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pacdoom episode ii the virus strikes back 1.0

pacdoom episode ii the virus strikes back 1.0

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pacdoom episode ii the virus strikes back 1.0

No.
Title
Category
Price
License
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1
Games -> Arcade
$18.00
Commercial
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Help a little brave PacDoom kill all the evil viruses that are going to destroy your computer. Choose a weapon and go! You can also create your own game levels. This game contains no violence but brings a lot of pleasure to everyone.
Don't let vicious Virus to mess all the games in your computer. Your mission is to find and stop him beating your way through the maze full of scary monsters that lie in wait for you to attack you from behind. There is much for you to be done: you have to collect bullets, choose right weapon, seek for hidden doors and keys and obtain bonuses. This game will be a great pastime for kids and adults. All that you need is your skill for victory.

Both in the registered and the unregistered versions you can create the levels of your own - be the master of the situation and improve your skills.

What's in the registered game:

arcade game with strategic and adventurous elements

over 30 levels in the full version, additional missions to be released

no violence in this game, suitable and fun for kids

various strategies could be used to complete levels

best results are saved on hard disk, and take part in the top players contest on the Web

free technical support by e-mail

upgrage to new versions is free for registered users
3
Security-Privacy -> Anti-Virus-Tools
Freeware
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Avira AntiVir PersonalEdition Classic is a comprehensive, easy to use antivirus program, designed to offer reliable virus protection to home-users only.

Avira PersonalEdition Classic constantly and rapidly scans your computer for malicious programs (such as viruses, Trojans, backdoor programs, hoaxes, worms, dialers etc.), monitoring every action executed by the user or by the operating system and being able to react promptly when a malicious program is detected. Actions include repair, delete, block, rename and quarantine programs or files.

Avira PersonalEdition Classic also features enhanced protection against unknown boot-sector viruses, issuing alerts for boot sectors suspicious formats. Through the permanent update of the detection engine, the protection is ensured constantly: the user can set the product to download any updates when available, thus keeping you clean and safe.

Download the Virus Definition File to always keep Avira AntiVir up-to-date.

Manual Update of AntiVir
Please go through the following steps to update your AntiVir Personal Edition Classic / Premium on a PC without internet access.

· Download the latest virus definition file (IVDF) on a PC with internet access.
· Copy the downloaded file to a portable media storage such as an USB Stick or a CD-ROM for transferring it to the PC without internet access.
Note: Extracting of the ZIP file is not necessary.
· Insert the media storage into the PC without internet access.
· Start AntiVir Personal Edition Classic / Premium and go the menu ?Update" and select ?Manual Update".
· Select the downloaded IVDF file from your media storage and click ?open".Your AntiVir PersonalEdition Classic / Premium is now up to date.

Important note: Please keep in mind that an effective protection against new threats is only possible with an up to date virus definition file. Update your AntiVir PersonalEdition Classic / Premium at least every second day.
4
Security-Privacy -> Anti-Virus-Tools
Freeware
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Avira Antivir Virus Definition File Update 7.01.02.34 [February 17, 2009] is a powerful, yet easy to use antivirus program which offers reliable virus protection to home-users only.

Avira PersonalEdition Classic constantly and rapidly scans your computer for malicious programs (such as viruses, Trojans, backdoor programs, hoaxes, worms, dialers etc.), monitoring every action executed by the user or by the operating system and being able to react promptly when a malicious program is detected. Actions include repair, delete, block, rename and quarantine programs or files.

Avira PersonalEdition Classic also features enhanced protection against unknown boot-sector viruses, issuing alerts for boot sectors suspicious formats. Through the permanent update of the detection engine, the protection is ensured constantly: the user can set the product to download any updates when available, thus keeping you clean and safe.

Download the Virus Definition File to always keep Avira AntiVir up-to-date. Important note: Please keep in mind that an effective protection against new threats is only possible with an up to date virus definition file. Update your AntiVir PersonalEdition Classic / Premium at least every second day.

Major Features: Manual Update of AntiVir

Please go through the following steps to update your AntiVir Personal Edition Classic / Premium on a PC without internet access.

