omni customer support 1.0 megaupload h
e.Support 2.20 Beta
This new release of e.Support makes it possible for youto request technical or customer support from over1,000 companies in the e.Support database via modem orInternet connection. You can send Problem more>>
Venatek Customer Knowledge 1.0.60
Venatek Customer Knowledge is released as a simple yet effective customer support tool which is used to store customer information and to track and resolve customer issues. more>>
Venatek Customer Knowledge 1.0.60 is released as a simple yet effective customer support tool which is used to store customer information and to track and resolve customer issues.
The database of customer issues is also designed to be used as a company knowledge base. Supporting documentation such as Word documents or screenshots may be attached to the knowledge base records. These are stored in the SQL Server database and are accessible to your customer support organization.
This application is written entirely in Microsoft Visual Studio 2005 C# .Net. The database back end is SQL Server. This application is written on a robust multi-tier architecture suitable for a large multi-user deployment. This application is easily extensible and customizable.
Enhancements: Adds export functionality and limited printing capability.
Requirements: Windows 2000/XP/2003 Server/Vista
CustomerReach 3.0
Provide live chat on your web site. Monitor web site activity in real-time and invite visitors to chat with you. Increase sales and enhance customer support by providing a live person to chat with vis more>>
Provide live chat on your web site. Monitor web site activity in real-time and invite visitors to chat with you. Increase sales and enhance customer support by providing a live person to chat with visitors while interest is high.
Learn how visitors are using your site. Track the keywords that brought the visitor to your site and use geolocation to view the location of the visitor and improve the effectiveness of your advertising.
Visitors on your web site do not need to download any software to chat with you.
While chatting, your spelling is automatically checked. You can use QuickText to send quick responses to commonly asked questions. You can also chat with a supervisor or other agent during a chat with a visitor. Multiple agents can be on a chat and, when a supervisor is in a chat, messages from the supervisor will not be visible to the visitor. Surveys can be created to capture additional information from visitors. Chats can be secured with 128-bit encryption.
The live chat buttons and visitor chat window are fully customizable. You can add your logo, change the layout, graphics and colors to integrate with your web site. You can also display your picture during a chat for a more personal touch. For advanced functionality, CustomerReach supports plug-ins allowing you to extend CustomerReach or integrate with other systems.
During after-hours, visitors can leave a message for you or you can configure CustomerReach to display a custom Web page.
CustomerReach is easy to setup - simply paste the CustomerReach tags onto your web pages.
CustomerReach is available as a server or hosted solution. Free trial. Free live chat version is available.
Omni Encoder 1.2.3
Omni Encoder is a graphical, multi-format front-end and EAC plug-in more>>
Lame MP3, Ogg Vorbis, MPC, FLAC, Nero and iTunes AAC, Apple Lossless
(Wavepack and APE are coming soon)
Main features:
- Graphical interface (no editing config files)
- Optional EAC integration (like MAREO, REACT or WACK et al.)
- Automated album art downloading from Amazon.com
- Album or track ReplayGain analysis, adjustment and/or tagging
- Tag preservation between format conversions
- Directory layout creation based on tag info
- Extendible, modular design (only install the features you want)
- Open source license (GPLv2)
Supported Formats :
- Lame MP3
- Nero AAC
- Apple AAC
- Ogg Vorbis
- Musepack
- FLAC
- WavPack
- Apple Lossless
ManageEngine SupportCenter Plus 7
ManageEngine SupportCenter Plus is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Customer Support. more>>
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.
Trouble Ticketing
Automatically convert the emails sent to Help Desk into trouble tickets or enable your end users to submit support requests (trouble tickets) from anywhere, anytime using just a browser.
Self-Service Portal
Reduce call volumes with a Web-based self service portal where customers can search the knowledge base, submit a request or check the status of their open requests.
Customer Case Tracking
A robust and easy-to-use help desk that helps organizations automate their customer support processes to deliver consistent, reliable and superior service to their customers.
Knowledge Base
Empower your Support Reps with easy access to answers with a web-based searchable knowledgebase and enable faster problem resolution.
SLA Management
Improve customer satisfaction with defining proper service level agreements, monitoring SLA compliance and escalating SLA violations.
Account & Contact Management
Track and manage all your customer accounts and their contact information, and thereby improve customer relationships.
Product Catalog
Empower your support reps with instant access to all customer product information as well as allow customers to track and manage details of the products they have purchased.
Customer Service Reports
Requests that are open, closed or overdue at any instant of time, the SLA violations that had happened, which customer or Organization is sending the most number of requests & who is attending to the requests can all be known from the readymade reports generated by SupportCenter Plus.
