort according to their support contract.
Getting started couldnt be easier. Choose a low cost rented option and we host the service on your behalf, setting up an account takes just a few minutes and we even offer a non-committal 30-day trial.
If you prefer to host the system using your own Windows web server and database we offer a range of packages, from the Razordesk 3U Free Edition to the Enterprise Edition Razordesk 999U to suite larger companies and IT departments.
Installation takes just minutes, all you need is a Windows web server and Microsoft SQL2000/2005 database or higher. All self-installed packages include free 14 days of support to cover installation issues. Optionally purchase Extended on-line Support and, for larger installations, a fully outsourced Premium Support solution whereby we manage your Razordesk remotely via Terminal Services. The extra support packages give you access to of hot fixes and discounts on new features as and when they come available.
Purchase optional extras for your Razordesk. Inbound Email Integration allows your key clients to communicate with the portal via email. The Charting option adds useful informative graphs at key locations; lets you see at an instant how well you are performing. The Download Distribution Tab manages software versions and documentation, letting you choose which of your customers has access to selected files.
Test drive a Live Demo at demo.razordesk.com
Razordesk is so much more than just another helpdesk.<<less
Download (10.25MB)
Added: 2006-11-03 License: Freeware Price: Free
1085 downloads
Razor helpdesk 3U 3.1.10
Fully-featured Web IT Helpdesk Free Edition more>> Razor helpdesk 3U 3.1.10 - With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your company?s IT support requirements. Staff and end users alike will appreciate its intuitive web-based console. Effortlessly track ?help requests? and "faults", keep people informed, get notified of changes, generate reports, maintain contractual obligations and much more. Razordesk can even produce headed itemized time sheets to accurately bill your customers effort according to their support contract. Getting started couldnt be easier. Choose a low cost rented option and we host the service on your behalf, setting up an account takes just a few minutes and we even offer a non-committal 30-day trial. If you prefer to host the system using your own Windows web server and database we offer a range of packages, from the Razordesk 3U Free Edition to the Enterprise Edition Razordesk 999U to suite larger companies and IT departments. Installation takes just minutes, all you need is a Windows web server and Microsoft SQL2000/2005 database or higher. All self-installed packages include free 14 days of support to cover installation issues. Optionally purchase Extended on-line Support and, for larger installations, a fully outsourced Premium Support solution whereby we manage your Razordesk remotely via Terminal Services. The extra support packages give you access to of hot fixes and discounts on new features as and when they come available. Purchase optional extras for your Razordesk. Inbound Email Integration allows your key clients to communicate with the portal via email. The Charting option adds useful informative graphs at key locations; lets you see at an instant how well you are performing. The Download Distribution Tab manages software versions and documentation, letting you choose which of your customers has access to selected files. Test drive a Live Demo at demo.razordesk.com Razordesk is so much more than just another helpdesk.<<less
Download (Notapplicable)
Added: 2007-09-25 License: freeware Price: XP
922 downloads
Textmodule-Templates Helpdesk 1.00
Use Oulook as Helpdesk for customer queries at Fashion companies. This Add-in supports you when you at the start + keeping of the Fashion boilerplates for your helpdesk. more>>
Use Outlook as great Helpdesk for customer inquiries at Clothing- and Fashion-companies. Youll get a preset folder structure with the usual questions that occur in customer inquiries Clothing- and Fashion-companies, accompanied by ideas for boilerplates which usually can be sorted into these areas. The Fashion text modules allow a multiuser environment so that with a local network several helpdesk users use the identical boilerplates and share the same DB. All suggestions for written texts already have bilingual subjects and were tagged with icons for convenient browsing. This menu organization can be used in Outlook with the help of the great shareware Reply-Butler, so that the texts so that the texts can get accessed rapidly. Test it now!