  1. Download the latest virus definition file (IVDF) on a PC with internet access.
  2. Copy the downloaded file to a portable media storage such as an USB Stick or a CD-ROM for transferring it to the PC without internet access.
  3. Note: Extracting of the ZIP file is not necessary.
  4. Insert the media storage into the PC without internet access.
  5. Start AntiVir Personal Edition Classic / Premium and go the menu Update" and select Manual Update".
  6. Select the downloaded IVDF file from your media storage and click open".Your AntiVir PersonalEdition Classic / Premium is now up to date.
WareSeeker Editor
5
Security-Privacy -> Anti-Virus-Tools
Freeware
Hide show

Avira Antivir Virus Definition File Update 7.01.02.200 [March 22, 2009] is a comprehensive, easy to use antivirus program, designed to offer reliable virus protection to home-users only.

Download the Virus Definition File to always keep Avira AntiVir up-to-date.
Manual Update of AntiVir. Please go through the following steps to update your AntiVir Personal Edition Classic / Premium on a PC without internet access.

  • Download the latest virus definition file (IVDF) on a PC with internet access.
  • Copy the downloaded file to a portable media storage such as an USB Stick or a CD-ROM for transferring it to the PC without internet access. Note: Extracting of the ZIP file is not necessary.
  • Insert the media storage into the PC without internet access.
  • Start AntiVir Personal Edition Classic / Premium and go the menu "Update" and select "Manual Update".
  • Select the downloaded IVDF file from your media storage and click "open".Your AntiVir PersonalEdition Classic / Premium is now up to date.

Important note: Please keep in mind that an effective protection against new threats is only possible with an up to date virus definition file. Update your AntiVir PersonalEdition Classic / Premium at least every second day.

Major Features:

  1. Constantly and rapidly scans your computer for malicious programs (such as viruses, Trojans, backdoor programs, hoaxes, worms, dialers etc.),
  2. Monitors every action executed by the user or by the operating system and being able to react promptly when a malicious program is detected.
  3. Actions include repair, delete, block, rename and quarantine programs or files.

    Features enhanced protection against unknown boot-sector viruses, issuing alerts for boot sectors suspicious formats.
  4. Through the permanent update of the detection engine, the protection is ensured constantly: the user can set the product to download any updates when available, thus keeping you clean and safe.
WareSeeker Editor
6
Security-Privacy -> Other-Tools
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Kaspersky Anti-Virus Personal offers reliable protection for home users against all known threats, including: Internet worms, Spyware, Trojans and Viruses.

The product is easy to install and the combination of a clear interface and automated functions provide a user friendly program which is suitable for even the inexperienced computer user.

New viruses appear every day. Kaspersky Lab protects you with hourly anti-virus database updates which are automatically downloaded via the Internet meaning that new epidemics are no threat to your PC.

Email is often the most typical source of virus infection. Kaspersky Anti-Virus Personal will check and cure both incoming and outgoing mail in real-time. We even scan and clean your mailbases so your email is always safe. Virus writers often hide their dirty tricks in compressed or archived files but our program is ready for this. We detect viruses in over 900 compressed file formats and disinfect and cure ZIP, ARJ, CAB and RAR files. Technical support is provided directly from Kaspersky Lab experts and there is no additional cost or hidden charges. Our experts can be contacted by telephone or email 24 hours a day, 365 days a year.
7
Home-Education -> Mathematics
Free
Freeware
Hide show
Brain Tease II was developed to help you have fun while exercising your brain. This application helps you improve your focus and concentration skills and is appropriate for all ages. In Version II, the Very Hard difficulty level was added.

Displayed above you see that the player has chosen the Very Hard difficulty level. A game is underway and there are 77 seconds remaining in this game. At the top on the left are three random numbers (15, 11 and 4). The top left field has been filled with the number 26 (the sum of 15 plus 11) and the top right field has been filled with the number 7 (11 minus 4). (Be careful - these signs can be plus or minus.) The answer (3.71) should be entered into the bottom field. With the difficulty level set for Very Hard the last operation is always a division. The answer should be entered in decimal format rounded to two decimals (e.g., x.xx). When the Enter button is pressed, the bottom field will be compared with the correct answer. If correct, ten points will be added to the score (each correct Very Hard difficulty level answer is worth ten points, each correct Hard answer is worth five points, each correct Medium answer is worth three points and each correct Easy answer is worth one point). If an answer is incorrect, no points will be added to the score. As soon as the Enter button is pressed a new set of random numbers will be displayed for the next problem. When the Countdown reaches zero, this games points will be compared to the High Scores in the right-hand table. If the points fall within the top ten scores, the name, level of difficulty and score will be added to the table.

With the difficulty set to easier levels, the last operation is always a plus and the answer is always an integer.

