Free troubleshooter software for windows

Glassbox is a free and the next-generation solution for troubleshooting J2EE and Enterprise Java applications.
Glassbox Troubleshooter speeds resolution of problems that matter to business by automating their diagnosis. It has built-in knowledge of a set of common problems and can spot them as Java code executes in the application server or another JVM process.
Main features:
- Enterprise grade troubleshooting components
- Leverages Glassbox Inspector monitoring technology as the core data feed to our diagnostic engine
- Diagnostics do the dirty work to analyse your issue and present a conclusion
- Full client organizes and presents the conclusions conveniently, and allows viewing of supporting technical evidence if desired
- Monitor or Troubleshoot multiple agents simultaneously with the same client

Remote Screen Control (beta) is a useful remote control software which allows you to control or view a remote computer from your desktop.
RSC (beta) is a remote screen control tool that helps troubleshoot or assist remote computer users. This helps avoid a trip to remote location as long as both computers (remote user and troubleshooter) are connected via network.

ComputerExpert 2005 is a Online Immediate Q/A software committed to offering computer help and tutorials. whether you are novice or veteran, while using computer you will meet all kinds of questions
Whether it is software problem, hardware problem, game problem or programming problem, you can post your question at ComputerExpert 2005 and get immediate answers.
Our mission is to create an international network of computer troubleshooters service experts who will provide friendly, in time, online service, support to all the computer users.
ComputerExpert includes a hardware community, software community, game community, programming community, almost all aspect of computer problems.
A group of computer experts are gathering in each community, they are ready to answer any question you asked. you can contact him by click his head image in the "Experts List".
Because the software has adopted the incentive system that give technical score points according to the answer of the question, besides experts, other web friends will also answer your question actively.
The web friends who answered your questions will be listed in the "Web Friends" list, so you can quickly send messages to them at any time.
You dont even need to ask question, just search the past threads with the key words you may already get satisfied answers.
-ComputerExpert 2007 includes software, hardware, game, programming 4 zones, almost all aspect of computer areas.
-A group of computer experts are gathering in each community, they are ready to answer any question you asked. Its the place to ask questions and get real answers from real people.
-You need points to ask a question but you can quickly earn the points back when you resolve other questions.
-The levels mark your activity and show what Answers usage privileges you earned. The more points you accumulate, the higher your level, and the more privileges you get.
-ComputerExpert 2007 is freeware. You can download a copy from this website at no charge.

MSN Messenger lets you see when your friends are online and exchange instant messages with them.
Send instant messages with cool, new emoticons, call anywhere in the world from your computer, see when someones typing, page a contacts mobile phone, send pictures and music to your friends, and much more.
You can also use this free program to make phone calls, send a message to a pager, trade pictures and music with your friends, and much more.
Enhancements:
- Launch Site renamed "Fun & Games"
- Fun & Games adds: Music Exchange
- Shared Browsing Enabled for MSN Subscribers
- MSN Messenger "Connection Troubleshooter"
- Real time emoticon displaying when typing messages
- Ability to hide the standard buttons at the top of the messenger window