omni customer support 1.0 megaupload h trial software / shareware for windows

Proactive Customer Support 2.0 is considered as a simple and salutary program for customer support.

This program is a multiuser-ready, Windows-based application with extensive reporting and charting, which also has a browser-based application that lets users submit support requests over the Internet or your intranet. Support personnel can use the same browser interface to update requests.

Whether you are a webmaster of a personal website, or the HR Manager for an international company, Global Site Support will save you enormous time and costs when managing customer communication and support.
Global Site Support is a fully supported enterprise Customer Relationship Management (CRM) / Help Desk solution designed to help you manage all email and other forms of correspondence with your customers.
You are not required to install any software, or upgrade any hardware. Unlike competitive CRM and Help Desk products we host the service on a fully secure centralised platform, which your staff can access over the internet, from within your organisation or from home.
Version restrictions:
- 7 days trial

Ontiva Fusion Suite 1 is regarded as a highly-efficient, high-quality communication solution that facilitates real-time sales, customer support and marketing strategy through the Internet. ONTIVA provides the next generation of online eCRM products with an intuitive and easy-to-use solution capable of supporting and managing the interaction needs of your company's online customers via chat or VOIP.With ONTIVA a single support agent can interact with up to 10 customers.

Professional remote support solution.
Unlimited support sessions. There is no limit to how many customers you provide support service or to how many support sessions you establish.
Remote control, File transfer and Chat.
No software installation required. Provide immediate support to customers and colleagues without pre-installing software.
Generate reports about your support activity over a defined period of time. Learn how many sessions have you provided to a customer and precisely how much time have your technicians spent. Export all data to an Excel file for further analysis and as proof of your work.
Applet customization. Customize the applet used by customers to send support requests with your own logo, company name and color.
High performance networking. BeAnywhere proprietary networking protocols, optimized to provide fast and secure P2P connections, will assure you the best performance.
Ultra compact. Install it on any pen drive and take it with you everywhere.
Firewall friendly. Never mind about firewalls, changing settings and IP addresses. Your only requirement is an Internet connection.
All communications are encrypted with an RC4 compatible algorithm with a 2048 bit key and are digitally signed. Every access to the Console and Management Area go through a secure HTTPS connection.
One click. That?s all it takes to start a support session with your customer. Even the most novice of the users can ask for your support with ease.
BeAnywhere is fully compatible with Windows Vista UAC. You may encounter support scenarios where you need administrative privileges to fully support the remote computer. BeAnywhere allows you to raise your permissions level by sending a request to your customer.
Web site integration. You can embed in your own site a direct access link that your customers can use to start remote support sessions.

FrontSupport 4.0 is created as a perfect customer support/helpdesk program which is a combination of ACT and GoldMine. FrontSupport enables you to track and manage customer support issues from the time they are reported to the time they are resolved. In addition to storing and managing your customer support information, FrontSupport integrates your customer support issues with the contact information in your ACT or GoldMine contact databases. This program helps you improve customer management to eliminate customer defection and increase profitability.