Sound is supported. You can turn sound on/off from the menu bar. High scores and settings for sound and difficulty level are saved between sessions.
8
Security-Privacy -> Anti-Virus-Tools
Freeware
Hide show

Avira Antivir Virus Definition File Update 7.01.02.171 [March 13, 2009] is a useful tool which is designed to provide update for Avira AntiVir. Using this will keep your antivirus program up-to-date and bring you security.

Avira AntiVir PersonalEdition Classic is a comprehensive, easy to use antivirus program, designed to offer reliable virus protection to home-users only.

Avira PersonalEdition Classic constantly and rapidly scans your computer for malicious programs (such as viruses, Trojans, backdoor programs, hoaxes, worms, dialers etc.), monitoring every action executed by the user or by the operating system and being able to react promptly when a malicious program is detected. Actions include repair, delete, block, rename and quarantine programs or files.

Avira PersonalEdition Classic also features enhanced protection against unknown boot-sector viruses, issuing alerts for boot sectors suspicious formats. Through the permanent update of the detection engine, the protection is ensured constantly: the user can set the product to download any updates when available, thus keeping you clean and safe.

Download the Virus Definition File to always keep Avira AntiVir up-to-date.
Manual Update of AntiVir
Please go through the following steps to update your AntiVir Personal Edition Classic / Premium on a PC without internet access.

  • Download the latest virus definition file (IVDF) on a PC with internet access.
  • Copy the downloaded file to a portable media storage such as an USB Stick or a CD-ROM for transferring it to the PC without internet access.
  • Note: Extracting of the ZIP file is not necessary.
  • Insert the media storage into the PC without internet access.
  • Start AntiVir Personal Edition Classic / Premium and go the menu "Update" and select "Manual Update".
  • Select the downloaded IVDF file from your media storage and click "open".Your AntiVir PersonalEdition Classic / Premium is now up to date.

Important note: Please keep in mind that an effective protection against new threats is only possible with an up to date virus definition file. Update your AntiVir PersonalEdition Classic / Premium at least every second day.

Major Features:

  1. AntiVir: New virus and malware detection technology with even faster performance
  2. AntiRootkit: Protection against hidden malware
  3. AntiDialer: Protection against spyware
  4. AHeADTechnology: Even detects unknown viruses (Avira AHeAD technology)
  5. FailsafeSystem: Undisturbed operation through always available protection
  6. Real-timeScanner: Virus check every time files or archives are accessed
  7. OnDemandScanner: Scanning drives, directories and files by command
  8. ProcessProtection: Prevents to terminating active processes unintentionally
  9. InfoCenter: Clear user interface for central operation with direct access to all modules and security information. Possible to configure individually
  10. ServiceHotline3: Fast and direct availability of security experts at Avira (no call center!), who provide fast support

WareSeeker Editor

9
Security-Privacy -> Anti-Virus-Tools
Freeware
Hide show

Avira Antivir Virus Definition File Update 7.01.02.138 [March 9, 2009] is a useful tool which is designed to provide update for AntiVir Personal Edition Classic / Premium. Using this versionAvira Antivir Virus Definition File Update will surely bring you such help and convenience.

Avira AntiVir PersonalEdition Classic is a comprehensive, easy to use antivirus program, designed to offer reliable virus protection to home-users only.

Avira PersonalEdition Classic constantly and rapidly scans your computer for malicious programs (such as viruses, Trojans, backdoor programs, hoaxes, worms, dialers etc.), monitoring every action executed by the user or by the operating system and being able to react promptly when a malicious program is detected. Actions include repair, delete, block, rename and quarantine programs or files.

Avira PersonalEdition Classic also features enhanced protection against unknown boot-sector viruses, issuing alerts for boot sectors suspicious formats. Through the permanent update of the detection engine, the protection is ensured constantly: the user can set the product to download any updates when available, thus keeping you clean and safe.

Download the Virus Definition File to always keep Avira AntiVir up-to-date.

Manual Update of AntiVir: Please go through the following steps to update your AntiVir Personal Edition Classic / Premium on a PC without internet access.

  • Download the latest virus definition file (IVDF) on a PC with internet access.
  • Copy the downloaded file to a portable media storage such as an USB Stick or a CD-ROM for transferring it to the PC without internet access.
  • Note: Extracting of the ZIP file is not necessary.
  • Insert the media storage into the PC without internet access.
  • Start AntiVir Personal Edition Classic / Premium and go the menu "Update" and select "Manual Update".
  • Select the downloaded IVDF file from your media storage and click "open".Your AntiVir PersonalEdition Classic / Premium is now up to date.