<<less Download (246K)
Added: 2008-07-11 License: Freeware Price: $0.00
470 downloads
Templates for Secretary Helpdesk texts 1.00
Use Oulook as great Helpdesk for customer enquiry at Writing officies. more>> Test Outlook as super Hotline/Helpdesk-solution for customer mails to Writing officies. This Plugin supports you when you at the creation and using of the Secretary-text modules for your helpdesk. All Secretary text modules support a multiuser configuration so that with a local network all supporters share the identical boilerplates and have the same text modules. Get it now!<<less
Download (246KB)
Added: 2008-09-12 License: Freeware Price:
413 downloads
Alchemy Help Desk 1.1
Manage and faster react to the support requests from your users more>> Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the helpdesk software and describes the problem in that request. The IT staff later can assign the request to a certain team member, check the status of a request, etc.<<less
Download (942KB)
Added: 2008-09-12 License: Freeware Price: $0.00
422 downloads
Templates for the Webshop Helpdesk 1.00
Use Oulook as convenient Helpdesk solution for customer mails at Online shopping companies. The Add-in for the Software ReplyButler supports you when you with the using + creation of the Webshop-text modules for the helpdesk. more>>
Try Oulook as helpdesk for customer mails to Web site owners. Youll receive a preset folder structure with the most common headlines that turn up in customer mails Web site owners, accompanied by starting points for boilerplates which normally can be put into this segments. The additional software for the Software ReplyButler supports you when you with keeping of the Webshop boilerplates for the helpdesk. All Webshop boilerplates support a multiuser system so that with a LAN all supporters use the identical text phrases and share the identical boilerplates. All templates for text modules already have headlines in 2 languages and also were assigned icons to find them more easy. This menu organization will be used in Oulook by the cool software ReplyButler, and the ClipTexts and the ClipTexts can be found easily.<<less
Download (245.52KB)
Added: 2009-06-12 License: Freeware Price: $0
19 downloads
Templates for Webshop Helpdesk texts 1.00
Try Outlook as great Helpdesk for customer mails at Web stores + Online shops. This additional software for the ReplyButler supports you when you with the storing of the Webshop boilerplates for the h more>>
Use Outlook as powerful Helpdesk for customer enquiry directed at Webshops. The Plugin for the ReplyButler helps you at the using / creation of the text modules for Webshop topics for the helpdesk. Youll receive a predefined organisational structure with the most common headlines which turn up in customer enquiry Webshops, accompanied by suggestions for text modules which often can be expected in this categories. The Webshop text phrases support a multiuser environment so that via a local network several helpdesk workers share the identical text modules and share the identical boilerplates. All text ideas already have bilingual headlines / were tagged with small icons to find them easily. This folder structure is automatically used directly in Outlook by the software ReplyButler, so that the texts so that the texts can get accessed very quickly.
<<less Download (245.52KB)
Added: 2008-09-07 License: Freeware Price: $0
414 downloads
Textmodule-Templates Helpdesk Hotel 1.00
Employ MS-Outlook as super helpdesk for customer queries to Hotel- + Pensions. more>> Use Outlook as Hotline/Helpdesk-solution for customer inquiries at Hotels/Inns. The Plugin for the Software ReplyButler supports you when you with the keeping of the Hotel text modules for your helpdesk. The Hotel text phrases are compatible to a multiuser system so that with a LAN several helpdesk staff can use the same text modules and possess the same data.<<less
Download (246KB)
Added: 2008-08-04 License: Freeware Price:
450 downloads
HelpDesk Pro 6.2
Stock all the information on alerts and requests. more>> HelpDesk Pro is a powerful web-based help desk application that can be working for your organization in just 30 minutes! Being 100% web-based means that you dont have to install any software on any of your computers.
This is quite simply the lowest cost, most affordable help desk solution you can implement.
Before you make any final decision on software purchase with any other product, be sure to ascertain what the complete establishment costs are going to be for your organization.
Try it now here with our on-line demo version, - if you decide to sign up, then our no questions asked money-back guarantee protects you.
Web-Based Help Desk - Features & Technical Information
Intuitive and Easy to Learn - Call Tracking software never got easier
Important Trouble Ticket Information Cannot be Overlooked
Help Desk Includes a Database for Client & Operator Details
Users Can Easily Manage the Calls They Pick-up
Call Queue Status Always Visible
Extensive Reports Quickly Available
100% Web-Based, - No Software Components to Install or Maintain
Whiteboard Alert , Auto-messaging Facility
Equipment/Asset/Software Database for Inventory Management - includes Barcodes
FAQ Knowledge Base Facility
Auto E-mailing & SMS Messaging to Operators
Auto E-mailing of Call Progress Updates to Clients
Password Logon Provides System Security
Customization of HelpDesk Pro is Possible
Requires only the web browser on Clients and Operators computers
Call Resolution Time Can be Billed - Make your HelpDesk Pay!<<less
Download (6.9MB)
Added: 2008-06-05 License: Freeware Price: Free
885 downloads
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