System Requirements: P III 1Ghz & more, 256 MB RAM
Enhancements: Service Management,SLA/Contracts Management, Business Rules/Work Flow, Self Service Portal, Account & Contact Management
<<lessManageEngine SupportCenter Plus is a complete web-based Customer Service & Support Software ... superior Customer Support. ManageEngine SupportCenter Plus 6.5 - AdventNet IncLicense:Freeware
OMNI 2.0b
Free yourself of network barriers more>> Free yourself of network barriers. Enjoy the convenience of any buddy any where ! Combines instant messaging(chat), file sharing(MP3/media/information) and web search into ONE neat, easy-to-use program. Cross chat with friends on AIM, ICQ, MSN and Napster - at the same time, through OMNI. Powerful file search - searches for your favorite file on millions of computers connected to the Napster and Gnutella networks. Send messages, emails and files to any contact on any network!<<less
Rise above your network with OMNI: make new friends, chat with old ones, send mails, messages ... .5 beta) now also supports Yahoo! Messenger. It also has effective contact management and an
SalesBooster SDK 1.0
SalesBooster is your Customer Tracking System for Software Downloads. Features a MS-Access CRM Database for Software License and Marketing Management with Anti Piracy Security components ( Windows XP more>>
It is basically composed of two components. A DLL for distribution and a Desktop TrackPro Managerfor tracking and managing common software evaluation phases like download-evaluation-purchase-uninstallation. Or one may choose instead to use our "SalesBooster Universal File Wrapper Wizard " to directly wrap your file. One may wrap a zip, mp3, avi, wave, bmp, jpg, pdf, doc, exe, mdb, mp2, mpeg, dll, rar, rpt, rtf, tiff, html,wmf, wma, xml or absolutely any binary file of wish.
No more worries about fraud email address entries. Supports break-through customer-vendor message exchange using client server technology.No more hardcoding critical order urls, you may use your Desktop TrackPro Tool to change the url according to the deal stuck per customer.
The service provides you a hawks vision to the industry of growing customers and is a powerful customer management tool to the unique marketing ethics followed by the industry of independent software vendors.
3D OMNI Multi-Player Online Casino Global
Receive $100 bonus every month. Over 80 of your favorite games. more>> Up to $100 in FREE CASH. Receive $100 New Player Bonus. Receive $100 bonus every month. $150 Monthly Slots Reward. Over 80 of your favorite games. Omni Casino - The Most Secure And Trusted Gaming Experience On The Net. multi-player online casino games,live chat and 3D casino environments. Omni Casino was voted "Best Online Casino" by the readers of Casino Player Magazine, the most prestigious magazine in the gambling industry.<<less
ChatStat Customer Interaction System 3.0.0
Chat with your sites visitors, see stats, IM more>> A completely NEW approach to live chat! Using an instant messenger interface allows you to take back your desktop while still being able to provide live chat support to your customers! Not only that, but you also can get statisitcs about your site, your operators, and your sales. All this, and you also can talk to all your friends today on the top 7 insant messenger systems out there. Now you can TALK with people who are visiting your website! ChatStat offers free 2-way live chat with your website visitors, free MovingGraphTM website statistics, and free instant messaging protocol support for AIM, ICQ, Yahoo, MSN, Jabber, GoogleTalk, Skype, and Skype Voice Over IP. ChatStat also breaks new ground by being the first Live Chat software that can use the Skype VOIP protocol to ?call back? customers. ChatStat also has TRUE multi-site live chat support and EBAY auction support. NEW! Language Translation is now available! 12 Languages. NEW! Complete control of your chat icons and pop up chat request!.<<less
support to your customers! Not only that, but you also can get statisitcs about your site, your ... customers. ChatStat also has TRUE multi-site live chat support and EBAY auction supportRapidshare Megaupload Search Engine Tool 1.5.45.0
Search Rapidshare, MegaUpload and other file shearing services files with ease. more>> Search Rapidshare, MegaUpload, BitTorrent, Edonkey and other file shearing services files with ease. A list of file search engines is also provided. [Grabber] provides a function that grabs all Rapidshares and Megaupload links in current tab. It also integrates [Weather forecasting] and [Email notifier] functions.<<less
ChatStat Customer Engagement System 2.5.0.1
With ChatStat, you can talk directly with your websites visitors. Our program offers you the ability to proactively start conversation with visitors and track the results. more>>
Now you can TALK with people who are visiting your website! ChatStat offers free 2-way live chat with your website visitors, free MovingGraphTM website statistics, and free instant messaging protocol support for AIM, ICQ, Yahoo, MSN, Jabber, GoogleTalk, Skype, and Skype Voice Over IP. ChatStat also breaks new ground by being the first Live Chat software that can use the Skype VOIP protocol to ?call back? customers. ChatStat also has TRUE multi-site live chat support and EBAY auction support. NEW! Language Translation is now available! 12 Languages. NEW! Complete control of your chat icons and pop up chat request!