Important note: Please keep in mind that an effective protection against new threats is only possible with an up to date virus definition file. Update your AntiVir PersonalEdition Classic / Premium at least every second day.

Major Features:

  1. AntiVir: New virus and malware detection technology with even faster performance
  2. AntiRootkit: Protection against hidden malware
  3. AntiDialer: Protection against spyware
  4. AHeADTechnology: Even detects unknown viruses (Avira AHeAD technology)
  5. FailsafeSystem: Undisturbed operation through always available protection
  6. Real-timeScanner: Virus check every time files or archives are accessed
  7. OnDemandScanner: Scanning drives, directories and files by command
  8. ProcessProtection: Prevents to terminating active processes unintentionally
  9. InfoCenter: Clear user interface for central operation with direct access to all modules and security information. Possible to configure individually
  10. ServiceHotline3: Fast and direct availability of security experts at Avira (no call center!), who provide fast support
  11. AntiPhishing: Protection against phishing (Suite: additional with phishing protection based on behavior analysis)
  12. AntiSpyware: Protection against adware and spyware
  13. WebGuard: Complete monitoring of the data traffic from the Internet
  14. MailGuard: Detection of dangerous emails including attachments and enhanced email protection (POP3/SMTP scanner)
  15. RescueSystem: Possible to burn an emergency CD (Avira Rescue System)
  16. HighSpeedUpdates: Premium servers provide very fast updates
  17. AuerbachFoundation: Five euro support for purchases in the Avira Online Shop
  18. FamilyLicense: Cost-effective for 3 PCs (optional)
  19. AntiDrive-by: Protection against dangerous “drive-by” downloads when surfing the Net

Requirements:

  1. Windows
    • Windows XP (32 or 64 Bit), SP2
    • Windows Vista (32 Bit or 64 Bit), SP1
    • Windows 2000, SP4 SR1
  2. RAM
    • At least 192 MB RAM (Windows XP)
    • At least 512 MB RAM (Windows Vista)
  3. HDD
    • 40 MB + quarantine
    • For installation: 100 MB (temporary)

WareSeeker Editor

10
Home-Education -> Mathematics
Free
Freeware
Hide show
Brain Tease II was developed to help you have fun while exercising your brain. This application helps you improve your focus and concentration skills and is appropriate for all ages. In Version II, the Very Hard difficulty level was added.

Displayed above you see that the player has chosen the Very Hard difficulty level. A game is underway and there are 77 seconds remaining in this game. At the top on the left are three random numbers (15, 11 and 4). The top left field has been filled with the number 26 (the sum of 15 plus 11) and the top right field has been filled with the number 7 (11 minus 4). (Be careful - these signs can be plus or minus.) The answer (3.71) should be entered into the bottom field. With the difficulty level set for Very Hard the last operation is always a division. The answer should be entered in decimal format rounded to two decimals (e.g., x.xx). When the Enter button is pressed, the bottom field will be compared with the correct answer. If correct, ten points will be added to the score (each correct Very Hard difficulty level answer is worth ten points, each correct Hard answer is worth five points, each correct Medium answer is worth three points and each correct Easy answer is worth one point). If an answer is incorrect, no points will be added to the score. As soon as the Enter button is pressed a new set of random numbers will be displayed for the next problem. When the Countdown reaches zero, this games points will be compared to the High Scores in the right-hand table. If the points fall within the top ten scores, the name, level of difficulty and score will be added to the table.

With the difficulty set to easier levels, the last operation is always a plus and the answer is always an integer.

Sound is supported. You can turn sound on/off from the menu bar. High scores and settings for sound and difficulty level are saved between sessions.
11
Security-Privacy -> Anti-Virus-Tools
Freeware
Hide show
For years you have been able to test your virus scanner with the harmless "Eicar" test file. Using the just released "Trojan Simulator" you can now test your trojan scanner in the same manner, using a harmless demonstration trojan.

This is a risk-free way to see how your security software behaves in a real-world situation.

Installation is simple: Simply unzip all files contained in TrojanSimulator.zip to any directory. To start, simply double-click TrojanSimulator.exe.

When you run Trojan Simulator, you will be presented with a screen showing some informational text about Trojan Simulator. Clicking the Install button will install the demo trojan on your system. The demo trojan simulates a real trojan server by hiding its main window and writing an autostart entry to the registry.

