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Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Req Free Download
CCS HelpDesk is useful for users to leverage the power of Microsoft Exchange Server, Microsoft Outlook, and the Web so that you can enjoy an easy-to-use and effective help desk, customer support and ticket tracking system. Free Download
The organization software ???Zeta Helpdesk??? for Windows and Web offers an optimal environment with its modular software architecture for the adaptation, documentation, monitoring and payoff of external or internal support inquiries (tickets). Free Download
Multi-user Helpdesk system featuring: MAPI mail integration, full audit trail, flexible querying and reports, prioritisation of jobs, target completion date/time, full on-line context sensitive help R Free Download
EasyDesk Helpdesk is a small call logging utility which comes with many useful features to make up a rapid and simple to use application for small helpdesks, support centres or any business Free Download
Jitbit HelpDesk is released as a useful customer support and knowledge-base software with a web based help desk solution (\ticket system\), which is designed to deliver outstanding customer service to your clients. Free Download
Cerberus Helpdesk is known as an easy yet efficient application which allows you to improve your team\s collaborative efficiency and execution by providing a platform for the creation of new tools and opportunities clustered around one of your most valuable (and possibly most neglected) assets -- your customer address book. Free Download
Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A single license includes unlimited clients. Free Download