YouTube Ringtone Maker 1.0
Make free unlimited ringtones from YouTube videos plus transfer whole songs. more>>
YouTube Ringtone Maker 1.0 is a compact and useful tool for Youtube fans. Do you like a song from a video on YouTube? Cut the song into your own ringtone for your cell phone, or download the whole song. Now with YouTube Ringtone Maker, you can customize any song from a YouTube video as a ringtone quickly and easily and for free.
The ringtone editor will get the song and help you cut a 5-60 sec segment into a ringtone. Or you can choose to download the whole song. You can control the volume, fade in and out and zoom in on the song graphic to ensure you start and end at just the right point. Plus, this program enables you to download the ringtone directly to your cell phone (via WAP/mobile internet) or you can download to your PC and then to your phone via Bluetooth, cable or infrared. And even if it is free, the publisher still offers free technical and customer support (none of this automated mumbo jumbo, the real thing, a real person).
The application is powered by Ringtone Maker Plus, a leader in mobile content customization software. There is not catch or hidden fees from us, it is ad supported so that you dont have to pay anything.
Major Features:
- Completely free!
- Make your own ringtone from Youtube movies.
- Customize every bit
- Different control options: the volume, fade in and out and zoom in on the song graphic
- Download the ringtone directly to your cell phone or you can download to your PC
- Free technical and customer support
- Powered by Ringtone Maker Plus
Requirements: no special requirements.
actiTIME Basic R1.5.0 1.5.0
actiTIME is a free web-based timesheet for enhanced project management, billing and payroll in small to mid-sized companies. It provides an intuitive way to register time-expenses, analyze employee performance and to prepare timesheets for billing the cus more>>
actiTIME Basic R1.5.0 1.5.0 offers you a powerful tool for management and billing in small and mid-sized companies.
This Web-based Timesheet helps you to streamline daily work routine and avoid all-out efforts. Once you start using actiTIME, you will realize the many other valuable benefits that can help to improve employee productivity and efficiency of business process
Major features
- The easy to use interfaces: defining of customers, projects related to each customer and then tasks related to each project is fairly easy.
- Individual access rights: User privileges could be defined by admin or the managers. One of these allows the manager to enter and modify time-track of other users.
- Billing your customers: actiTIME supports both billable and non-billable tasks and allows data export to QuickBooks.
- Flexible time expenses reports: you can collect time expenses for each particular customer and project and then generate report in several different ways based on the project requirements of your organization.
- Overtime report: Keeping track of over- and undertime and analyzing employees performance is simple with this timesheet.
- You can get full-functional version of this time-tracking software at no charge. Free support is available!
- Download your copy of actiTIME 1.5!
Improvements of this version: UTF-8 support; Auto-Installation for MS Vista; usability improvements; install improvements, tooltip with credentials for login
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SupportSmith Free 1.5.9
SupportSmith provides Remote Control and Live Customer Support from anywhere to anywhere. It also extends MS Remote Desktop and Remote Assistance with SSH/2 AES 128-bit encryption and firewall-friendl more>>
SupportSmith offers a suite of support tools to allow for the best interaction with the client and internal users, such as chat, file transfer and remote control. SupportSmith also complements the functionality of Microsoft Remote Desktop and Microsoft Remote Assistance, allowing them to quickly and safely establish the connection between computers located behind firewalls and NAT routers. This will save consultants, system administrators and technical support providers time and money in training and development.
SupportSmith gives you:
* MS Remote Desktop
* Desktop Sharing
* Presentation facility
* Live Customer Support
* File Transfer
* Remote Shell
* Chat
It also:
* enhances Microsoft Remote Desktop, Microsoft Remote Assistance software.
* doesnt require network configurations.
* provides unparalleled security.
Free for Personal Use
Hamport (with Omni-Rig engine) 1.0 beta
Hamport is a small program for RIG control, with Omni-Rig engine more>>
Hamport is a small program for RIG control. It can read and set mode and frequency on your transceiver. This is beta version. The program can only control ICOM, Yaesu and Kenwood transceivers at present.