Clicking the Uninstall button removes the autostart entry from the registry and then unloads the demo trojan server from memory. While the demo trojan is running, you get a chance to observe the behavior of any installed security software.

When run with the /install parameter, TSServ.exe loads into memory and adds an autostart entry to the registry. An information dialog will pop up notifying that the demo server was successfully installed along with the path to the server and its process ID.

Most trojans dont really present a dialog saying theyve successfully installed themselves in your system! (Although many will present a fake error message to make it look like the executable file was corrupt or that some other problem occured that prevented the file from being run. In reality the trojan server is already running in memory when this dialog is shown.)

When run with the /uninstall parameter, TSServ.exe removes its autostart entry and then unloads all copies of itself from memory. If you run TSServ.exe without any parameters, nothing will happen - the program simply starts and exits.
12
Business-Finance -> Applications
$295.00
Commercial Demo
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PDF Filer II V 1.0 offers you a professional and useful tool which can help a user to productively file PDF documents in a in a folder hierarchy using two pieces of information; such as Personnel Departments that file by Employee, Employee Number and Document Type. It is ideally suited for use with a copier that scans to a file folder on the network. When a PDF in the output folder, it notifies the user and provides a quick way to review and file the document.

Major Features:

  1. Eliminates the need to manually open a file, close the file, move the file and rename it.
  2. Eliminates wasted time using the small keyboard on the copier
  3. Standardizes Filing with three fields of information
  4. Can be used with Blank Page Splitter or Barcode Batch Separator for scanning in a Batch Mode
  5. Allows for document review before filing
  6. Automatically Appends existing files
  7. Can also be used with any open PDF on the users local PC
  8. Only requires Acrobat Reader
  9. Can be Customized for the users document type

Requirements:

  • Microsoft XP Professional or Vista
  • Acrobat Reader or Above
  • Java
WareSeeker Editor
Help Kasse explore the caves of ice known as Icy Graves. Challenging obstacles and dangers await her during her quest.Android type guards protect the caves from intruders and Kasse has been detected as an intruder. She needs your help to collect all the required items.Once she has collected what is required, you can guide her out. A seriously challenging adventure that uses strategy, planning and makes the player think. Each level is individually designed and created. Specific paths of movements and actions are required in order to complete each level. You must find and obtain the appropriate key for the ExitDoor to activate and proceed to the next level

The full game offers ..

* 50 large action filled levels

* Many new features and improvements
14
Games -> Arcade
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Boulder Dash. Episode II: Jive-n-Cave.

A sequel to Episode I: Dig The Past, more intense and mind-racking at times. The games vile creatures have no mercy for the mole, which is digging through dark and dangerous caves, still looking for diamonds at your command.

Episode II: Jive-n-Cave now comes with color palettes varying from level to level and has an overall jazzy feel, which means that you will need to use your head and improvise at the same time to win the game.

- 32 caves copied from the very original "Boulder Dash IV" and "Boulder Dash V" games

- 3 difficulty levels

- 4 background music themes different not only from each other, but also from Episode I: Dig The Past

- Smooth gameplay

- Variable game speed

- Color palettes varying from level to level
15
Games -> Arcade
$9.95
shareware
Hide show
Boulder Dash. Episode II: Jive-n-Cave. A sequel to Episode I: Dig The Past, more intense and mind-racking at times. The games vile creatures have no mercy for the mole, which is digging through dark and dangerous caves, still looking for diamonds at your command. Episode II: Jive-n-Cave now comes with color palettes varying from level to level and has an overall jazzy feel, which means that you will need to use your head and improvise at the same time to win the game. - 32 caves copied from the very original "Boulder Dash IV" and "Boulder Dash V" games - 3 difficulty levels - 4 background music themes different not only from each other, but also from Episode I: Dig The Past - Smooth gameplay - Variable game speed - Color palettes varying from level to level.
16
Security-Privacy -> Anti-Virus-Tools
$19.95
Free to try
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The Cleaner 2010 6.1.0.2007 is a useful tool which is created to protect, prevent and recover your system from malicious software (malware) attacks including Trojans, Spyware, Adware, Fraudware and all manner of harmful programs.

Varied methods are used to protect your system from malware. The Cleaner can detect and remove malware that is often missed by anti-virus software.

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17
Games -> Strategy-War
$29.95
Shareware
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Disciples II: Rise of the Elves is a milestone in the Disciples universe. For the first time Disciples fans will be able to play as the elder Elven race as they struggle to reclaim their forests from the four primary forces in Nevendaar. Driven by an unpredictable god who urges them to battle the Elves begin a massive march towards their fate. The noble Elves rule their people from elaborate fortresses within the trees. They adorn themselves with ornate armor and prefer councils or negotiations to conflict. Their queen is a just leader preferring the path of peace for her kind. The noble Elves owe much to the Empire... The wild Elves have become forest predators. Their intolerance of the civilized world has reached new extremes and they have reduced themselves to highwaymen and bandits. They tolerate the noble bloodline but do not respect it. The thought of their race allying with another is appalling.
18
Home-Shell-Desktop -> Themes
$14.95
Shareware
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"The Washington Memorial" is an Animated Wallpaper by EleFun Multimedia devoted to the Independence Day of USA. George Washington?s Memorial was made after a fashion of a classical Egyptian obelisk. The monument?s height is 169 meters. It rises above the whole city being one of the highest stone constructions in the world. Between the George Washington?s Memorial and the Lincoln?s Memorial there is a Mirror Pond made in the style of water basins in Versailles and Taj Mahal. At night the Memorial is especially beautiful ? it strikes imagination when it is illuminated with bright spotlights. Install Animated Wallpaper "The Washington Memorial" and enjoy this magnificent sight.

Requirements: Pentium II, 128 RAM, Windows XP / 2000 / 98

19
Games -> Fantasy
$0.00
Freeware
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Dark Ages II is the story of three thieves struggling to survive in a world fighting against the descent into chaos. In short, this is the world of Engel over 500 years after setting of the first game. It has been drastically transformed by magical energies that have destroyed central authority. All that remains are small city-states and keeps run by feudal lords in a struggle to unite the fragmented countryside. Some have good intentions, others have different intentions. Within this power-struggle guilds have formed for the protection of citizens who share certain beliefs. Some are to protect honor, some to pursue knowledge. However, some are for power and profit. Chief among these is The Rein, a fanatic group that actively hunts and kills mages under the false beliefs they are the cause of the chaos in the land.

The three main characters are Syven, Xatar, and Povin. They are three apprentices to the Thieves Guild, a guild that tries to maintain neutrality in the struggles of Engel, preferring to offer its services to the higgest bidder. Although all three characters are thieves, only Syven is a natural thief. Guild membership is determined by shared ideals, not profession. As such, the guild employs warriors, such as Xatar, and mages, such as Povin.

You begin playing the game during a routine assignment for the three apprentices. However, things go awry, and what should be routine becomes a mystery that must be solved to survive.
20
Network-Tools -> Network-Tools-Suites
$na
Commercial Demo
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BELLEROPHON HD 2.0 is a professional tool to automate many aspects of call management, increase efficiency and allow staff to focus on problem resolution. The solution is easy to deploy, in days, not weeks - and is affordable for organisations that need a quick start in service management.

BELLEROPHON HD is built on the same BELLEROPHON EMS II platform as our more comprehensive enterprise solution, Organisations that have a helpdesk requirement today can be confident of investing in a solution that can grow as business needs change.

Bellerophon HD Helpdesk software provides the optimum combination of call management automation, functionality and flexibility, delivering a comprehensive help desk solution that satisfies most Helpdesk requirements right out of the box. Built on Bellerophon (Enterprise Support Platform), BELLEROPHON HD allows the customer to pick and choose the elements of the solution required to meet precise needs.

Unlike other IT support software, BELLEROPHON HD is non-prescriptive and can be configured to meet additional business processes not strictly defined within a conventional IT Helpdesk environment, thus providing ultimate flexibility.

Business Benefits:

  1. Streamline and automate your customer service requests.
  2. Improve customer satisfaction.
  3. Increase the productivity of your IT support staff.
  4. Lower the cost of your IT support service.
  5. Reduce technician training time with a familiar look and feel.
  6. Easily integrate, out of the box, with many common Network and Desktop management solutions.

Major Features:

  1. Fully-automated call management, prioritization, ownership and audit trail.
  2. Fully-automated email integration with shared mailbox support.
  3. Resource scheduling and calendaring are standard.
  4. Knowledge Base for common problems and solutions.
  5. Full rights management to control the access and use of the solution by technicians and customers.
  6. Comprehensive reporting environment with graphics and real-time report options
  7. Fast and easy to install, configure and deploy.
  8. Fully-customizable table schema and user interface
  9. Fast to Deploy, Easy to Configure
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